On Monday the power went out in my apartment. I called the office in a panic and left a message. Not only did someone respond right away the property manager herself called me back. She told me that it was a power outage in the area and that they were working with Pepco to get the power back on. I really appreciated her calling me back, she even called back to make sure the power came back on.
Manager
2/4/2020
Heather Hill Apartments
Thank you for sharing the excellent service you received at Heather Hill during a power outage! This must have been an unsettling experience, and we are glad to know you felt better with our caring and attentive team checking in with you. Please keep our contact information handy and feel free to reach out at any time at 301-894-8524 or heatherhill@thedonaldsongroup.com. We are here to help you!