| Number of reviews in the past 365 days | 20 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 7.35 days |
Windsor Crossing
3000 Victory Lane, Suitland, MD 20746
3000 Victory Lane, Suitland, MD 20746
Floor Plans
- $1,276+
- $1,460+
Contact Property
Windsor Crossing
3000 Victory Lane
Suitland, MD 20746
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (173 Reviews)
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Verified Resident • vrp • 2019 - 2020
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2020
My experience so far.. Has been wonderful, its quiet,clean and my neighbors are great.. The cleaning staff are the best and the nicest people. Its a great place and space to live. You cant deny the beauty See More
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Windsor Crossing Manager
10/29/2020
Thank you for this excellent feedback! We're thrilled to hear your experience has been wonderful and you find Windsor Crossing to be a great place to live.
Previous Review· 09/10/2020
Verified Resident • vrp • 2017 - 2020
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2020
Overall my experience has been positive. I would like the business center to be open during non business hours to accommodate working people schedules. In addition, visitor passes for residents on weekends would be helpful because the office is closed. See More
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Windsor Crossing Manager
10/20/2020
Thanks for taking the time to share your suggestions with us. We're always happy to hear from residents and we'd be happy to go over your thoughts in greater detail. Feel free to send us a note at [email protected] and we'll be happy to assist.
Previous Review· 09/10/2020
Verified Resident • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2020
Windsorcrossing is mostly a quiet neighborhood.. any emergencies the fire department and the police department comes very quickly. The maintenance service is good. And the office staff is very pleasant and helpful See More
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Windsor Crossing Manager
10/19/2020
It's great to hear about your positive experience at Windsor Crossing. We're so glad our office and service teams have provided great service and you're enjoying the peaceful atmosphere. Thanks for taking the time to leave us a review!
Verified Resident • vrp • 2020
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/13/2020
Friendly understanding staff and very clean community. Quiet area. Love the balance here. The various age groups really makes it like one cool melting pot. I love it so far I would definitely recommend folks to live here. See More
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Windsor Crossing Manager
10/14/2020
What a great recommendation! We're thrilled to hear you love our fantastic community and have experienced excellent service, all in a peaceful atmosphere. Thanks for taking the time to leave us a review!
Previous Review· 09/10/2020
Verified Resident • vrp • 2020
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/13/2020
It's been okay so far. I love the staff Would recommend these apartments because they're spacious and beautiful. Other than the occasional noisy neighbor. Overall I love my apartment community. Will be here for awhile See More
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Windsor Crossing Manager
10/14/2020
This is great to hear! We're always pleased when residents recommend the community to others, and we're happy to hear you love your apartment!
Previous Review· 09/10/2020
Verified Resident 815330 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2020
My move in process was quick but concise. The staff are extremely professional and really do everything to help. The apartment are so cute, washer/dryer in unit, garages (waitlist) modern look. Great place to live no bugs and the property is really quiet. See More
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Windsor Crossing Manager
09/09/2020
It's great to know your move-in experience was satisfactory and you're enjoying your new apartment! Thanks for pointing out a number of our convenient amenities, along with our friendly service. We hope you have a lovely day!
Verified Resident 815293 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2020
This apartment has been amazing for me and my family. Staff has been extremely helpful and cummuniative. Community is super quiet, easily accessible. Parking is decent, only enough for those that live here. See More
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Windsor Crossing Manager
09/09/2020
This is great feedback; thanks for sharing it with us! We're delighted to know Windsor Crossing is working out well for you and your family, and our communication has been spot-on. Thanks for this excellent review!
Verified Resident 770958 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2020
I love it !!! Beautiful Apts the rental staff is great also !!! Maintenance request is handled in a timely manner the clean up staff keep the building clean they are very professional only I really enjoy my place See More
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Windsor Crossing Manager
07/13/2020
Thank you for this review! We are so glad to hear about your positive experience. It's a treat for our team to hear about a job well done, as we want each and every resident to love calling Windsor Crossing home!
Verified Resident 777959 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/10/2020
I enjoy residing at Windsor Crossing apartments. The grounds and the buildings are well kept. The staff tries hard to get you assistance when needed, and in a timely fashion. The apartment complex is nice and quiet. See More
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Windsor Crossing Manager
06/10/2020
What a wonderful review! We are incredibly happy to know your residency at Windsor Crossing has been excellent. It warms our hearts reading your kind words about our service too, as we're dedicated to offering residents a lovely community to call home.
