Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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Berkshires at Town Center
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Hi, We appreciate you voicing your frustrations and concerns. As new management coming into the building, it took some time to clean up the mess left behind. We have been working vigorously in implementing large-scale changes around the property from repairs, upgrades, renovations, customer service, work order turn around time etc. If you have any concerns or questions please feel free to reach out to us at [email protected] Thank You
Thank you for sharing your thoughts. While we are pleased to see the 4-star rating, our team is sorry for the experience that you had at the pool. We do understand your frustration and appreciate the feedback. Unfortunately, when items are left behind, our team members are not responsible for them and we hope you understand. Please stop by the office if you would like to discuss anything further!
Thank you for giving a stellar rating to Berkshires at Town Center! Our team is pleased to know that you are impressed by our welcoming team members and our convenient location. We appreciate your feedback about utilities, as well, and will discuss it internally. We are so happy to have you here!
Thank you for sharing your thoughts about Berkshires at Town Center! Our team is humbled to know that you are enjoying your resident experience and that our maintenance team has been efficient and prompt. We appreciate your comments! If you ever need anything, please stop by our office as we would love to help.
Thank you for the rave review of Berkshires at Town Center! Our team is pleased to read that you are enjoying our community due to our wonderful service. We take pride in maintaining resident satisfaction around here. If you would like to discuss anything further, please stop by our office.
Thank you for taking the time to leave a review of Berkshires at Town Center. While we are pleased to hear that you are having a satisfying stay overall, we are saddened that our maintenance of the community has not been 5-star quality. We invite you to stop by our office to share further feedback so we can improve your time here. Take care!
Thank you for the high rating of Berkshires at Town Center. Our team is ecstatic to read that you feel comfortable in our community because our goal is to uphold resident satisfaction. We plan to keep up the great work for many years to come!
Thank you for your high rating of Berkshires at Town Center! Our team is delighted to see that you are satisfied with our community. If you need anything, please don't hesitate to reach out to our office.
Thank you for giving Berkshires at Town Center a terrific review! We're overjoyed you're loving our ideal location and convenient payment process, and we're delighted Neta's approachable, helpful service was so instrumental in your decision to move here. We will keep up the good work to continue to make you feel at home at our community for a long time to come.
We're discouraged by your impression of our staff, as we strive to accommodate our residents' needs with the utmost integrity and respect. We apologize if we have not been more transparent when communicating our policies and requirements in the past, and we will work to more clearly state our fees while attentively addressing your requests in the future. So we may have a chance to amicably resolve any misunderstandings, we invite you to contact us at (410) 828-8300 or [email protected] We hope to provide you with a more worthwhile experience soon.
We're disappointed by your impression of our community, as it does not indicate the accommodating environment and transparent communications we strive to achieve. We sincerely apologize we could not do more to help place your vehicle, and we will continue to work to give our residents the peace of mind they deserve in the future. So we can clarify our moving policies and make you feel more comfortable in your home, we invite you to contact our manager at (410) 828-8300 or [email protected] We look forward to turning your experience around soon.
Dear Resident, thank you for your review! We strive to provide all of our residents with the best possible experience and would be happy to talk to you about your concerns. Please take a moment to visit our office so that we can discuss your concerns as well as possible solutions.
Thank you for complimenting our interior design and telling us about your experience. We strive to provide our residents the best in apartment living at a good value. We will work to more efficiently address your concerns in the future. So we can further discuss your needs and create a more accommodating environment, we invite you to contact our manager at (410) 828-8300 or [email protected] We hope to connect soon.
Dear Resident, thank you for your review! We're delighted to read that feel comfortable in our community and would appreciate the opportunity to make your stay with us even better. Please take a moment to visit our office so that we may discuss your remaining concern in more detail.
$1,830
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N/A
1 Bedroom
$2,007
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2 Bedrooms
$2,286
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2 Bedrooms
Welcome to Berkshires at Town Center apartments for rent located in Towson, Maryland. Here you will find the timeless elegance of an established community combined with the convenience of modern-day living. With easy access to the Baltimore Beltway, you're only minutes away from great shopping, fine dining, and entertainment. If you need a break from the hustle and bustle of a busy life, there are countless parks and historical sites just a short drive away. Come check out Berkshires at Town Center - you will be delighted at the possibilities!
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Berkshires at Town Center