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Belford Towers Manager

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Verified Resident 724005 • 2019 Not Recommended

Reviewed 12/07/2019

The area is ok but the office staff is horrible like I can't go in there and ask anything because I'm afraid they will just give me an attitude and give me a hard time like every time I gone to get a problem solved it's… See More

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Verified Resident 723172 • 2019 Recommended

Reviewed 12/04/2019

My experience at this community is outstanding the staff is great I never had an problem that could not be resolved There staff is the best they will make sure you are taken care of if you have any issues See More

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Verified Resident 714684 • 2017 - 2019 Not Recommended

Reviewed 11/06/2019

Residents always have to call several times for the same problem. The elevator and lobby are very thirsty all the time. The office employees are not nice and they change them almost every 6 months. I don't know why residents don't have a zumba trainer any… See More

Belford Towers Manager11/14/2019

Thank you for your feedback. We'd love to discuss the issues that you raised. Please contact our corporate office at 248.516.3245 so that we can assist you.

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Verified Resident 708609 • 2019 Not Recommended

Reviewed 10/21/2019

The maintenance and management team should have to respond to residents' service requests as soon as possible. It took me five days to get a response from the maintenance team for a simple maintenance request. Surprisingly, this is my first service request before I move in.… See More

Belford Towers Manager11/01/2019

Hello. We're sorry to hear about your experience. Please contact our corporate office at 248.516.3245 so that we can further assist you.

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Verified Resident 705481 • 2015 - 2019 Recommended

Reviewed 10/10/2019

The maintenance service provided by this company is hectic and unreliable. For many weeks, I reported to the office that my neighbor was cleaning his dog poop and was dumping this dirty and smelling water in my balcony. Nothing was done for very long. This service… See More

Belford Towers Manager11/01/2019

Thank you for your feedback. We apologize that we did not handle your complaint in a more timely manner and we hope that you're pleased with resolution. If you ever need any assistance, please don't hesitate to reach out to us.

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Verified Resident 701184 • 2009 - 2019 Not Recommended

Reviewed 09/30/2019

I have been living in this apartment complex (Belford towers) since March 2009 . I was loving it here till last 3 years that everything was just a mess from unqualified maintenance to the office staff's. They nest bed bugs in the building using the heating… See More

Belford Towers Manager10/13/2019

Hi. We're sorry to hear about your experience. Please contact our corporate office at 248.516.3245 so that we can assist you.

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Verified Resident 676703 • 1999 - 2019 Not Recommended

Reviewed 08/09/2019

Have lived here since 1970. Have seen the management of the property go from excellent to good to bad to better. Like the stock market. It goes up and down depending on management. At this point, it's bad. Was talking to a tenant who had moved… See More

Belford Towers Manager08/14/2019

Hi. We're sorry to hear about your experience. Please contact the corporate office at 248.516.3245 so that we can work to resolve the issues that mentioned. Thank you.

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Verified Resident 657917 • 2012 - 2019 Recommended

Reviewed 06/27/2019

I feel very safe and easy to shop around. I get all I want in a very short distance and public transportation is available in all directions. Parking spot is always available. In general, All is good for me. It's like a home.

Belford Towers Manager07/24/2019

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Verified Resident 655740 • 2019 Recommended

Reviewed 06/22/2019

Overall things are ok, my only concern is the roach problem, the cleanliness of common areas and the response time regarding issues. What else is there I can say. I most likely will not stay long. Sorry to say.

Belford Towers Manager07/24/2019

Hi. We're sorry to hear about your experience. We take pest control matters very seriously. Please contact the corporate office at 248.516.3245 so that we can assist you. Thank you.

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Resident • 2019 Not Recommended

Reviewed 06/04/2019

CRAIGSLIST SCAM. Readers be warned there is a man named SAMUEL DECKER. He has an add posted on Craigslist for a 2 BEDROOM APT on 10TH FLOOR IN BELFORD TOWERS. His apt (#1002) even though written documentation has the name MURANA SESAY. MANAGEMENT of these apts… See More

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Verified Resident 594465 • 1999 - 2019 Recommended

Reviewed 01/18/2019

There have been some good and some bad experiences. It is very expensive to live here, would like to see for the senior community more of a discount on our rent. Communication with the tenants in regards to changes or updates that the residents need to… See More

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Verified Resident 589057 • 2016 - 2019 Recommended

Reviewed 01/02/2019

The staff is wonderful. Its been a pleasure being a resident here at Belford Towers. Thank you to the staff especially Elise and AJ great people. I do appreciate every thing that you all do. Hope you all have a happy and blessed New Year. See More

Belford Towers Manager01/07/2019

Thank you for your review! Please let us know if you need any further assistance. We're here and happy to help.

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Verified Resident 578343 • 2016 - 2018 Not Recommended

Reviewed 12/03/2018

Lot of job to do. Lack of communication. No prompt reaction. Approximately jobs done. And that occur many times. Don't really care about residents complains. We have to call several times to have jobs done.

Belford Towers Manager12/08/2018

Hello. We're sorry to hear about your experience. Please contact our corporate office at 248.516.3245 so that we can further assist you. Thank you.

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Verified Resident 553220 • 1999 - 2018 Recommended

Reviewed 10/09/2018

I love the community and proud to be part.I called this place my home .Close to downtown silver spring, District of Columbia and shopping mall.Easy access to Bus, School, to work and security in place make me feel safe.

