#7,066 #14 #289

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Woodvale Apartments

13831 Castle Blvd., Silver Spring, MD 20904
(277 Reviews)
$1,241 - $2,111/mo
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Floor Plans & Pricing

1 Bedroom

One Bedroom One Bath

1 Bed, 1 Bath | 787 sq. ft.

$1,241 - $1,541

See Floor Plan Details

2 Bedrooms

Two Bedroom One Bath

2 Beds, 1 Bath | 960 sq. ft.

$1,429 - $1,729

See Floor Plan Details

Two Bedroom Two Bath

2 Beds, 2 Baths | 998 sq. ft.

$1,515 - $1,815

See Floor Plan Details

3 Bedrooms

Three Bedroom Two Bathroom

3 Beds, 2 Baths | 1,171 sq. ft.

$1,755 - $2,055

See Floor Plan Details

Three Bedroom Two Bath

3 Beds, 2 Baths | 1,189 sq. ft.

$1,811 - $2,111

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

3.3

Grounds

3.2

Safety

3.3

Office Staff

3.5

Maintenance

3.6

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

15

Manager’s Review Engagement

A

Percentage of reviews responded to

93.33%

Manager’s Review Reply Time

B

Average time to respond to reviews

12.93 days

View Community Timeline
View Community Timeline

Woodvale Apartments Reviews

(234)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1217736

Verified Resident 2020 - 2024

1/16/2024

It has not been the best since the new corporation took over. Maintenance takes longer to respond to tickets and mice and roaches infestation have increased. The new manger is impolite and very invasive. She does not show compassion or empathy towards the tenants.

    Manager

    1/23/2024

    Woodvale Apartments
    Thank you for taking the time to share your feedback with us. We are disappointed to hear that your living experience hasn't met your expectations. We take your concerns seriously and will make sure to address them internally. We strive to provide prompt maintenance service, and we apologize if there have been delays in responding to your tickets. Additionally, we will look into the issue of pests and take appropriate action to resolve it. Thank you again for bringing these concerns to our attention. -The Team at Woodvale Apartments

    Updated Review

    Review Author Icon

    Resident 990385

    Verified Resident 2021 - 2024

    1/13/2024

    Do not move to this community. I cannot stress that enough. Management changes yearly. Maintenance will gaslight you when you contact them about having an issue in your unit. Leasing professionals will provide you with incorrect information and then pretend that they never spoke to… See More >
      Manager

      1/17/2024

      Woodvale Apartments
      Thank you for taking the time to share your concerns about your experience at Woodvale Apartments. We apologize for any inconvenience or frustration you have endured during your living experience. We strive to provide a positive living experience for all residents, and it is disheartening to hear that we have fallen short of your expectations. We take all feedback seriously and are committed to addressing the issues you have raised. We will review our processes and work towards improving communication, responsiveness, and professionalism within our team. if you have any additional concerns, please don't hesitate to let us know. -The Team at Woodvale Apartments
      Review Author Icon

      Resident 1215453

      Verified Resident 2023 - 2024

      1/8/2024

      Community people are nice but there is too much happening at any given hour and it's just too busy. There seems to be a lot more check ins than I expected and the hours are super inconvenient. One day I had a dog off leash… See More >
        Manager

        1/9/2024

        Woodvale Apartments
        Hello! Thank you for taking the time to rate our community. We value your feedback and hope we can speak with you directly about your experiences. Please give our office a call when you have a moment. -The Team at Woodvale Apartments
        Review Author Icon

        Resident 1211387

        Verified Resident 2023

        12/24/2023

        Honestly my experience has been pretty difficult, when I first got here I was given an apartment that I didn't think I would be receiving and thankfully the people in the office helped and lowered my rent but there also have been other issues… See More >
          Manager

          12/27/2023

          Woodvale Apartments
          Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you have experienced during your time at Woodvale Apartments. We appreciate your patience as we worked to address any concerns brought to our attention. We take your comments seriously and will use them to improve our services. Thank you for acknowledging the positive aspects of our community. If there's anything you need in the future, please let us know. -The Team at Woodvale Apartments
          Review Author Icon

