Overall, I really enjoy this apartment. The staff are always helpful and friendly, and they get to know every tenant by name. I do wish that the concierge was permitted to allow guests and food delivery up to the apartments again. They used to call us and verify before letting anyone up for safety issues, but now they make us come all the way down and get the guests ourselves. This was a big bonus when I was deciding where to move, so I will have to rethink once my lease is up.