Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.75 days |
Contact Property
Spring Parc Apartments
17 Featherwood Court
Silver Spring, MD 20904
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.75 days |
Linda, we love hearing from our long-term residents! Thank you for highlighting your experience with Tabatha, Niki and maintenance team. We can't wait to share these kudos with them. We look forward to continue providing an excellent living experience for years to come!
Dear resident, we apologize for any inconvenience you experienced during your residency with us. Although you're no longer a resident, we'd like to connect with you and see how best we can improve things by learning more details and gaining additional clarity. Please reach out to us at [email protected] as soon as you're able. We hope to hear from you soon.
It's such a great feeling to know that we left you with such a remarkable impression of Spring Parc. We're overjoyed to see your rating and truly thank you for sharing!
Thank you for your feedback! We're glad to hear we offered stellar customer service during your experience with us. We appreciate your thoughts and wish you well on finding your next home. Thank you for sharing with us.
Thank you for sharing your thoughts with us. We are disappointed to hear about your experience with our staff as they do not align with the level of standard we aim to provide our residents. We'd appreciate the chance to help turn things around, so when you have a moment, please stop by our office and we'll be happy to discuss and help remedy your concerns. Thank you and we look forward to speaking with you.
Thank you so much for your amazing review! The well-being and comforts of our residents are our top priority, so we appreciate you taking the time to spotlight our hardworking staff! We'd like to learn more about and help address the maintenance concerns you mentioned, so please stop by our office at your earliest convenience. We look forward to speaking with you!
Thank you for bringing your thoughts to our attention. The safety and comfort of our residents is our top priority, so we are disappointed to hear about your concerns. We'd like to do what we can to help turn your experience around, so when you have a moment, please stop by our office so that we may work on resolving your issues promptly. Thank you for your patience; we look forward to assisting you soon.
Hi there, thank you for the generous review! We are happy that we have been able to provide a warm and comfortable environment for you and your loved ones, and that you've been enjoying the amenities Spring Parc has to offer! Should you ever need help with anything, please let us know!
Awesome! Thank you for the great review. The management and staff of Spring Parc Apartments are pleased to have you as a resident. We hope to continue to wow you. Thank you for selecting our community based on the value and the lifestyle that our community offers.
Muchas gracias por esta revisión de 5 estrellas de Spring Parc. Estamos felices de tenerte como residente.
Thank you for the 5-star review of Spring Parc! We appreciate your recognition of our peaceful and welcoming community. Our team is proud of the friendly and comfortable environment that we have here! We are happy to have you and plan to exceed your expectations for many years to come.
Thank you for taking the time to review Springs Parc! Our team is overjoyed to learn that you are beyond impressed with Tabetha, Anne, and Jason. We truly appreciate your shout-outs as they are all all-stars on our team! Furthermore, our team is grateful to hear about your positive experiences with our staff. We're pleased to know that you are loving our resident events such as the BBQs, as well. Our team plans to keep up the dedicated and attentive work for many years to come! Thank you for choosing Springs Parc.
Dear Resident, We are saddened to hear that you are dissatisfied with your apartment amenities. We regret any inconvenience you have experienced, and want to assure you that we are anxious to retain you as a satisfied resident. Our Management Team would like to speak to you personally regarding the items you referenced in your recent post. This will allow us the opportunity to conduct a full investigation in order to resolve these matters as quickly as possible. Please send your contact information and any other details regarding this matter via email to [email protected] Our Manager will be happy to discuss your current concerns. Thank you for giving us the opportunity to assist you. Sincerely, Dorothy Murry Property Manager
Hello, Our team is elated to see that they were able to effectively take care of your maintenance request. It's our goal to make your experience at Spring Parc to be as enjoyable as possible and we very much appreciate your positive feedback. Thank you for celebrating our team with this 5-star review and we'll be sure to keep up the fantastic job!
Yay! Thank you for your 5-star review of Spring Parc. Our team is elated to see that you are loving your experience and enjoying it to the fullest. Cheers to you taking the time to refer our community and we look forward to continuing to make us a place to call home!
Hello, though we appreciate the recognition of our efforts, our team always strives to provide 5-star service. Please feel welcome to come to our office and reference this review. We look forward to improving your experience!
Thank you for the awesome rating and candid review of Spring Parc! It is rewarding to hear that you are seeing changes within the community. We appreciate you taking the time to highlight our community and look forward to keeping up the great work.
Hello, we are very sorry to read about your experiences so far. When you have a moment, please come to our office and reference this review. We look forward to working with you closely in getting your time at our community to the 5-star level that we always strive for. Thank you for your patience and hope to see you soon.
We love hearing that you that you have had such a good living experience with us at Spring Parc Apartments! Its great that our Maintenance team was able to help you with all of your questions/concerns, and that our Leasing team is able to make you feel at home. If you should ever have any questions or concerns, please visit us in the Leasing Office so that we can best assist you. Thank you, Spring Parc Apartments Team
Woo-hoo! Thank you so much for recommending Spring Parc to those closest to you. We are humbled to have your confidence in our community and team. We'll definitely keep up the excellent 5-star job!
We thank you so much for your residency here at Spring Parc Apartments. We hope you continue your enjoyment with your home and we'll keep up the marvelous 5-star job!
Hello, thank you for bringing your concerns to our attention. The comfort of each of our residents is our priority. Please reach out to our team at your earliest convenience and we look forward to helping you.
Hello, thank you for bringing your experiences to our immediate attention and we apologize if our methods of communication have left you with the impression that your comfort is not paramount to our staff. Please take a moment and reach out to our corporate office if you would like to discuss the terms of your lease and we would be happy to assist you as best we can. You can feel free to connect via our email at [email protected] or by phone at (855) 515-2276. We look forward to hearing from you soon and hope to get your time with our community to 5-stars!
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Start enjoying your life here at Spring Parc apartments in Silver Spring, MD! Oversized 1, 2, and 3 bedroom apartment homes have optional den features with a large eat-in kitchen and individual washers and dryers. From shopping to dining and entertainment to culture, there is a reason why Silver Spring has some of the most popular apartment homes in the Washington DC metro area. If you are looking for the absolute right apartment, you need to look no further than Spring Parc. With a central location off of Route 29, Spring Parc is convenient to ICC, Washington DC, downtown Silver Spring, Columbia, and Laurel. Our swimming pool is the perfect get away from the summer heat and our basketball courts offer exciting game time with your neighbors. Our newly renovated picnic and grilling areas are the perfect meeting place after work. This is the best place for you to live and enjoy life. This is where memories are made! COVID-19: In light of the Coronavirus concerns we are all faced with, Bridge Property Management's office hours and touring procedures are changing. Please contact the office directly with any questions you may have. Whether you are a resident or a prospective renter, we are confident that we will meet all your needs as a resident and/or facilitate a smooth move-in process for all of you who are looking to join the Bridge community.
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Contact Property
Spring Parc Apartments
17 Featherwood Court
Silver Spring, MD 20904