The Verona at Silver Hills
#14,963 #8 #539

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The Verona at Silver Hills

3506 Silver Park Drive, Suitland, MD 20746
(68 Reviews)
$1,653 - $2,405/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 1.5 Baths

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3 Beds, 2 Baths

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Studio

Studio, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

C-

Review Ratings

Noise

1.0

Grounds

5.0

Safety

1.5

Office Staff

1.0

Maintenance

3.5

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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The Verona at Silver Hills Reviews

(68)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022 - 2023

10/8/2023

Horrible

Although the property manager is nice the property is hood as hell. They have a rack of rules, but it noisy, and they say they canā€™t do anything. I canā€™t stress the thin walls, frequency of vehicles going in and out of the driveway. Theyā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2022 - 2023

    6/17/2023

    Horrible Customer Service

    I can not, for the life of me, understand why this young lady is still part of the office staff. Kaneisha is extremely rude and has absolutely no compassion for residents. She failed to give me parking permits when I moved in, both of myā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2019 - 2020

      11/3/2021

      Please think twice about living here. The apartments are BEAUTIFUL. However, there is more to running a property than just making things LOOK beautiful. The flooring in my apartment was uneven as there was a hill in the walkway. Also, the staff is EXTREMELY rudeā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2018 - 2021

        9/17/2021

        DON'T MOVE HERE!! This is the second time they are forcing us to move out! They gave us 7days to move out with no assistance or consideration for my disabled mother! We pay our rent every month! If they knew something was wrong with ourā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2021

          6/8/2021

          Moved here back in March and everything was great for the first month or two. Stevie helped a lot with the leasing process, which was a smooth transition. However this last month has not been so great. My neighbor above me had a leak thatā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2015 - 2019

            11/22/2019

            I lived here since 2015, This place was a real crappy place to live until Ms. D came to the property. She cleaned it up around here. Got rid of all the drugs in our buildings, no badass kids hanging out in groups. I meanā€¦Ā See More >
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              Kia_H651

              Resident ā€¢ 2019

              11/12/2019

              I moved here in April 2019. At that time Ms. Dee was the property manager. She was very welcoming, responsive, helpful, etc. She was the best in my opinion. Since she's left, I am high unsatisfied. The office is non responsive, never answers the phoneā€¦Ā See More >
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                Thetinman4him

                Resident ā€¢ 2016 - 2019

                10/14/2019

                Don't move here as soon as the new manager Ms. Dee turn the property around got it looking good and liveable, she left. I saw this property when it was crap with drug dealers smoking in the hallway, fights everywhere. Ms. Dee came and putā€¦Ā See More >
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                  anonymous

                  prospective ā€¢ Visited 2019

                  10/1/2019

                  You will likely get your car towed here because of their sneaking rule. They try to make any penny on you even though you re a visitor. I did not know about their rule because there was no sign about the rule at their parkingā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2008 - 2019

                    2/7/2019

                    I've been living here for a long time, and I don't really know if I have anything good to say. The floors are as THIN as paper, you can literally hear someone above you drop a pin. The floors are uneven and sooooo creaky. Iā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2018

                      9/9/2018

                      So... once again, the staff in the front office has changed. A lot of people are moving out and not renewing their lease or breaking them. This property has a Problem maintaining renters as well as staff. Living conditions varies based upon which unit youā€¦Ā See More >
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                        Fed tf up!

                        Resident ā€¢ 2017

                        12/22/2017

                        MICE came outta nowhere, so guess who won? The mice did! WE OUT! The community was nice about 2 years ago when we first moved in, no problems or complaints, new management is lazy, and rude! Than when u call or complain, they act likeā€¦Ā See More >
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                          King 35

                          Resident ā€¢ 2014 - 2017

                          12/22/2017

                          Mice mice mice and more mice whole neighborhood infested .... Maitenance use to be great untill the new management changed.. Staff in the office sucks --- they act as if they work for some where else when u call with a problem like u botheringā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2016 - 2017

