What are noise levels like at Capital Crossing Apartments?

The community is rated 2.9/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Capital Crossing Apartments?

The community is rated 3.4/5 stars, signifying much satisfaction on average.

How safe is Capital Crossing Apartments?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.3/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.3/5 stars, which is considered being very effective on average.

What is the pet policy at Capital Crossing Apartments?

Dogs Allowed Deposit: $350 Rent: $35 Cats Allowed

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 1 Bath

Ratings & Prices for Capital Crossing Apartments, Suitland, MD

Renter Ratings

Noise	N/A
Grounds	3.4
Safety	3
Office Staff	3.2
Maintenance	3.3
Neighborhood	3.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	10

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (242 Reviews)

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Resident • 2020

11/10/2020

Natasha is great! She got me in and approved within 2weeks. my move in was very easy, she even called the next day to see if everything had went ok. I had a little situation with being locked out building due to them not giving me… See More

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Resident • 2019 - 2020

11/03/2020

I live on the side facing southern Ave and would advice anyone to not pick that side. You will hear everything from the bikers to the gun shots. Also my unit had mice they finally called an exterminator after a few calls and whatever he put… See More

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Nicole Green • Resident • 2016 - 2020

08/04/2020

I have been here for four years. This new staff is awful!!!! The assistant manager Tia is very nasty and rude. I called her to complain about the disrespect I received from the leasing girl name Latosha. Once I explain to Tia what had occurred and… See More

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Resident • 2016 - 2020

07/16/2020

I have lived he 20 years ago when Ms. King was the manager here. I came home to a disappointing place to live. This place now have bad people live here. I hope that they can care more about the people than money. Ms king cared.… See More

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Resident • 2008 - 2020

06/10/2020

I'm applaud to read such a negative review about Jasmine and I must say that it's not my experience. My mom and I have been residents here at Capital Crossing for 13 years. We been through management changes, and numerous staff changes. The former property manager… See More

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Resident • 2008 - 2020

05/14/2020

I love living at Capital Crossing Apartments because it is very quiet, nice neighbors. The staff is very helpful for example my Bathroom needed painting, and I called the Rental Office. Ms. Jasimen call the Painter. He came at 10:30 am as she promised. That same… See More

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Resident • 2020

05/13/2020

I have been living on the property since the beginning of the year and I've noticed changes recently before the COVID19 crisis. Rodelle the property manager is very professional and any issues I've had she's found a solution. Maintenance is good as well. Jasmine in Leasing… See More

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[email protected] • Resident • 2020

04/12/2020

I have live in this place for 3yrs now and I have repeatedly told management that kid are constantly running on my head all day and night and into the early morning. New management said it's nothing she could do. She said her hands are tied.… See More

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Resident • 2018 - 2020

03/05/2020

Rodelle Harris, Business Manager is the ABSOLUTE BEST! She has helped me with all of my needs and made me feel valued as a tenant and as overall person. She works VERY VERY HARD for Capital Crossing and I appreciate her for making my time in… See More

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Resident • 2020

03/02/2020

I love this community because the staff in the office was of great assistance when I needed it. Ms Rodelle, Ms. Jasmine, and everyone else was very nice and helpful no matter what was going on they saw me through

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Capital Crossing Apartments Manager

03/27/2019

Welcome to Capital Crossing, Dominique! We're thrilled that Ms. Sue facilitated a pleasant move-in experience for you. A hearty recommendation is our favorite kind of compliment, and we sincerely appreciate your kind words! Please contact us at 301-420-4800 or [email protected] any time we can assist you.

Resident • 2019

05/03/2019

If your planning on moving here please contact ms.Suzanne Bryant!! The absolute BEST!! I was so scared I wouldn't qualify and from day one she's been here working to get me in and I got my KEYS!!!! She was so professional sweet and really cared about… See More

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Capital Crossing Apartments Manager

05/08/2019

We enjoyed reading your lovely review of Capital Crossing! Ms. Suzanne Bryant is going to be delighted by your glowing remarks about her. Please feel free to contact us at 301-420-4800 or [email protected] any time we can assist you.

Resident • 2016 - 2019

02/23/2019

I have been living at Capital Crossing for a couple of years I am really happy with the management and maintenance. Management has always been responsive with my questions and maintenance does a really good job. Some of the property needs to be upgraded such as… See More

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Capital Crossing Apartments Manager

02/27/2019

Your compliments for our professional staff at Capital Crossing genuinely made our day. Our residents are our priority, and we're pleased that you noticed. Thank you for your suggestion to enhance the hallways. Please feel free to contact us at 301-420-4800 or [email protected] any time we can assist you.