Verified Resident 722062 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2020
My experience in this community is just OK. As a resident of this community I will start off with maintenance request. I put in a request for maintenance a week after I moved in 2019 due to my front door knob falling complete off it took… See More
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Windsor Crossing Manager
07/13/2020
Oh no, I'm so sorry to hear about this. Please reach out to us at [email protected] so we can discuss your feedback and suggestions in greater detail. We look forward to hearing from you!
Verified Resident 740474 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/05/2020
I moved in, in December, The management staff and maintenance have been a breath of fresh air, they respond very quickly to your request, love it here. Glad my coworker recommend this community to my family See More
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Windsor Crossing Manager
07/13/2020
Wow, thank you so much for the fantastic feedback. We are exceptionally pleased to hear you are loving the community! It's always a delight to receive such kind words about our office staff and maintenance team as well. We'll be sure to relay your feedback for a job well done!
Verified Resident 770362 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/19/2020
I've lived within the community for over 20 years. I've came in Windsor family just about a little over a month.I've driven around but not really out in the neborhood I see we have bbq grills for residents use the Windsor community have seniors an family… See More
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Windsor Crossing Manager
05/20/2020
Wow, 5 stars! Thank you so much for this wonderful review! We are so glad to hear about your positive experience here at Windsor Crossing and we can't wait for you to try out our BBQ grills! Have a wonderful day!
Verified Resident 672180 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2020
I enjoy living here it's nice, quiet, clean, and most importantly safe! I have friendly neighbors and everything is within walking distance. Subway is close by. Buildings are cleaned daily and outside is also clean! See More
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Windsor Crossing Manager
05/20/2020
It's great to hear you're enjoying your residency at Windsor Crossing! We're so pleased the location is working out well and you find the community grounds to be nice and tidy!
Verified Resident 758576 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/09/2020
My experience with the rental office was great. My move in was great. The parking in the neighborhood is terrible!!! Other than that the neighborhood is clean and quiet. If you are a person that doesn't have much company at your home.... this would be the… See More
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Windsor Crossing Manager
04/10/2020
We appreciate your feedback and are glad you found the application and move-in experience to be great. We always aim to provide new residents with an efficient and seamless process when moving into Windsor Crossing, and it's great to hear that was the case. I am sorry to hear about your parking concerns, though. If you'd ever like to discuss them, our office staff is here for you.
Verified Resident 758564 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/09/2020
Staff was knowledgeable helpful and kind. Always greets you with a smile. And has a answer for my questions. The Grounds are always clean. Parking is limited. I haven't been here long. But so far so good. See More
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Windsor Crossing Manager
04/10/2020
We are delighted by your feedback! It's wonderful to hear you're always greeted with a smile. We definitely love seeing our great group of residents! Thank you for sharing your positive feedback regarding our well-maintained community!
Delita_S • Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/28/2020
I????????It I ????????It ????Spacious Apts really clean no complaints but towing/parking be careful also Ms.C.J.in the rental office is the best she made me smile several times ????Apts come with washer and dryer dryers and dishwashers ?? See More
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Windsor Crossing Manager
03/30/2020
What wonderful feedback! We are so happy to hear you're loving your new apartment! It's great to know our office staff has been able to make your experience an incredibly positive one. Thanks for the kind words!
Verified Resident 755109 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/24/2020
My experience is a very pleasant one , i love the apt. The management and the community and i feel safe with all the saftey measures that are there , thank you for letting me and my wife move in .We are so happy to be… See More
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Windsor Crossing Manager
03/26/2020
Thank you for taking the time to share your positive experience! It's such a treat to hear how much you and your wife love the community, and we're happy to have you here. It's lovely to know our efforts have had a substantial impact on your enjoyment and comfort here at Windsor Crossing.
Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/18/2020
If you are looking to lease an apartment, I highly recommend that you DO NOT lease here. The buildings are infested with bedbugs, grounds are not well kept, so there are rodents walking through the property due to overflowing trashcans. The building doors are NOT secure,… See More
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Windsor Crossing Manager
03/23/2020
I'm extremely saddened by your review and I hope we can discuss it in greater detail in person, so I can get a full understanding of your experience and the issues at hand. Your comfort is important to our team and we want to help improve your experience in a satisfactory manner. Please let us know in the office how we can help.