                            4/26/2017

                            Pros: Very spacious and property is secured. Cons: Within the first week of moving the WHOLE dining room ceiling literally caved in from a leak in above apartment, Christmas and New Years was ruined for our family as it took weeks to be servicedā€¦Ā See More >
                              Manager

                              7/18/2017

                              The Verona at Silver Hills
                              So sorry to hear you have had experiences here at Verona at Silver Hills. Thank you for your feedback. We are under new management. With a change, there are always bumps in the road. Please stop by and let us know how we can help. Your comments have been shared with the staff.
                              Review Author Icon

                              Mrs. Powell

                              Resident ā€¢ 2006 - 2007

                              11/4/2016

                              Wow! My husband, our then three year old son and I lived here back in 2006-2007 when it was Hickory Place and I see that the same issues are still occurring ten years later. What a shame! This was our first andā€¦Ā See More >
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                                Resident 280225

                                Verified Resident ā€¢ 2016

                                11/1/2016

                                This is a nice place very safe with plenty of security I am never afraid to be alone or walk my dog.The office staff is pretty awesome and very helpful and friendly. Apartment was very clean and maitinence staffā€¦Ā See More >
                                  Manager

                                  11/1/2016

                                  The Verona at Silver Hills
                                  Thank you for taking the time to leave us feedback. We always love to receive great feedback.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2016

                                  10/6/2016

                                  The cleaning staff all need to be fired, I can't even work out how any of them still have jobs. The entire complex is completely disgusting, excluding the leasing office and model apartment. The floors and walls in the hallways are sticky, covered in dirtā€¦Ā See More >
                                    Manager

                                    10/11/2016

                                    The Verona at Silver Hills
                                    Thank you for leaving this detailed feedback about your experience with Verona at Silver Hill Apartments. If you'd be willing, our manager would like to speak with you at (301) 423-5882 to discuss ways to improve your experience with Verona at Silver Hill Apartments moving forward. Thank you for your input, and we hope to hear from you soon.
                                    Review Author Icon

                                    Resident 270619

                                    Verified Resident ā€¢ 2013 - 2016

                                    9/13/2016

                                    I would not recommend this apartment to renters. I'm at the bottom floor and my window leaks every time it rains and nothing has been done about it. The neighbors are loud and don't show respect for the peopleā€¦Ā See More >
                                      Manager

                                      9/14/2016

                                      The Verona at Silver Hills
                                      Hi, we appreciate you taking the time to respond. The staff at Verona at Silver Hill Apartments take our reviews very seriously. Our manager would like to help turn your lackluster experience around. If you're willing, please contact our manager at (301) 423-5882 to discuss what we can do to help.
                                      Review Author Icon

                                      Resident 259230

                                      Verified Resident ā€¢ 2016

                                      8/6/2016

                                      I moved into my apartment July 1st. I won free accent wall which was a huge plus. The rental office is professional and courteous. I simply believe that we have the best maintenance ever! Their response time for service requests continues toā€¦Ā See More >
                                        Manager

                                        8/7/2016

                                        The Verona at Silver Hills
                                        Thank you for taking the time to leave us feedback. You really made our day today.
                                        Review Author Icon

                                        Resident 258939

                                        Verified Resident ā€¢ 2016

                                        8/5/2016

                                        Poor rental office service and maintenance men can't fix anything they never tell the truth they also threatened to not re new my lease because I keep calling them about an issue that been needed assistance

                                          Manager

                                          8/7/2016

                                          The Verona at Silver Hills
                                          We appreciate you taking the time to respond. The staff at Verona at Silver Hill Apartments take our reviews very seriously. We strive to maintain excellent business relations at Verona at Silver Hill Apartments. Please call our manager directly at (301) 423-5882 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
                                          Review Author Icon

                                          Resident 256971

                                          Verified Resident ā€¢ 2016

                                          7/28/2016

                                          This is the second survey I've filled out giving specific details to my issues concerning all deficiencies that should have been addressed prior to me moving in and I've have not been contacted about the first survey only toā€¦Ā See More >
                                            Review Author Icon

