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Somerset Apartments

3115 Hewitt Avenue

Silver Spring, MD 20906

 
 
 
 
 
 

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Resident · 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/11/2009
When i moved into somerset apartment a year ago I was so excited with the apartment, it was clean, spacious and had a lot of closet space and there was a wonderful office staff by the name of Tracy, who was very approachable and well organized. Recently everything seem to be chaotic. I have no privacy especially with the maintenance people who enters my apartment at their own free will and apparently entertaining themselves in my absence. One afternoon i came home from work and found the refrigerator in my kitchen pulled out for its usual place, my kitchen mats thrown in a corner and catchup all over my kitchen floor and even my bedroom shades were left open. Now there is new office staff by the name of Lilian and she has added to the woes, she is unapproachable, arrogant and very disorganized which is bad for business. Recently, the management has rearranged the parking spaces and She has created so much cautious by reserving most of the parking for Hugh commercial trunks and tenants with car are forced to park on the streets. Its obvious that there is some kind on favoritism involved. The apparent of it itself is not in a bad venue and it is in good condition but the management has to address these issues urgently or they will lose good tenants because of one unprofessional, unapproachable and disorganized staff.
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