prospective • Visited 2013
Recently, my daughter and I submitted an application at Iverson Towers. It was a very dissatisfying experience. We were extremely displeased with the way business was conducted by the lady at the front desk. There were so many inconsistencies. We were misinformed numerous times. When my daughter initially contacted her, she was never told what the income requirement was. When I went to the office to submit her paperwork, that's when I was told that she didn't meet the income requirement. Then, I was informed that my daughter could still qualify if I applied as well as her guarantor -- seeming somewhat reluctant to inform me of this, which I thought was strange. I proceeded to submit my paperwork (application, etc.). Then, was later told while there that my daughter still had to meet at least 80% of the income requirement, even with my income meeting the income requirement alone. Then, my daughter was later told that I had to also meet an additional income requirement as the guarantor, which made the situation even more misleading and confusing. My daughter was so disappointed, & we both were disgusted by this treatment.