                                            Resident 227030

                                            Verified Resident ā€¢ 2013 - 2016

                                            3/29/2016

                                            Upon entry, pretty white screened-in balconies, lined uniformed, Green grass, security on premises, clean property.. BUT... Good luck finding a parking space after 7pm. Be prepared to hear everything your neighbors do.. Of course, theyā€¦Ā See More >
                                              Manager

                                              4/4/2016

                                              The Verona at Silver Hills
                                              Thank you very much for your feedback on The Verona at Silver Hill. We take your comments very seriously and will work on improving the items you mentioned. Please continue to let us know if something is not to your satisfaction and we will make every effort to improve. We will keep improving and please keep providing feedback. Thank you for choosing to call The Verona at Silver Hill your home!
                                              Review Author Icon

                                              Resident 208624

                                              Verified Resident ā€¢ 2015

                                              12/31/2015

                                              The apartments are roach infested with very old kitchen appliances with poor seal and they maybe roached infested as well. The visitors parking is ridiculous and no one will be willing to come visit you just for that reason.

                                                Manager

                                                1/4/2016

                                                The Verona at Silver Hills
                                                Thank you for your feedback and I am hoping we can talk with you more about your concerns. In regards to the pest problem discussed, I would like to have our pest control company meet with us and discuss necessary arrangements to resolve your issue. It is important that we provide a positive experience for our residents and guest. We want to address the issues mentioned and any other concerns, identify and offer solutions that will best resolve the problem. When you have time, please call or stop by the office.
                                                Review Author Icon

                                                sweetvickey

                                                Resident ā€¢ 2014

                                                2/26/2014

                                                I love my stay here at The Verona Apartments the staff are helpful.

                                                  Manager

                                                  4/9/2014

                                                  The Verona at Silver Hills
                                                  Thank you for being a resident at the Verona at Silver Hill. I am glad that you are enjoying your apartment. Please do not hesitate to contact the staff if there is anything you need. Sincerely, The Verona at Silver Hill Team
                                                  Review Author Icon

                                                  cash333

                                                  Resident ā€¢ 2014

                                                  2/26/2014

                                                  I recently moved into the complex and Im enjoying my stay so far . I've even reference three other people to move here . I work pretty late so when going home I glad I don't see people on the front . I really likeā€¦Ā See More >
                                                    Manager

                                                    4/9/2014

                                                    The Verona at Silver Hills
                                                    Thank you for being a resident at the Verona at Silver Hill. I am glad that you are enjoying your apartment. Please do not hesitate to contact the staff if there is anything you need. Sincerely, The Verona at Silver Hill Team

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Parking
                                                    • Uncovered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: 2 pets maximum per apartment home with breed restrictions for dogs.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: 2 pets maximum per apartment home with breed restrictions for dogs.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Community Center
                                                    • Pool
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 07/07/2020
                                                    Q:Ā How is the environment there? Is it very hostel,should I be afraid of getting mugged? Has anyone ever broken into the apartments there?

                                                    Frequently Asked

                                                    Based on 68 number of votes by renters, The Verona at Silver Hills is currently rated 2.7 out of 5 stars.
                                                    The Verona at Silver Hills is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Verona at Silver Hills is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    The Verona at Silver Hills is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Verona at Silver Hills is rated 1.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Verona at Silver Hills is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Verona at Silver Hills is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Comments: 2 pets maximum per apartment home with breed restrictions for dogs.
                                                    Cats Allowed
                                                    Comments: 2 pets maximum per apartment home with breed restrictions for dogs.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 1.5 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 2 Baths

                                                    Check Availability

                                                    The Verona at Silver Hills

                                                    March 2024

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                                                    The Verona at Silver Hills is an apartment in Suitland in zip code 20746. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,405. Nearby cities include Suitland-Silver Hill, Camp Springs, District Heights, Temple Hills, and Forestville.

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