Verified Resident 743852 • vrp • 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2020
I've really enjoyed living in this community. The office staff work well with us. At times they are slow to answer service requests. It would be awesome if we had an elevator. Daily walkes up four flights is not my fav3. But I do enjoy being… See More
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Windsor Crossing Manager
03/09/2020
Thank you for your feedback. It's great to hear you're enjoying your residency at Windsor Crossing, but I would love to learn more about your experience, especially any additional feedback you have regarding service response times. We're dedicated to providing fast response times and if you experienced otherwise, we'd love to know. Feel free to swing by the office if you'd like to chat. Best, Kristy Scholl, Director of Sales
Verified Resident 742080 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/05/2020
My experience has been really great at Windsor Crossing CJ is always very helpful and my neighbors are pretty good I have no pest issues maintenance responds very quickly my small kids also love the pool and playground the location is great too See More
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Windsor Crossing Manager
02/07/2020
This is excellent news! We are so pleased to hear your family is enjoying our convenient location and numerous amenities! Our maintenance team really does a great job handling requests quickly and efficiently, and we'll be sure to relay the fantastic feedback to them as well. Thank you again for taking the time to share your experience with us! Best, Kristy Scholl, Director of Sales
Verified Resident 712122 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/31/2019
Very nice and kept up so far I have no problems I love my bldg not alot of traffic only problem I have you must go in the office to get parking pass each time you have to get a visiting pass then they tow on… See More
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Verified Resident 686145 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/19/2019
When I drove past this community I really thought it was a senior residents living.I Finally decided to inquire and was very surprise to know this a community of residents.They have adult section...senior section as well as condos.I had to see the inside of one of… See More
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Verified Resident 696630 • vrp • 2009 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/18/2019
I have been at this community for over 10 years. The staff is very friendly and helpful. Maintenance needs more support and help to get issues resolved correctly and swiftly.Security walking around at night as to the level of safeness I feel since I work at… See More
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Verified Resident 654238 • vrp • 2010 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2019
My apartment is very cozy. I have resided here for 8 years! I like the front desk, management team. They are very professional. Great place to live and raise your kids. Convenient to schools and shopping. See More
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Verified Resident 651317 • vrp • 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2019
Very nice and quiet community family oriented. I would recommend family and friends to come check out these family love the pool in the summer time. The community provide alot of service for residents See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
- Washer/Dryer Connections
Parking
- Covered & Uncovered Bike Parking
- Garage and Off Street Parking
General
- Business Center
- Clubhouse
- Fitness Center
- On-Site Maintenance
- On-Site Management
- Playground
- Pool
- Public Transportation
Floor Plans & Pricing
2 Bedrooms, 2 Bathrooms
- PricePrice
$1,276 - $1,549
- SQ. FT.
1,016
- AvailableAvail.
N/A
- Model
Two Bedroom Two Bath
Contact Property
3 Bedrooms, 2 Bathrooms
- PricePrice
$1,460 - $1,776
- SQ. FT.
1,217
- AvailableAvail.
N/A
- Model
Three Bedroom Two Bath
Contact Property
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Windsor Crossing is within walking distance of the Metro and only 15 minutes from downtown Washington, DC. We offer beautiful, expansive two and three bedroom apartment homes, both providing two bathrooms. Close to area shopping, dining, and entertainment, Windsor Crossing offers modern apartment amenities and conveniences in a relaxing setting. We also provide our residents with recreational amenities for every lifestyle, such as our business center, community room, and fitness center.
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Frequently Asked
What are noise levels like at Windsor Crossing?
The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.
The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Windsor Crossing?
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.
How safe is Windsor Crossing?
The community is rated 4.4/5 stars, which is considered being extremely safe on average.
The community is rated 4.4/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.
The community is rated 4/5 stars, which is considered being very effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 7.35 days to their community reviews in the past year.
Managers have replied within 7.35 days to their community reviews in the past year.
Who manages Windsor Crossing?
Humphrey Management
Humphrey Management
What is the pet policy at Windsor Crossing?
No pet policy available
No pet policy available
What types of floor plans are available?
2 Beds, 2 Baths and 3 Beds, 2 Baths
2 Beds, 2 Baths and 3 Beds, 2 Baths
Windsor Crossing Gallery
Manager Uploaded Photos
Resident Uploaded Photos
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Windsor Crossing is a 1,016 - 1,217 sqft apartment in Suitland in zip code 20746. This community has a 2 - 3 bedroom, 2 bathroom, and is for rent for $1,276 - $1,776. Nearby cities include Suitland-Silver Hill, Camp Springs, District Heights, Temple Hills, and Forestville.