          Resident 1210986

          Verified Resident 2023

          12/22/2023

          My family and I have enjoyed our experience here at Woodvale so far. It's been almost a year and it has been great. The neighborhood is quiet, tranquil and organized. The management does a great job of ensuring that whenever we have an issue with… See More >
            Manager

            12/26/2023

            Woodvale Apartments
            Thank you for taking the time to share your positive experience at Woodvale Apartments. We are delighted to hear that you and your family have enjoyed your time here and that the neighborhood meets your expectations. Our management team works diligently to ensure that any maintenance issues are addressed promptly, and it is gratifying to know that you have experienced this efficiency firsthand. We appreciate your recommendation and are glad to have you as part of our community. -The Team at Woodvale Apartments
            Review Author Icon

            Resident 1180072

            Verified Resident 2023

            9/12/2023

            It has been nice so far frie?dly! I am still learning about this community pool is nice workout room is also nice but the cost is a little high! I like the fact that the police station is so close by… See More >
              Manager

              10/9/2023

              Woodvale Apartments
              Thank you for taking the time to share your feedback. We're glad to hear that you've had a pleasant experience so far and that you're enjoying the community pool and workout room. We appreciate your observation about the cost and understand that it may not meet everyone's budget. Additionally, we're pleased to hear that the proximity of the police station is a positive aspect for you. If you have any further comments or questions, please feel free to reach out. -The Team at Woodvale Apartments

              Updated Review

              Review Author Icon

              Resident 865656

              Verified Resident 2010 - 2023

              6/13/2023

              very pleasant experience except for parking for my guest. grounds are kept clean and the kids have a place to play. with all the tree it has a park like setting it is also close to all the thing i like go have… See More >
                Manager

                6/28/2023

                Woodvale Apartments
                Thank you for the positive review about your living experience! If there's anything you need in the future, please don't hesitate to let us know. Thanks again! -The Team at Woodvale Apartments

                Updated Review

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                Resident 867091

                Verified Resident 2019 - 2023

                6/10/2023

                It's peaceful here The presence of roaches and mice is a problem The apartment won't do a facelift It's disgusting . It will be fine if the apartment can do a facelift change our carpets after so many years The washing machine is too old a… See More >
                  Manager

                  6/28/2023

                  Woodvale Apartments
                  Thank you for the 4-star review! We're happy to see that your living experience has been a pleasant one. We appreciate the feedback on how we can continue improving our community for the better, and if you have any additional concerns, please don't hesitate to let us know. -The Team at Woodvale Apartments
                  Review Author Icon

                  Resident 1144560

                  Verified Resident 2021 - 2023

                  5/26/2023

                  The apartment community has been a great choice from the start. Jessie helped us with the lease and he always listens to my concerns. Staff in the office are always friendly and prompt. The maintenance team is always on the run and fast with service… See More >
                  Manager

                  6/28/2023

                  Woodvale Apartments
                  Thank you for the positive review! We appreciate the kind words about Jessie, and we'll be sure to pass them along to brighten his day! If there's anything you need in the future, please don't hesitate to let us know. -The Team at Woodvale Apartments
                  Review Author Icon

                  Resident 1143553

                  Verified Resident 2021 - 2023

                  5/23/2023

                  Woodvale Orlo apt is an acceptable apartment, with a lot of apect that need improvement for the value of the rent such as: - the politics of parking is stupid and wrong. It is not possible to pays 2 pass and you realise that almost… See More >
                    Manager

                    6/28/2023

                    Woodvale Apartments
                    We appreciate you taking the time to share your feedback. While we appreciate all feedback, we're disappointed to see that your living experience has not met your expectations. Please contact the office so that we can discuss these concerns directly, and reach a suitable resolution. -The Team at Woodvale Apartments
                    Review Author Icon

                    Ed_A965

                    Resident 2020 - 2023

                    5/10/2023

                    wonderful experience

                    living at Woodvale Apartments and I must say it was a wonderful experience. The community is very well-maintained and the staff, especially the maintenance team, is simply awesome. Benson, in particular, deserves a special mention for his prompt response to my maintenance requests and does… See More >
                      Manager

                      5/10/2023

                      Woodvale Apartments
                      Thank you for taking the time to leave a wonderful review and rating! We look forward to serving you in the future and will share the kind words with our team. Woodvale Apartments Team.