Belford Towers Manager10/30/2018

Thank you for the 4-star rating! We're happy that you're pleased with the amenities and convenience that Belford Towers offers.

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Verified Resident 549295 • 2012 - 2018 Recommended

Reviewed 10/01/2018

Safety and security is much better than ever. The property manager is is very active and cooperative. Beyond that ,people strands inside elevators at least once a week because of loss power or wear and tear of the mechanical component of it operates and a lot… See More

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Verified Resident 540293 • 2007 - 2018 Recommended

Reviewed 09/07/2018

When I start living in Belford tower, the rent was cheap but security and quality of service were poor. Now the quality of management, services, and community activities are highly improved and professionally changed. At the same time the rent is high.

Belford Towers Manager09/11/2018

Thank you for the 5-star rating!

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Verified Resident 537363 • 2017 - 2018 Recommended

Reviewed 09/04/2018

Due to my own experiences I have had a good time staying here I haven't had any issues with nobody.I come in and out to my own convince I like it there because its a cross road and easy commuting bothers no one.shopping stores are all… See More

Belford Towers Manager09/11/2018

Thank you for the 5-star rating! We're happy to hear that you're pleased with the convenience that Belford Towers offers. If you ever need any assistance, please contact us. We're here to help! Thanks!

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Verified Resident 525534 • 2008 - 2018 Recommended

Reviewed 08/10/2018

great community,easy access to the shopping center, buses and metro stations. I always feel very comfortable and save.Great management.Greats memories with my family and friends. will recommend this community to everyone.

Belford Towers Manager08/17/2018

Thank you for the 5-star rating! We're happy that you're pleased with the amenities and convenience that Belford Towers provides. We're glad to have you as a resident and we appreciate your feedback. Thank you!

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Verified Resident 524947 • 2016 - 2018 Recommended

Reviewed 08/08/2018

When I was moving in people told me the building was dirty. But big was my surprise when I find out the team is well organized and the building is always clean .Belford Towers is one of the best for me

Belford Towers Manager08/17/2018

Hello and thank you for the 4-star rating! We're happy that you're pleased with cleanliness of the building and the staff at Belford Towers. Thank you!

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Verified Resident 523930 • 2011 - 2018 Recommended

Reviewed 08/07/2018

I love were i lived its convinced every were to go. Metro acsse. I love my kids schools neer by. And the summing pool even now open late for that thankyou. One thing i went know about comminty room and thank you. Sport place See More

Belford Towers Manager08/17/2018

Thank you for the 5-star rating! We appreciate your feedback and we're happy that you're pleased with the amenities and convenience that Belford Towers offers. If you ever need any assistance, please don't hesitate to contact us. We're here to help! Thank you!

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Verified Resident 517149 • 2018 Recommended

Reviewed 07/23/2018

Great managemnt team and great professinals technivians. Everything has been removated till the pool, yoga room ,gymnastic room carpet. Its take time for them to get to you sometimes but when they do they will make sure you are satisfied. You just need to be polite… See More

Belford Towers Manager07/26/2018

Thank you for the 5-star rating! We're happy that you're pleased with the renovations and the service that the staff provides at Belford Towers. We truly appreciate your feedback! If you ever need any assistance, please don't hesitate to reach out to us. We're here and happy to help! Thank you.

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Resident • 2018 Not Recommended

Reviewed 07/10/2018

I regret Moving here If you like rude staff things constantly breaking in your apartment for no reason, hot water being cut off, not being able to use a community room you pay for, not being able to use a pool you pay for, the exercise… See More

Belford Towers Manager07/18/2018

We're sorry to hear about the issues you've experienced at Belford Towers. Please contact our regional management office at 248.516.3245 so that someone can assist in resolving your complaints. Thank you.

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Verified Resident 502482 • 2013 - 2018 Recommended

Reviewed 06/20/2018

Basic very good need to make front door repairs to building and maintenance grounds, better communicate from office to residents on building issues. Laundry room repairs and trash clean up out back, thank u

Belford Towers Manager06/25/2018

Hello and thank you for your 4-star review! We appreciate your positive comments and we will address the trash issue as well. Thank you!

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Verified Resident 502393 • 2016 - 2018 Recommended

Reviewed 06/20/2018

I moved belford October 1st 2016 and still am living. Am happy the apartment located in convienient area am happy about it. The gym is great, laundry great, maintenance great, parking slots great, me and my families are happy . See More

Belford Towers Manager06/25/2018

Hello and thank you for your 4-star review! We're happy to hear that you're pleased with your stay at Belford Towers. If you ever need any assistance, please contact us. We're here and happy to help. Thank you!

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Verified Resident 499966 • 2015 - 2018 Not Recommended

Reviewed 06/13/2018

I would like to see a better job of entering the building for those without fobs. I would also like to see security cameras on the floors for safety reasons and in the stairwells. I would also like for periodic walkthroughs to be done so that… See More

Belford Towers Manager06/25/2018

Hello. Thank you for your feedback. We will be sure to pass your suggestions to our regional team for additional consideration. If you'd like to discuss your feedback in greater detail, we'd love to hear from you. Give our corporate office a call at 248.516.3245 to provide us with more detail about your experience at Belford Towers. We look forward to hearing from you. Thank you!

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