Review History for anonymous

Andrews Ridge


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anonymous

Resident 2018

9/29/2018

I love everything about this community with the exception of the ------ Leasing consultant they have there and the property manager. Val is never in the office and when she is she is very rude. I constantly see them out on the side of the building smoking which I have several pictures of and that is probably why I could never get a hold of her when she is in the office. I have lived here a little over three years and just renewed my lease but have some serious regrets about that. The maintenance supervisor does NOT know what he is doing and each time that he has come to my apartment he has told me that this is just not the in the budget. How unprofessional is that? My thoughts exactly. I am going to reach out to corporate next to see what can be done about me breaking my lease.
    Manager

    10/4/2018

    Andrews Ridge
    Thank you for reaching out. We're delighted to know you like the community in general. However, we're sorry to see you are unimpressed with our team. Our goal is to provide our residents with excellent customer service, so we'd like to hear more about your interactions with our team, so we can identify areas for improvement. Will you please contact us at customerservice@thedonaldsongroup.com? We look forward to hearing from you soon.

    Review 27 out of 179

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    Andrews Ridge

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