                      Updated Review

                      Review Author Icon

                      Resident 864782

                      Verified Resident 2018 - 2023

                      4/11/2023

                      The new staff is awesome!! They are really improving the property. I was really amazed when they put cameras in the buildings. I've lived in garden style apartments and have never had cameras in the building. The new Manager Amber and Timi are great they… See More >
                        Manager

                        4/13/2023

                        Woodvale Apartments
                        Thank you for taking the time to leave your feedback and rating! Woodvale Apartments Team

                        Updated Review

                        Review Author Icon

                        Resident 953361

                        Verified Resident 2020 - 2023

                        4/9/2023

                        Very bad.. too much roaches. And they are not doing enough to control this issue.. leasing office staff not good as well. They are pretending that they are very good but actually they are just good with new customers, so people think staff is very… See More >
                          Manager

                          4/13/2023

                          Woodvale Apartments
                          Thank you for your review. We appreciate your feedback and are sorry for the inconvenience. At Woodvale Apartments, we strive to provide our tenants with a safe, comfortable and enjoyable living experience. We take all reviews seriously and will take this feedback into consideration. Thank you for your time. - Woodvale Apartments Team
                          Review Author Icon

                          Resident 1129241

                          Verified Resident 2017 - 2023

                          4/7/2023

                          Well Woodvale community is good for me as I love it because it is very safe for me.I am not so happy towards the noise that the tenant above me are causing.I have to arranged my bed because of the stamping,running so on and so… See More >
                            Manager

                            4/13/2023

                            Woodvale Apartments
                            Thank you for taking the time to leave your feedback and rating. Please contact the management office on 301 948-9188 so that we can address your concerns. Thank you! Woodvale Apartment Team.
                            Review Author Icon

                            Resident 1119181

                            Verified Resident 2015 - 2023

                            3/7/2023

                            It's a nice environment to live, however lately we have been invaded by an army of mice. In addition, if you have an emergency I can say good luck because you wouldn't see the maintenance agent in reasonable time.

                              Manager

                              3/12/2023

                              Woodvale Apartments
                              Thank you for taking the time to leave a great rating and for the feedback. We are sorry to hear that we are not meeting your expectations. Please contact our office directly to address your maintenance and pest concerns and we will be waiting to help you 301 890-8240. Woodvale Apartments Team.
                              Review Author Icon

                              Resident 1117975

                              Verified Resident 2022 - 2023

                              3/3/2023

                              My experience here has been poor to say the least. It feels like since we moved in there's been nothing but issues with management who literally could not care less. The weekend we moved in my catalytic converter was stolen from the property's parking lot.… See More >
                                Manager

                                3/12/2023

                                Woodvale Apartments
                                We are sorry to hear that we disappointed you with your experience so far. Let us assure you that we will work toward improving your living experience for the better. We are committed to providing the best experience possible. Please call the office team directly and you may speak with Zak or Jackie who will both be happy to help. Woodvale Apartments Team.

                                Updated Review

                                Review Author Icon

                                Resident 867321

                                Verified Resident 2008 - 2023

                                2/5/2023

                                Overall things are pretty good. I think the visitor parking requirements are a little tight requiring visitors license plate number and make/model even in addition to the visitor hanging tag. Shouldn't the visitor pass alone be enough? There have been a few times when maintenance,… See More >
                                  Manager

                                  2/19/2023

                                  Woodvale Apartments
                                  Thank you for taking the time to leave your feedback! We take all feedback into consideration and we are working to improve in all areas. Woodvale Apartments Team.
                                  Review Author Icon

                                  Resident 292872

                                  Verified Resident 2001 - 2023

                                  1/31/2023

                                  Es un lugar muy agradable Para vivir. Cuartos muy espaciosos y la atenci?n en la oficina es excelente. Y la comunidad es muy amable. Muchos parqueos y los basureros siempre limpios. Gracias por su trabajo.

