Windsor Crossing

3000 Victory Lane, Suitland, MD 20746

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Windsor Crossing

3000 Victory Lane

Suitland, MD 20746

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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4.0National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.8
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
3.8
Work Order
Our team's performance in responding to service requests.
72%RECOMMENDED
THIS PROPERTY
VS
58%CITY AVERAGE

Ratings & Reviews

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Verified Resident 722062 2019 Not Recommended
Reviewed 11/29/2019
I'm a new resident here at Windsor Crossing Apartment and the parking policy/visitor parking here is unacceptable. Limited parking and when residents parking are unavailable residents have to call the tow company to explain to the tow company why I have to park in the visitor… See More
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Verified Resident 712122 2019 Recommended
Reviewed 10/31/2019
Very nice and kept up so far I have no problems I love my bldg not alot of traffic only problem I have you must go in the office to get parking pass each time you have to get a visiting pass then they tow on… See More
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Verified Resident 696630 2009 - 2019 Recommended
Reviewed 09/18/2019
I have been at this community for over 10 years. The staff is very friendly and helpful. Maintenance needs more support and help to get issues resolved correctly and swiftly.Security walking around at night as to the level of safeness I feel since I work at… See More
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Verified Resident 686145 2019 Recommended
Reviewed 08/27/2019
When I drove past this community I really thought it was a senior residents living.I Finally decided to inquire and was very surprise to know this a community of residents.They have adult section...senior section as well as condos.I had to see the inside of one of… See More
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Verified Resident 672180 2018 - 2019 Recommended
Reviewed 08/01/2019
The staff is very helpful. I enjoy getting help with CJ on information about the neighborhood. They try to have social gatherings for residence. The apartment building I live in is always cleaned daily. The neighborhood is clean and well maintained and most of the time… See More
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Verified Resident 654238 2010 - 2019 Recommended
Reviewed 06/18/2019
My apartment is very cozy. I have resided here for 8 years! I like the front desk, management team. They are very professional. Great place to live and raise your kids. Convenient to schools and shopping.
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Verified Resident 651317 2014 - 2019 Recommended
Reviewed 06/11/2019
Very nice and quiet community family oriented. I would recommend family and friends to come check out these family love the pool in the summer time. The community provide alot of service for residents See More
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Verified Resident 650096 2019 Recommended
Reviewed 06/08/2019
Great customer service!!! Cj In the rental office is the best! Very friendly and Makes sure everything is complete with great detail and attention. Great community maintenance does a great good with service!! See More
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Verified Resident 643919 2019 Recommended
Reviewed 05/23/2019
Been in the proposal for almost a month so far no complaints the staff is friendly and very helpful. The area is so convenient to get back and forth to work and it quite at night the hall are nice and clean
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Verified Resident 181156 2019 Not Recommended
Reviewed 03/06/2019
as before if someone could stop the person above me to respect me and stop the noise would be grreatl have talked to cj she said to write lt I called many times no replywalk ln did not work what is next ok
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Verified Resident 592343 2008 - 2019 Recommended
Reviewed 01/14/2019
It's quiet and never anyone hanging around , the maintenance and cleaning crew very nice just would like maintenance to do things on the dates in which they say they would and to leave documentation that they were in your apt for service, kitchen need updating… See More
Windsor Crossing Manager03/05/2019

Thank you so much for your kind words. At Windsor Crossing, we take great pride in keeping our community clean, well-maintained, and inviting. If we can do anything to make your experience in your home better, please don't hesitate to reach out to us at 301-967-0600. Thank you, Kristy Scholl Director of Sales & Marketing Humphrey Management for Windsor Crossing

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Verified Resident 585646 2018 Recommended
Reviewed 12/20/2018
Good listings and I appreciated the pictures and customer reviews. I was able to narrow down which apartment complex I wanted to live on based on the renters reviews and descriptions of how the property was maintained and how the office staff operated.
Windsor Crossing Manager03/05/2019

I am so thrilled to hear that you were able to find great information about our community online! There are so many reasons to enjoy living at Windsor Crossing, and our team works hard to ensure that our residents have a clean, well-maintained community. They will be grateful for the positive feedback. Please keep in touch, and let our team know if there is anything we can do to improve your experience! Thank you, Kristy Scholl Director of Sales & Marketing Humphrey Management for Windsor Crossing

