The Encore At Wheaton Station
#55 #1 #5

What is epIQ?

The Encore At Wheaton Station

10898 Bucknell Drive , Silver Spring, MD 20902
(840 Reviews & Surveys)
$1,717 - $3,078/mo

Move-In Specials

Move in without paying a security deposit! We are now deposit-free! Pay as little as $5/month while meeting your move-in requirements. Ask us how!

Reviews

(216)

4.7 rating

See Details

283 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Resident 112783

Verified Resident 2011 - 2024

6/27/2024

The Encore is a wonderful community. Whenever there has been a problem the staff has been right there. Staff is and as always been the BEST!!! When my mom passed recently the staff was so warm and kind.

    Manager

    6/27/2024

    The Encore At Wheaton Station
    Thank you for sharing something so strong with us. Our residents are important in every way, it fills us with joy when we know we are making a difference. - The Encore Team
    Review Author Icon

    Resident 1255817

    Verified Resident 2024

    6/9/2024

    I have just moved in within the last month and I am loving my spacious apertment, the friendly community and the peaceful surroundings. Management and maintenance staff have been excellent and promptly resolve any needs I might have.

      Manager

      6/10/2024

      The Encore At Wheaton Station
      Hi! Thank you for your 5-star review, we are thrilled to know that you are loving your new home and the community. Our team works every day to make sure your living experience is at its best! -The Encore Team
      Review Author Icon

      Resident 1254476

      Verified Resident 2023 - 2024

      6/3/2024

      The sound above my floor was intolerable. You can hear every single compression of every single step. My dreams consist of "Squeak, squish, Squeak, squish." It is like I'm living in my grandmas basement. But everything else was great. In fact this is the most prettiest apartment I've lived in. Just not good for sound.

        Manager

        6/18/2024

        The Encore At Wheaton Station
        Hey, Thank you for review! We understand that noise can disrupt one's quality of life. It is important to us that our residents feel comfortable and maintain a peaceful environment. Please reach out to our leasing team, together we can find a way to resolve this. -The Encore Team
        Review Author Icon

        Resident 1254265

        Verified Resident 2024

        6/2/2024

        I was looking to move from a less than desirable community in the area and have previously considered the Encore at Wheaton Station. Having moved here, I wish I had made that choice originally. The whole process of renting at this community was professional and thorough. The leasing office personnel (Theresita, Oxana, Darlene, and Ruth) are beyond responsive and friendly. Answering any questions I had and making my move to the community smooth and worry-free. The amenities are great, neighbors friendly, and the community is quiet and relaxing, but near shops, restaurants, and the mall. Notifications of any community work, events, or nearby activities are promptly shared and communicated. I would recommend anyone looking in the area to check this community out!

        Manager

        6/3/2024

        The Encore At Wheaton Station
        Hearing how much you love The Encore has brightened up our day! Thanks for the great review you left us and for choosing our community as your home. We can’t wait to keep making your experience with us amazing! -The Encore Team

        Updated Review

        Review Author Icon

        Resident 1197437

        Verified Resident 2023 - 2024

        5/5/2024

        The rental office staff was very professional from first contact - professional, competent and anxious to please. The community is very well managed, never a corner cut that would compromise quality, in my experience.

          Manager

          5/6/2024

          The Encore At Wheaton Station
          Thank you for your excellent review! We strive for excellence both in customer service as well as Maintenace service, we know that your home is important and the surroundings as well! -The Encore Team
          Review Author Icon

          Resident 1247558

          Verified Resident 2024

          4/28/2024

          The Leasing Agent I worked with, Oxana, did a fantastic job.. She made everything easy. She helped out with a little problem I was having getting set up online. I was actually looking at "flashier" places in some of the high rise apartments, but after working with her, I went with Encore.

            Manager

            4/29/2024

            The Encore At Wheaton Station
            Hello, thank you for your kind words about Oxana! We are thrilled to hear that she provided you with excellent service and made your leasing experience smooth and easy. At Encore, we strive to provide top-notch customer service, and we are delighted that Oxana was able to assist you with any issues you encountered. We appreciate you choosing Encore as your new home, and we look forward to continuing to provide you with a wonderful living experience. Thank you for being a valued resident!