                                    Manager

                                    2/3/2023

                                    Woodvale Apartments
                                    ¡Gracias por dejar una maravillosa reseña y calificación! Esperamos poder servirle en el futuro. Equipo de Woodvale Apartments
                                    Review Author Icon

                                    Resident 1105888

                                    Verified Resident 2023

                                    1/25/2023

                                    We moved in apartment on January 14, 2023 our name (my brother and my name) on the lease Before we move in, we paid for parking permit, few days later, I received the email from , telling me My brother registration card is not under… See More >
                                      Manager

                                      2/3/2023

                                      Woodvale Apartments
                                      Hi, we are glad that we could resolve your issues. Please let us know how we can help in the future. Team Woodvale Apartments
                                      Review Author Icon

                                      Resident 1100856

                                      Verified Resident 2022 - 2023

                                      1/7/2023

                                      I am having a big issue with rats. The pest control is very unreliable and unprepared when they visit your unit. I have rats eating my food items and running up and down in my apartment as if they paying rent. they will walk or… See More >
                                        Manager

                                        1/9/2023

                                        Woodvale Apartments
                                        Thank you for your review. We appreciate your feedback and are as disappointed to hear that you are not having a good experience. . At Woodvale Apartments, we strive to provide our tenants with a safe, comfortable and enjoyable living experience. We take all reviews seriously and will take this feedback into consideration. Please contact the management office directly so that we can turn things around (301) 890-8240. Thank you for your time. - Woodvale Apartments Team
                                        Review Author Icon

                                        Resident 1095392

                                        Verified Resident 2021 - 2022

                                        12/17/2022

                                        Jessee was the leasing agent that I worked with when completing my application and he was great. He was responsive and kept me abreast of what was going on in all stages of the process. Currently the office is not responsive to emails and notifying… See More >
                                          Manager

                                          12/18/2022

                                          Woodvale Apartments
                                          Thank you for your feedback and taking the time to do so. Can you please send your apartment number to info@orlo.com so that we can reach out to you directly. Thank you!

                                          Updated Review

                                          Review Author Icon

                                          Resident 979488

                                          Verified Resident 2018 - 2022

                                          12/4/2022

                                          The community is clean , accessible to schools, shopping centers , public transportation is very close , it's a quiet neighborhood,, they have a gym and pool at site . You will get immediate response anytime you have a matainace issue. And most of all… See More >
                                            Manager

                                            12/4/2022

                                            Woodvale Apartments
                                            Thank you for your wonderful review and rating! We look forward to serving you in the future. Team Woodvale.
                                            Review Author Icon

                                            Resident 1086513

                                            Verified Resident 2020 - 2022

                                            11/18/2022

                                            This neighborhood has charmed its way into my heart in more ways than I had expected. My first interaction with the community was with Jesse and I am so thankful I made the call to check this place out! He's great and caring and listens… See More >
                                              Manager

                                              11/26/2022

                                              Woodvale Apartments
                                              Happy holidays and thank you for taking the time to leave your feedback! We are happy that you are satisfied with your experience. Please let us know if there is anything we can do for you in the future. Woodvale Apartments Team.
                                              Review Author Icon

                                              Resident 1083328

                                              Verified Resident 2019 - 2022

                                              11/8/2022

                                              Good but am experiencing mice and roches alot. There are also pets firs, unclean stairs always dirty. OMG one bad thing which i have a little baby that i am afraid is the smoking of Marijuana. Also about how people dispose off their… See More >
                                                Manager

                                                11/8/2022

                                                Woodvale Apartments
                                                Thank you for taking the time to leave your feedback. We would like to turn your experience around please email your contact info to woodleasing@orlo.com so that we can discuss directly. Woodvale Apartments Team.