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Verified Resident 579351 2018 - 2019 Recommended
Reviewed 12/04/2018
Nice for the area. Lived here in different buildings with roommates as well as Mother has been a resident for 10 years. A lot has changed and they are slowly improving since I first moved here. Jasmine is the best!!!! Very easy to talk to and… See More
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Verified Resident 571417 2017 - 2018 Recommended
Reviewed 11/15/2018
Nice size apartments, great cleaning staff, and prompt maintenance staff. Parking does need improvement. I think the family side should have numbered parking spots. Jasmine the property manager is professional. I'm been upset with her a few times and she never took it personally. Very consistent… See More
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Verified Resident 568594 2013 - 2018 Recommended
Reviewed 11/08/2018
iT HAS BEEN GOOD. GROUNDS ARE KEPT CLEAN mANAGEMENT AND STAF HAVE BEEN GREAT VERY IMPRESSED WITH THE NEWE CLEANUING STAFF. hOW LONG DOES ONE HAVE TO BE ON PROPERTY BEFORE APRTMENT CAN BE PAINTED.iM WILLING TO CONTINUEMY STAY AT THE Windsor cROSSING
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Verified Resident 517820 2018 Recommended
Reviewed 07/24/2018
Relocating again from NY to MD I knew where I wanted to live and this property is perfect. The staff was very helpful in getting us in and making sure we got a great place to live. They can be quite rude at times but they… See More
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Verified Resident 499297 2016 - 2018 Recommended
Reviewed 06/12/2018
Since I have been a resident here at Windsor Crossing, I can say I have enjoyed my apartment. My apartment is set up really nicely and is a perfect fit for my family. My two young daughters have plenty of space to play freely both in… See More
Windsor Crossing Manager07/03/2018

Thank you for taking the time to provide your feedback to us! At Windsor Crossing, we know that you have so many choices when it comes to where to call home. We are grateful that you have chosen us! If we can do anything to make your experience in your home better, please don't hesitate to reach out to us at 301-967-0600. Thank you, Kristy Scholl Director of Sales & Marketing Humphrey Management for Windsor Crossing

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Verified Resident 469811 2018 Not Recommended
Reviewed 03/28/2018
Management doesn't care about you before or after you move in and it shows. They are unprofessional, ------, rude, and worried about the wrong things. But if you don't care too much about management and just want somewhere nice to live, this is the perfect place… See More
Windsor Crossing Manager04/02/2018

Thank you for taking the time to share your feedback on your move-in experience at Windsor Crossing. I'm so happy to hear that you are enjoying your appartment and the community! I am sorry to hear that you weren't happy with the communication regarding the application & move-in process. We value the feedback of our residents - it only helps us to improve our thriving communities. Should you have any outstanding concerns, please don't hesitate to contact me at 301-967-0600. Thank you, Jazmon Everson,Community Manager Windsor Crossing

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Verified Resident 463573 2018 Recommended
Reviewed 03/12/2018
The community is nice but i was towed the first couple of days after getting apartment because i parked backed in. There we no signs saying that you can't park rear ended and when i went to pick my car up they told me i was… See More
Windsor Crossing Manager03/22/2018

Thank you for taking the time to review Windsor Crossing. We take our residents' comfort in their homes seriously. It is our goal to provide an outstanding living experience for all our residents. We appreciate your candid feedback, as it will only help us improve. If you have any questions or concerns regarding the towing procedures, please feel free to contact me at 301-967-0600. Thank you, Jazmon Everson, Community Manager Windsor Crossing

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Verified Resident 460574 2018 Recommended
Reviewed 03/05/2018
We are new residents, but so far so good! Tish in the office is outstanding! Made it possible to get us in as soon as we needed to. Would definitely recommend this property to someone else. Looking forward to the neighborhood.
Windsor Crossing Manager03/22/2018

I am so thrilled to hear how much you've enjoyed your experience working with Tish at Windsor Crossing. There are so many reasons to enjoy living here, and our team works hard to ensure that our residents have a clean, well-maintained community. They will be grateful for the positive feedback. Please keep in touch, and let our team know if there is anything we can do to improve your experience! Thank you, Jazmon Everson, Community Manager Windsor Crossing

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Verified Resident 443069 2003 - 2018 Not Recommended
Reviewed 01/20/2018
The community was beautiful to live in. The staff was friendly, courteous, and professional. The community offered safe secure buildings, security officers, business center, fitness center, club house for the kids,ample parking, community/party room sufficient maintenance staff. None of these amenities are offered at present! We… See More
Windsor Crossing Manager03/22/2018