            Updated Review

            Review Author Icon

            Resident 697278

            Verified Resident 2015 - 2024

            4/23/2024

            The community is wonderful, the landscape is very beautiful and well kept,Sometimes the neighbors are noisy but otherwise it's been great living here. Maintenance and Leasing staff are always Professional and Polite

              Manager

              4/23/2024

              The Encore At Wheaton Station
              Thank you for your kind words about our community and staff. We're thrilled to hear that you're enjoying your time here. We appreciate your feedback about the noise level, and we'll do our best to address it. We're here to make sure your living experience remains great. Thank you for being a valued member of our community!

              Updated Review

              Review Author Icon

              Resident 109762

              Verified Resident 2011 - 2024

              4/7/2024

              I have been renting for almost 13 years. This place is pretty quiet my building luckily has great neighbors and I have a very quiet corner location in the community. The maintenance team is amazing, any requests are responded to almost immediately. Things are fixed right away. The office staff is attentive and friendly, always a smile and willing to help. I would absolutely recommend living here.

                Manager

                4/8/2024

                The Encore At Wheaton Station
                Thank you for taking the time to leave us a review. We're so glad to hear that you are happy with your home, our community, Maintenace team and our office team! Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us! -The Encore Team!

                Updated Review

                Review Author Icon

                Resident 1209772

                Verified Resident 2023

                12/31/2023

                All staff are kind and willing to help. I feel comfortable knowing my home is taken care of by the management team. I move in this month 12/14, but it continues to say there is an error, so I wonder if my comment would be reported.

                  Manager

                  1/2/2024

                  The Encore At Wheaton Station
                  Dear resident, thank you for taking the time to write a review for the Encore and for giving us such a great score. We really appreciate it. We are happy to hear that our staff were helpful to you during your move in on, 12/14. Thank you, The Encore staff.

                  Updated Review

                  Review Author Icon

                  Resident 718178

                  Verified Resident 2021 - 2023

                  12/28/2023

                  The Encore is a wonderful apartment community. All the staff are professional. They are prompt and quick to being transparent regarding any issue. The area is walkable and nearby convenient shopping centers and public transportation. I have no complaints since I moved in.

                    Manager

                    12/29/2023

                    The Encore At Wheaton Station
                    Thank you so much for taking the time to leave us a review! We truly appreciate your kind words about our staff's professionalism, promptness, and transparency when it comes to addressing any issues. It's always our goal to provide exceptional service to our tenants, and we're glad to hear that we have met your expectations. Your feedback means a lot to us, and it motivates us to continue providing the best possible experience for all our tenants. Thank you once again for your kind words and for choosing to be a part of our community.
                    Review Author Icon

                    Resident 1209303

                    Verified Resident 2018 - 2023

                    12/17/2023

                    The apartments are spacious. Looking through my windows and seeing the branches of those huge trees around, swaying to the rhythm of the wind is so relaxing. For a nature lover like me, what more could I ask for. The community is spacious, secure, and well maintained. And the staff, what a fabulous team!

                      Manager

                      12/18/2023

                      The Encore At Wheaton Station
                      Thank you so much for taking the time to leave such a positive review about our apartment community. We greatly appreciate your kind words and are thrilled to hear that you are enjoying your spacious apartment, the beautiful landscaping, and our dedicated staff. We take great pride in maintaining our property to the highest standards and ensuring that our residents have a comfortable and enjoyable living experience. It is wonderful to know that our efforts have not gone unnoticed. Thank you once again for your kind words and for choosing our community as your home. We look forward to continuing to provide you with the best living experience possible. Warm regards, the Encore

                      Updated Review

                      Review Author Icon

                      Resident 754514

                      Verified Resident 2016 - 2023

                      12/4/2023

                      Responsive and competent maintenance professionals. Housekeeping professionals keep community spaces clean. Leasing professionals are friendly and competent. The leasing professionals take pride in addressing tenant questions.

                        Manager

                        12/5/2023

                        The Encore At Wheaton Station
                        Thank you so much for your kind words and for taking the time to leave us a 5-Star review! We are thrilled to hear that you find our staff responsive, competent and friendly. It is our utmost priority to provide exceptional service to all our residents, and your feedback is truly appreciated.

                        Updated Review

                        Review Author Icon

                        Resident 1104142

                        Verified Resident 2022 - 2023

                        11/12/2023

                        Excellent -- Quiet, Clean, Well Maintained, Professional and Friendly Management Team, efficient, clear and timely communication, Smoke Free Environment! All these make my stay an excellent place to be.