Prospective Resident • Visited 2019

01/27/2019

I was considering moving here but from what I see do they keep the grounds clean? And do they have the buildings mop and sweep everyday? My experience was great years ago but I need to know the new update.

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Capital Crossing Apartments Manager

01/31/2019

Thank you for inquiring about Capital Crossing. We're delighted to know that you had a positive experience here before, and we'd love to schedule a tour so you can be sure that our upkeep is still fantastic. Please contact us at 301-420-4800 or [email protected] at your convenience.

WiseEyes • Resident • 2018

08/22/2018

I simply love living in the community. I have a very nice newly renovated 2 bedroom apartment that I have no complaints about. The staff Sue and ALL the others customer service is always great I must say it is unmatched. Whenever I have a question… See More

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Capital Crossing Apartments Manager

08/27/2018

It is a pleasure to hear from satisfied residents who love living at Capital Crossing! Thank you so much for letting us know Sue and the rest of the team is doing an excellent job of keeping you happy. We truly appreciate your review. If there is anything more we can help you with, please contact us at 301-420-4800 or [email protected] Thank you!

Resident • 2018

08/03/2018

I resided here in 2013. the neighborhood is nice and quite Management was great. Many may not believe me but my only concern was that we were seeing a spirit roaming the apartment my son mainly he was 3 at the time. Something would catch his… See More

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Capital Crossing Apartments Manager

08/09/2018

Thank you for sharing your experience as a resident! We appreciate your hearty recommendation for our community. We'll pass along your compliments to our management team as well.

Resident • 2017 - 2018

07/24/2018

I have been living at Capitol Crossing for a year now and I truly enjoy living here the office staff has always been very friendly and willing to help out whenever I call and or come in. The maintenance team has always been professional with me.… See More

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Capital Crossing Apartments Manager

07/28/2018

It's lovely to hear you enjoy living at Capital Crossing. We're happy to know our team has been professional and accommodating with you. We try to remind everyone to be mindful of the community around them, but we sincerely appreciate your patience with your neighbors as well. If we can ever assist you with anything, please contact us at 301-420-4800 or [email protected] Thank you!

Shereecl2 • Resident • 2015 - 2018

05/03/2018

i have been here since 2015, and as management has changed from time to time, Donaldson Group has been consistent in their ability to make changes whenever necessary... I congratulate the new office management team, they seems very willing to keep on track with Donaldson Group… See More

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Capital Crossing Apartments Manager

10/03/2017

Hello Sheree, thank you for your positive feedback about Capital Crossing Apartment and The Donaldson Group. Our team is committed to offering residents the best possible customer service experience and a comfortable home. Thank you for acknowledging their efforts. We care about our residents feedback to make changes for the better. If you need any assistance, please reach out to us at [email protected] or 301-420-4800. http://www.capitalcrossingapts.com/. We value you as our long-term resident.

Darien_B • Resident • 2017

12/24/2017

I love this community because of the fact that it feels far enough way from the city but you still feel like you are there. Metro is close and a few places to eat nearby and the community grounds are well kept by the maintenance team… See More

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Capital Crossing Apartments Manager

01/04/2018

Thank you for your excellent review of Capital Crossing. We are glad that our location is convenient for you. Thank you, too, for acknowledging the efforts of our maintenance team in keeping the community ground well maintained. If you need any assistance, please reach out to us at [email protected] or 301-420-4800. http://www.capitalcrossingapts.com/.

Prospective Resident • Visited 2017

11/24/2017

Dear Capital Crossing, I recently paid a visit to your property and came away very impressed with the initial welcome and professionalism I received from Ms Suzanne Bryant. I can say with certainty that your organization is all the better with a staff member of her… See More

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Capital Crossing Apartments Manager

11/27/2017

Thank you for taking the time to share such a wonderful review about your visit to Capital Crossing. We appreciate you considering our community as a possible home. Ms. Bryant is exceptional at understanding what new residents are looking for and she makes it a point to assist them as professionally as she can. Thank you so much for your generous compliments for her. We hope to welcome you as our residents soon. If you need any further information, please contact us at [email protected] or 301-420-4800. http://www.capitalcrossingapts.com/. Thank you.

Michea88 • Prospective Resident • Visited 2017

11/02/2017

I'm new to the area I was driving around and came across Capital Crossing Apartments. The community grounds where clean, and the staff their was very helpful with providing me with the information I needed.

