Review History for Verified Resident 680673

Henson Creek Apartments


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Resident 680673

Verified Resident ā€¢ 2018 - 2019

8/15/2019

WARNING, DO NOT RENT. The fact that a paying resident can't get a parking pass if they purchase a new car and gets paper tags is RIDICULOUS. $.50/ hr to park in a 24 hour towing enforced neighborhood is absurd as a paying resident. Even when you have company or if an elderly person has a caregiver, there is no way around loading at minimum $15 to the PANGO parking app to have them be allowed to park. The fact that the first 10 spaces are reserved makes it impossible for new residents to even park at their new home. The maintenance is so-so and when I moved in I had 10 work orders because there was never a walk thru like most established and professional properties. The staff can be ignorant and unprofessional at times. Dakita (Property Manager, although Nigel acts like that's his title) breaks state laws and will come into your home unannounced if you choose not to answer your door. The laundry rooms are filthy and the machines never work or fill up with water and end up stinking up the hallway. The rent is never what its suppose to be with all the hidden fees, i'm unsure but it seems like I was charged a service fee for maintenance. I would never advise anyone to move to this property. People speed thru the parking lots with the music blasting 24-7 and they do not so much as YIELD to the stop signs. The mailboxes are broken into or broken period very often and the mail man will not deliver your mail because of this (which is a good thing but an inconvenience). Dogs are kept off leash and there are large quantities of waste everywhere even on the concrete where I was living. I was there for almost 9 months and I had to get away QUICK! This is not a property to live in if you want a quality lifestyle. There was a shooting in the back of the neighborhood and apparently the Tow man was assaulted with a weapon. The only positive thing was that MY building did not have a pest issue although many others say they were a multiplying infestation.
    Manager

    8/21/2019

    Henson Creek Apartments
    Dear Resident, Thank you for your feedback. I would like to speak with you more regarding your experience here at Henson Creek. At your earliest convenience, please contact me directly at hensoncreekmgr@morganproperties.com. I look forward to speaking with you soon. Best Regards, Dakita Watson Property Manager
    1 Previous Review

    Previous Review

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    anonymous

    Resident ā€¢ 2018 - 2019

    8/15/2019

    The fact that a paying resident can't get a parking pass if they purchase a new car and gets paper tags is RIDICULOUS. $.50/ hr to park in a 24 hour towing enforced neighborhood is absurd as a paying resident. Even when you have company or if an elderly person has a caregiver, there is no way around loading at minimum $15 to the PANGO parking app to have them be allowed to park. The fact that the first 10 spaces are reserved makes it impossible for new residents to even park at their new home. The maintenance is so-so and when I moved in I had 10 work orders because there was never a walk thru like most established and professional properties. The staff can be ignorant and unprofessional at times. Dakita (Property Manager, although ----- acts like that's his title) breaks state laws and will come into your home unannounced if you choose not to answer your door. The laundry rooms are filthy and the machines never work or fill up with water and end up stinking up the hallway. The rent is never what its suppose to be with all the hidden fees, i'm unsure but it seems like I was charged a service fee for maintenance. I would never advise anyone to move to this property. People speed thru the parking lots with the music blasting 24-7 and they do not so much as YIELD to the stop signs. The mailboxes are broken into or broken period very often and the mail man will not deliver your mail because of this (which is a good thing but an inconvenience). Dogs are kept off leash and there is larch quantities of waste everywhere even on the concrete where I was living. I was there for almost 9 months and I had to get away QUICK! This is not a property to live in if you want a quality lifestyle. There was a shooting in the back of the neighborhood and apparently the Tow man was assaulted with a weapon. The only positive thing was that MY building did not have a pest issue although many others say they were a multiplying infestation.
      Manager

      3/19/2019

      Henson Creek Apartments
      Dear Resident, Thank you for your feedback. I understand how important it is to make sure repairs are made in a timely manner. I would love to speak with your regarding your concerns, please contact me directly at hensoncreekmgr@morganproperties.com. I look forward to speaking with you soon.Best Regards,Dakita WatsonProperty Manager

      Review 13 out of 243

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      Henson Creek Apartments

      March 2024

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