                          Manager

                          11/13/2023

                          The Encore At Wheaton Station
                          Thank you so much for your positive review! We're thrilled to hear that you find our management team friendly and approachable. We believe that building a strong relationship with our residents is key to creating a welcoming community. We're committed to ensuring that your experience as a resident is as positive as possible, and we appreciate your recognition of our efforts.

                          Updated Review

                          Review Author Icon

                          Resident 876110

                          Verified Resident 2020 - 2023

                          11/7/2023

                          I love to live in Encore apt , it is so comfortable and I clean , security total And team office do and excellent job and response so fast when you need to correct Any problem. They are very professional .

                            Manager

                            11/8/2023

                            The Encore At Wheaton Station
                            Thank you so much for taking the time to leave such a positive review of the Encore at Wheaton Station Apartments. It is our top priority to provide a comfortable and enjoyable living environment for all our residents, and we are delighted to know that we have met your expectations. Once again thank you for your kind words and for choosing to stay with us.

                            Updated Review

                            Review Author Icon

                            Resident 1127967

                            Verified Resident 2023

                            11/7/2023

                            It's been 8 months of being in this community. I haven't experienced any negative situation here. The community is safe, quiet, clean and comfortable. The management, staff and maintenance team are all superb. And it is in a very wonderful location. I call it home and yes it is home.

                            Manager

                            11/7/2023

                            The Encore At Wheaton Station
                            While Apartment Ratings places stars next to our business, YOU are our real star. We strive for excellent service along with a clean and comfortable living environment for all our residents and are so happy to have met those goals for you. Thank you for the five (5) Star review, we look forward to serving you for many more years to come!
                            Review Author Icon

                            Resident 119785

                            Verified Resident 2016 - 2023

                            11/5/2023

                            The residents are very noisy, music played very loudly and banging on the walls. I feel the residents are not considerate of their neighbors. I just wish the complaints of noise are taking seriously. Thank you.

                              Manager

                              11/6/2023

                              The Encore At Wheaton Station
                              Since this review is anonymous and we can’t look up your information, we can’t fully address this issue. We hope you will give us and opportunity to discuss this further with you. Please contact by our Leasing Office or theencore@rocksco.com to discuss this further.

                              Updated Review

                              Review Author Icon

                              Resident 109767

                              Verified Resident 2011 - 2023

                              11/2/2023

                              The location of the apartments is ideal. Ten minutes walking distance from heavy traffic, and conveniently near stores, shops, a post office, library, and recreational parks. Driving times to doctors' offices are short, and the staff provides a positive and friendly atmosphere.

                                Manager

                                11/2/2023

                                The Encore At Wheaton Station
                                Thank you for your five (5) Star Review. We are so pleased to hear that you enjoy your home and the many things our lovely community has to offer. We strive for excellent service along with a clean and comfortable living environment for all of our residents and are so happy to have met those goals for you. We look forward to continuing to providing you with excellent service for many years to come. Thanks, your Encore Team
                                Review Author Icon

                                Resident 733134

                                Verified Resident 2023

                                10/26/2023

                                This community is non problematic. The staff is friendly and so are the residents. It is clean and safe around here . I love the nature and accessibility to metro , buses , mall , restaurants, hospital , movie theater and gym . Additionally, there is an elementary school and middle school that are a 20 mn walkable distance .Furthermore, the maintenance staff responds quickly to tenants' s request .

                                Manager

                                10/26/2023

                                The Encore At Wheaton Station
                                Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, we look forward to serving you for many more years to come! -Encore Team
                                Review Author Icon

                                Resident 1191838

                                Verified Resident 2023

                                10/22/2023

                                The apartment is big and a good price compared to all other apartments in the area. The staff is amazing, plenty of free parking. The walls are thin and there is only one trash compact for the entire property. Its all worth the price and size.

                                  Manager

                                  10/23/2023

                                  The Encore At Wheaton Station
                                  Dear resident, we are so happy that you find your apartment home nice and spacious, and that we have plenty of parking for our residents. Unfortunately, our apartments are not soundproof, which is something we do our best to disclose prior to moving in. We want to make sure our residents enjoy the comforts of their home, and we hope you enjoy your new apartment home and stay at the Encore as well. Thank you for taking the time to write a review for our community. We appreciate it. Best regards, The Encore Staff

                                  Updated Review

                                  Review Author Icon

                                  Resident 590030

                                  Verified Resident 2018 - 2023

                                  10/17/2023

                                  Great community. Excellent staff. I moved myself and my mother, who had just had a stroke few month prior. I was able to care for her in a comfortable environment, nearby resources, and the convenience of the Metro. Fast forward nearly 5 years, mom is doing well and thriving. We are doing well despite COVID and the recession. It's been a great experience. Thanks to the staff!!