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Capital Crossing Apartments Manager

11/06/2017

Dear Prospective Resident, Thank you for visiting Capital Crossing! We would love to have you as our new resident. Please contact our office if you have any further questions regarding your decision in finding your new home! Capital Crossing Management!

Prospective Resident • Visited 2017

10/10/2017

I have visited at least 10 apartment communities in the area and I decided to visit Capital Crossing today and I met with Sue and she was wonderful. She was patient with me, sweet and made me feel so comfortable. I can't tell you how many… See More

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Capital Crossing Apartments Manager

10/12/2017

Hello, Thank you for your excellent review about Capital Crossing. We are glad to know that Sue was able to assist you and make you feel comfortable enough to consider leasing with our community. We are happy that you have decided to apply! If you need any assistance or any further information, please reach out to us at [email protected] or 301-420-4800. http://www.capitalcrossingapts.com/. We look forward to welcoming you to our community!

Resident • 2015 - 2017

10/06/2017

Ms. Sue the assistant property manager is great shes always willing to help, very reliable and proactive with excellent customer service.. Just what capitol crossing needs in the rental office as I've been a resident here now for 3 years.

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Capital Crossing Apartments Manager

10/09/2017

Dear Resident, Thank you for your positive feedback about Capital Crossing. It is heartening to know that you are happy with the efficient service provided by Ms. Sue. We deeply care about our residents and their feedback means a lot to us. If you need any assistance, please reach out to us at [email protected] or 301-420-4800. http://www.capitalcrossingapts.com/. We value you as our long-term resident.

Tonyscomputer43 • Resident • 2005 - 2017

09/17/2017

I have lived here 10years ago and came back to a place I wish I had not came back to. This place has gone from a nice place to ------ hood and I mean that in the worst way. I came back to poor management and… See More

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Capital Crossing Apartments Manager

09/19/2017

Hello Tony, we sincerely apologize if you had an unpleasant experience. We really value you as our long standing resident. Thank you for considering living with us after so many years. Please be assured that our goal is to ensure that residents enjoy calling us their home by offering them timely and efficient customer service. Our parking policies are designed keeping in mind the convenience of all residents. We are keen to investigate your concerns and address them to your satisfaction at the earliest. Please give the management an opportunity to resolve your issues. They are eager to hear from you at [email protected] Your satisfaction is important to us.

ImaniBilal • Resident • 2017

09/05/2017

I am a new tenant at Capital Crossing Apartment. I'm in a beautifully renovated 2bdr apartment and love it thus far! Cheresa was our leasing Consultant and displayed excellent service. I applied Friday and was moved in Saturday just in time for my children to start… See More

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Capital Crossing Apartments Manager

09/06/2017

Hello, thank you for your positive feedback about Capital Crossing Apartment. We are glad that you chose our beautifully renovated apartments as your new home. Cheresa is committed to helping all residents right from the beginning. We are happy that she was able to speed up the process in time for your children's school. Thank you for acknowledging her efforts. If you need assistance, please reach out to us at [email protected] or 301-420-4800. http://www.capitalcrossingapts.com/. Welcome to our community!

Resident • 2017

08/22/2017

I just recently applied ,enjoy the customer service it was amazing, thanks to Lorena Ramirez.

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Capital Crossing Apartments Manager

08/24/2017

Hello, thank for considering Capital Crossing as your home. Lorina and our entire team is there to make the whole process of finding a home as convenient as possible. Thank you for acknowledging their efforts. If there is anything we can help you with, please reach out to us at [email protected] or 301-420-4800. http://www.capitalcrossingapts.com/. We look forward to having you as our resident!

•

Updated Review

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Manager

Leasing:

At Capital Crossing, the choice is yours. We have three different levels of finishes in the apartment. Choose classic or modern; balcony or patio. Customize your apartment to create the perfect home for you. Each unit features spacious rooms, central air conditioning, and a dishwasher. In addition, a basketball court and free parking are available to all residents. Conveniently located a short drive or Metro ride from downtown D.C. and the government center. Life just got a little easier.

Office Hours

Sunday: 12:00 PM - 05:00 PM

Monday - Friday: 09:00 AM - 06:00 PM

Saturday: 10:00 AM - 05:00 PM

Capital Crossing Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB-

Review CountB

Manager's Review EngagementF

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Ratings & Reviews (242 Reviews)

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Capital Crossing Apartments Manager

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