                                                Updated Review

                                                Review Author Icon

                                                Resident 868670

                                                Verified Resident 2019 - 2022

                                                11/4/2022

                                                The apartments are extremely old they are remodeling vacant units. My personal experience isn't so good the property has insects and rodents. Pest control is available, staff is great. Property is bad.

                                                  Manager

                                                  11/6/2022

                                                  Woodvale Apartments
                                                  Thank you for taking the time to leave for comments. We would like the opportunity to turn the 2.5 star rating into a 5 star rating. Please email woodvaleleasing@orlo.com with contact information so that we may reach out directly. Woodvale Apartments Team.

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  Parking
                                                  • On-site Parking Garage or Surface Parking
                                                  • Parking
                                                  • Visitor Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Deposit: $500. Rent: $35. Pet Limit: 2. Comments: Any breeds restricted by Montgomery County.
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Deposit: $500. Rent: $35. Restrictions: Breed resrictions apply. Please contact the leasing office for details.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Air Conditioner and Heat
                                                  • Breakfast Nooks
                                                  • Ceiling Fan in Kitchen
                                                  • Convenient to Downtown
                                                  • Convenient to Public Transportation and Shopping
                                                  • DishWasher
                                                  • Fitness Center
                                                  • Freeway Access
                                                  • Garbage Disposal
                                                  • High-Speed Internet
                                                  • Modern Kitchen Appliances
                                                  • Night Patrol
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Payments Accepted and Resident Portal
                                                  • Pets Allowed
                                                  • Playground
                                                  • Pool
                                                  • Private Balcony or Terrace
                                                  • Public Transportation
                                                  • Refrigerator
                                                  • Renovated Kitchens
                                                  • Short Term Lease Available
                                                  • Spacious Closet
                                                  • Tile Entry Way
                                                  • Vanity
                                                  • View
                                                  • Wall to Wall Carpet
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                                                  Leasing

                                                  Located in Silver Spring, Maryland with 1, 2, and 3 bedroom apartment homes. With beautifully landscaped grounds, community swimming pool and fitness center! Our apartments offer many unique comforts from the breakfast nook to bathroom vanity for a fresh living experience. Our location is perfect for residents that are on the go! We are convenient to both Baltimore and Washington, D.C. with easy access to I-95, I-495 and the BW Parkway. You will also enjoy being minutes from shopping, dining, entertainment hot spots and Edgewood Park. Refresh your lifestyle today by making Woodvale Apartments your new home!
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Orlo Management

                                                  B+
                                                  B+
                                                  Communities
                                                  4

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 277 number of votes by renters, Woodvale Apartments is currently rated 3.2 out of 5 stars.
                                                  Woodvale Apartments is rated 3.2/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  Woodvale Apartments is rated 3.6/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  Woodvale Apartments is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  Woodvale Apartments is rated 3.3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  Woodvale Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Woodvale Apartments is rated 3.5/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  Managers have responded to 93.3333% of their community reviews in the past year.
                                                  Managers have replied within 12.93 days to their community reviews in the past year.
                                                  Orlo Management
                                                  Cats Allowed
                                                  Deposit: $500
                                                  Rent: $35
                                                  Pet Limit: 2
                                                  Comments: Any breeds restricted by Montgomery County.
                                                  Dogs Allowed
                                                  Deposit: $500
                                                  Rent: $35
                                                  Restrictions: Breed resrictions apply. Please contact the leasing office for details.
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  Woodvale Apartments

                                                  March 2024

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                                                  Woodvale Apartments is a 787 - 1,189 sq. ft. apartment in Silver Spring in zip code 20904. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,241 - $2,111. Nearby cities include White Oak, Wheaton, Adelphi, Adelphia, and Langley Park.

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