                                    Manager

                                    10/26/2023

                                    The Encore At Wheaton Station
                                    Thank you for taking the time to share your review. We pride ourselves on being able to provide the necessary amenities and giving outstanding service for our residents. We look forward to serving you for many more years to come! Thanks again, Encore Team
                                    Review Author Icon

                                    Resident 1188678

                                    Verified Resident 2023

                                    10/10/2023

                                    So far so good! Love my apartment. I did however hear what sounds like a club on Monday (ALL DAY). That's the reason I moved from downtown Silver Spring. I'm hoping that was a one off. All in all love it.

                                      Manager

                                      10/10/2023

                                      The Encore At Wheaton Station
                                      Thank you for such a wonderful review. We are so happy to hear that you love your apartment. Sorry to hear about the noise on Monday. If you have any issues with noise in the future, contact the leasing office and we will address it. Thank you. The Leasing office.
                                      Review Author Icon

                                      Resident 1181920

                                      Verified Resident 2018 - 2023

                                      9/18/2023

                                      This community is a wonderful place to live. The staff members in the office is very friendly. The resident manager is very nice and helpful. The maintenance crew is amazing. If something needs to be fixed. They come to your unit the same day. I will rate this place a 10. This is the best place to live.

                                        Manager

                                        9/19/2023

                                        The Encore At Wheaton Station
                                        Thanks for leaving us such a great review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, we look forward to serving you for many more years to come!

                                        Updated Review

                                        Review Author Icon

                                        Resident 1076622

                                        Verified Resident 2022 - 2023

                                        8/31/2023

                                        Exceptionally well, maintenance community, close to mass transit, schools, and shopping. The professional leasing staff provide multicultural community activities that complement the diversity of tenants who live on the property.

                                          Manager

                                          8/31/2023

                                          The Encore At Wheaton Station
                                          Thank you for taking the time to share your review. We pride ourselves on being able to provide the necessary amenities and giving outstanding service for our residents. We look forward to serving you for many more years to come! Thanks again, EncoreTeam
                                          Review Author Icon

                                          Resident 1175081

                                          Verified Resident 2010 - 2023

                                          8/29/2023

                                          A great place to live. Well maintained and clean apartment complex. The office staff and maintenance team are both friendly and responsive to maintenance request. The apartment is located at the center of everything you need like metro bus and train, Wheaton mall and department store like safe way a nd CVS.

                                            Manager

                                            8/29/2023

                                            The Encore At Wheaton Station
                                            Thank you for taking the time to share your review. We pride ourselves on being able to provide the necessary amenities and giving outstanding service for our residents. We look forward to serving you for many more years to come! Thanks again, Encore Team

                                            Updated Review

                                            Review Author Icon

                                            Resident 1075778

                                            Verified Resident 2020 - 2023

                                            8/24/2023

                                            The best run apartment community I have ever been a part of. Very well kept, maintenance issues have been minor and often fixed the same day. The community is safe and quiet, but lots of shopping and other amenities are within a 15 minute walk. Leasing center staff is excellent and communication is great.

                                              Manager

                                              8/24/2023

                                              The Encore At Wheaton Station
                                              We are incredibly grateful that you took the time out to leave us this note. Our company values put residents’ satisfaction as top priority and we are committed to our residents. Its residents like you that make our job wonderful. We look forward to serving you again.-Encore Team

                                              Floor Plans & Pricing

                                              1 Bedroom

                                              1BR/1Bath

                                              1 Bed, 1 Bath | 775 sq. ft.

                                              $2,000 - $2,373

                                              1 Available Unit

                                              See Floor Plan Details

                                              1BR/1Bath Deluxe

                                              1 Bed, 1 Bath | 868 sq. ft.

                                              $1,717 - $2,192

                                              See Floor Plan Details

                                              2 Bedrooms

                                              2BR/1Bath

                                              2 Beds, 1 Bath | 954 sq. ft.

                                              $2,219 - $2,676

                                              1 Available Unit

                                              See Floor Plan Details

                                              Disclaimer: Special, prices and availabilities subject to change.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A+
                                              A+