Thank you for taking the time to provide your feedback. I'm truly sorry to hear that you are not satisfied with your resident experience at Windsor Crossing. We strive to provide outstanding service, and quality work to our residents. Your response is a truly appreciated, as it allows us the opportunity to improve our performance. Should you still have additional concerns, please contact me directly so that we can find a way to resolve your concerns; please give me a call at 301-967-0600. Thank you, Jazmon Everson, Community Manager Windsor Crossing

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Verified Resident 260033 2017 Recommended
Reviewed 07/06/2017
Great place to live. Perfect for family. Clean and peaceful. Friendly neighbors.Near by shopping. Community that's very caring. Seniors involved in neighborhood events.Staff has been very informative. Thanks everyone.
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Verified Resident 363703 2016 - 2017 Not Recommended
Reviewed 06/29/2017
The staff at this community is rude and unprofessional. They patch up their units just enough for you to move-in then everything starts falling apart. They make you pay rent for broken washers and dryers. You have to keep calling to request exterminations in your apartment.… See More
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Verified Resident 335825 2015 - 2017 Not Recommended
Reviewed 04/24/2017
This has been a horrible experience dealing with the terrible service you get from the rental office.. parking is terrible, front desk worker is rude, maintenance is terrible, staff has no answers for any question you ask... i have lived in a few complexes in prince… See More
Windsor Crossing Manager04/28/2017

Thank you for your feedback and I'm sorry that you're not happy at Windsor Crossing. What you describe here is not acceptable and your comments have been sent to upper management. If you would like to speak to someone at the corporate office we may be reached at 443-259-4900 or comments @ hrehllc . com. Thank you and again, my apologies. Stephanie Emburey, Director of Marketing, Humphrey Management

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Verified Resident 326929 2017 Recommended
Reviewed 03/31/2017
From the very beginning of the process of me renting from Windsor Crossing the office staff has been great. Some minor problems matenence problems but fixed rite away. I would recommend this property and I give them 5 stars.
Windsor Crossing Manager03/31/2017

Thank you very much for your positive review and recommendation! We are happy to have you at Windsor Crossing!

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Features & Amenities

Laundry

  • Laundry On-Site
  • Washer/Dryer Connections

Parking

  • Covered & Uncovered Bike Parking
  • Garage and Off Street Parking

General

  • Business Center
  • Clubhouse
  • Fitness Center
  • On-Site Maintenance
  • On-Site Management
  • Playground
  • Pool
  • Public Transportation

Floor Plans & Pricing

2 Bedrooms, 2 Bathrooms

  • Price

    $1,276 - $1,549

  • SQ. FT.

    1,016

  • Available
    Avail.

    N/A

  • Model

    Two Bedroom Two Bath

3 Bedrooms, 2 Bathrooms

  • Price

    $1,460 - $1,776

  • SQ. FT.

    1,217

  • Available
    Avail.

    N/A

  • Model

    Three Bedroom Two Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Windsor Crossing is within walking distance of the Metro and only 15 minutes from downtown Washington, DC. We offer beautiful, expansive two and three bedroom apartment homes, both providing two bathrooms. Close to area shopping, dining, and entertainment, Windsor Crossing offers modern apartment amenities and conveniences in a relaxing setting. We also provide our residents with recreational amenities for every lifestyle, such as our business center, community room, and fitness center.

Management Company: Humphrey Management

Office Hours Closed

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 05:00 PM
  • Saturday: 10:00 AM - 04:00 PM

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Windsor Crossing is a 1,016 - 1,217 sqft apartment in Suitland in zip code 20746. This community has a 2 - 3 bedroom, 2 bathroom, and is for rent for $1,276 - $1,776. Nearby cities include Suitland-Silver Hill, Camp Springs, District Heights, Temple Hills, and Forestville.

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Windsor Crossing

Provided by Property Management

Management Photos (1)

  • (Manager photo uploaded on 06/09/2016) Image of Windsor Crossing in Suitland, MD

Provided by Other Residents

Resident Photos (6)

  • (Resident photo uploaded on 03/27/2014) Image of Windsor Crossing in Suitland, MD
  • (Resident photo uploaded on 03/27/2014) Image of Windsor Crossing in Suitland, MD
  • (Resident photo uploaded on 03/27/2014) Image of Windsor Crossing in Suitland, MD
  • (Resident photo uploaded on 03/27/2014) Image of Windsor Crossing in Suitland, MD
  • (Resident photo uploaded on 03/27/2014) Image of Windsor Crossing in Suitland, MD
  • (Resident photo uploaded on 09/07/2016) Image of Windsor Crossing in Suitland, MD
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