                                              Renter Ratings

                                              A+

                                              Review Ratings

                                              Noise

                                              4.4

                                              Grounds

                                              5.0

                                              Safety

                                              4.4

                                              Office Staff

                                              5.0

                                              Maintenance

                                              4.9

                                              Neighborhood

                                              4.9

                                              Survey Ratings

                                              SatisFacts™ Tour Survey

                                              SatisFacts™ Move-In Survey

                                              SatisFacts™ Maintenance Survey

                                              SatisFacts™ Renewal Survey

                                              Review Count

                                              A+

                                              Number of reviews in the past 365 days

                                              29

                                              Manager’s Review Engagement

                                              A+

                                              Percentage of reviews responded to

                                              100.00%

                                              Manager’s Review Reply Time

                                              A+

                                              Average time to respond to reviews

                                              1.52 days

                                              View Community Timeline
                                              View Community Timeline

                                              Features & Amenities

                                              Parking
                                              • Ample Open Parking Available
                                              Pets
                                              • Dogs Allowed
                                                Restrictions: Pet friendly. Please call for pet details.
                                                Less Info
                                                More Info
                                              • Cats Allowed
                                                Restrictions: Pet friendly. Please call for pet details.
                                                Less Info
                                                More Info
                                              Other
                                              • Business Center
                                              • Ceiling Fans in Guest and Master Bedrooms
                                              • Clubhouse
                                              • Conference Room
                                              • Controlled Access
                                              • Fitness Center
                                              • High-Speed Internet
                                              • Luxury Homes and Conveniences
                                              • MSA Program Participant
                                              • Online Payments Available
                                              • Pet-Friendly Community
                                              • Playground
                                              • Premium Corner Units
                                              • Two Year Leases Available
                                              • Zen Garden
                                              Show Less
                                              Show More

                                              Leasing

                                              Offering a small-town feel with big-city amenities and style. Conveniently located blocks from the Wheaton Metro Station, shopping & schools in desirable Montgomery County. Our multi million dollar full scale renovation is complete and we can't wait to show off our new look! Stop by our Leasing Center and let us show you what we have to offer. We know you will be glad you did! The Encore at Wheaton Station originated as The Wheaton Place Apartments back in 1964. We operated this community very successfully for over 45 years and to ensure the continuation of our success we have made a multi million dollar investment in the redevelopment of this popular apartment community. While we have made significant changes to the physical property, one thing has not changed? our commitment to delivering award winning exceptional resident services. We consistently strive to exceed our residents' expectations by providing the highest level of customer service, quality maintenance service and res
                                              Show Less

                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 09:00 AM - 05:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Allen and Rocks

                                              A+
                                              A+
                                              Communities
                                              8

                                              Questions & Answers (0)

                                              Frequently Asked

                                              Based on 840 number of votes by renters, The Encore At Wheaton Station is currently rated 4.7 out of 5 stars.
                                              The Encore At Wheaton Station is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              The Encore At Wheaton Station is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              The Encore At Wheaton Station is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                              The Encore At Wheaton Station is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                              The Encore At Wheaton Station is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              The Encore At Wheaton Station is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              Managers have responded to 100% of their community reviews in the past year.
                                              Managers have replied within 1.52 days to their community reviews in the past year.
                                              Allen and Rocks
                                              Dogs Allowed
                                              Restrictions: Pet friendly. Please call for pet details.
                                              Cats Allowed
                                              Restrictions: Pet friendly. Please call for pet details.
                                              1 Bed, 1 Bath
                                              2 Beds, 1 Bath
                                              2 Beds, 2 Baths
                                              3 Beds, 2 Baths
                                              Move in without paying a security deposit! We are now deposit-free! Pay as little as $5/month while meeting your move-in requirements. Ask us how!

                                              Contact Property

                                              The Encore At Wheaton Station

                                              July 2024

                                              Sun
                                              Mon
                                              Tue
                                              Wed
                                              Thu
                                              Fri
                                              Sat
                                              1
                                              2
                                              3
                                              4
                                              5
                                              6
                                              7
                                              8
                                              9
                                              10
                                              11
                                              12
                                              13
                                              14
                                              15
                                              16
                                              17
                                              18
                                              19
                                              20
                                              21
                                              22
                                              23
                                              24
                                              25
                                              26
                                              27
                                              28
                                              29
                                              30
                                              31
                                              Beds

                                              0

                                              Baths

                                              0

                                              The Encore At Wheaton Station is a 775 - 1,230 sq. ft. apartment in Silver Spring in zip code 20902. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,717 - $3,078. Nearby cities include White Oak, Wheaton, Adelphi, Adelphia, and Langley Park.

                                              Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.