Charlesgate Apartments

101 Kenilworth Park Drive, 2B, Towson, MD 21204
  • Open House Friday, December 6, 2019 to Sunday, December 8, 2019: $0 Application Fee, $350 Security Deposit! $35 off the monthly rent has been applied to sel...

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Charlesgate Apartments

101 Kenilworth Park Drive, 2B

Towson, MD 21204

 
 
 
 
 
 

ApartmentRatings Property Breakdown

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4.1National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
4
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.5
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
N/A
Work Order
Our team's performance in responding to service requests.
90%RECOMMENDED
THIS PROPERTY
VS
77%CITY AVERAGE

Ratings & Reviews

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Verified Resident 487097 2016 - 2018 Recommended
Reviewed 05/13/2018
It has been a pleasant experience living here so far. The staff puts forth great effort to do what is necessary. The community is located for ease of access to shopping, medical and transportation sources. Maintenance of the grounds is constant and looks good at all… Read full review
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Charlesgate Apartments Manager

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Verified Resident 714418 2019 Recommended
Reviewed 11/05/2019
A community for mostly 55 yrs & older in a well landscaped three level apartment complex. The complex is mostly quiet . Since it is close to 695 & 83, there is some noise. It is close to a shopping center.
Charlesgate Apartments Manager11/11/2019

Thanks for leaving a review! We are glad that you like the secluded location that is in close proximity to the Shops at Kenilworth. If you need anything, we can always be reached at 410-321-1600 or https://www.liveatcharlesgateapts.com/ Thanks again, Roxie B. Community Liaison

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Verified Resident 694681 2014 - 2019 Recommended
Reviewed 09/13/2019
I love it here. Thee apartments are very spacious. It is a very quiet and safe area. It is 55 and older which means 80% of people are over 55 and there are no kids. All the neighbors are so very nice and helpful if you… See More
Charlesgate Apartments Manager09/24/2019

We are so glad that you love living at Charlesgate, Towson's premiere all adult community! You kind words about the grounds and staff have been shared with upper management. We truly appreciate residents like you who notice all of the the hard work that goes into maintaining a beautiful property with excellent customer service. If you need anything, please reach out to us at 410-321-1600 or https://www.liveatcharlesgateapts.com/. Thanks again! Roxie B. Community Liaison

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Verified Resident 691779 2014 - 2019 Recommended
Reviewed 09/08/2019
We love living here.The area is close to major highways and streets for easy access. The leasing office is very responsive to our requests. The apartment is QUIET!!!! The grounds are exceptionally pretty and maintained. See More
Charlesgate Apartments Manager09/24/2019

Thank you for the 5 star review and online referral to your peers. We are so pleased that you like the staff onsite and appreciate the secluded, yet convenient location. If you need anything, please reach out to us at 410-321-1600 or https://www.liveatcharlesgateapts.com/ Sincerely, Roxie B. Community Liaison

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Verified Resident 681185 2019 Recommended
Reviewed 08/15/2019
This is a great 55+ community. Very clean, secure, and a well kept apartment complex. Everything is very clean, up-to-date, and the apartments are spacious. Excellent staff and complex amenities make it just that much better. I feel very fortunate to live here. See More
Charlesgate Apartments Manager08/23/2019

Thank you so much for taking the time to leave this wonderful review of Towson's premier 55+ community, Charlesgate! We strive to provide the best customer service that the industry has to offer and we are please to see we've achieved this goal. Please let us know if you need anything by reaching out to 410-321-1600 or http://liveatcharlesgate.com/ Thanks again, Roxie B. Community Liaison

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Verified Resident 676144 2000 - 2019 Recommended
Reviewed 08/08/2019
Generally good. Quality of people living here is generally first-rate. Responsiveness of Maintenance is usually prompt. Snow removal is done quickly. Biggest complaints are the interruptions in water service and the allowance of dogs in the complex. Dogs were not allowed when I first moved here.… See More
Charlesgate Apartments Manager08/09/2019

Thank you for you long term residency at Charlesgate. We are glad that you appreciate the staff onsite and apologize for the water shut offs. We do our very best to limit the amount of time needed to make repairs involving water shut offs. We appreciate your patience and all of your suggestions for improvements. Please let us know if you need anything else by reaching out to 410-321-1600. Thanks again, Roxie B. Community Liaison

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Verified Resident 675605 2001 - 2019 Recommended
Reviewed 08/07/2019
My apartment is starting to appear run down. Painting is needed. Carpet needs replacement. Bathroom fixtures are rusting. Good number of water shut offs are being experienced. Crime situations have occurred in the past few months, which is concerning. Roof top exhaust units are noisy.
Charlesgate Apartments Manager08/09/2019

Thank you for taking the time to review Charlesgate. We appreciate your long term residency. Unfortunately, the water has to be shut off in order to make necessary repairs. We try to keep the repair time and inconvenience to a minimum and truly appreciate your patience. Please give us a call at 410-321-1600 to schedule a refresh of your apartment! We want you to be 100% satisfied with your home. Sincerely, Roxie B. Community Liaison

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Verified Resident 662655 2019 Recommended
Reviewed 07/09/2019
Responses to any maintenance issues were fast. Would like to have known the buzzer to open the main door for guest needed a landline. My internet and tv services are more expensive because of the need for an added landline. The pool hours are too short… See More
Charlesgate Apartments Manager07/15/2019

Thanks for taking time to review Charlesgate. We appreciate the 5 star rating in all the categories (except overall). All of your suggestions have been shared with upper management. We appreciate residents like you that care about their community enough to make recommendations online. As always, if you need anything, please reach out to us at 410-321-1600 or https://www.liveatcharlesgateapts.com/ Sincerely, Roxie B. Community Liaison

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Verified Resident 652630 2019 Recommended
Reviewed 06/14/2019
Awesome the Staff was Great! No hassle very professional Also I am devoted to being a very good tenant r I have the pleasure of meeting Great Neighborhoods. I come to learn that I have Great neighbors and a Awesome Community.
Charlesgate Apartments Manager06/19/2019

Thank you for the excellent review of our Charlesgate Community! We take great pride in knowing that you enjoy your apartment and community. Our goal as management is to provide a quality, comfortable living experience for each of our residents and we are happy to hear that we have met that goal. If you should ever need anything, please contact us at (410) 321-1600 or https://www.liveatcharlesgateapts.com/. Thanks again, Molly C. Community Liaison

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Verified Resident 648009 2012 - 2019 Recommended
Reviewed 06/03/2019
i love it! quiet, secluded, well maintained, most of my neighbors are friendly. I feel very at home here i walk the entire community twice daily Noticed two serious issues, they were reported & resolved Overall my experience here has been wonderful See More
Charlesgate Apartments Manager06/13/2019

Thank you so much for the great review and taking time to share it online. Your fellow residents agree with you that the secluded location in close proximity to 695 and 83 are absolutely ideal in Towson! Please let us know how to make this a 5 star review by reaching out to 410-321-1600 or https://www.liveatcharlesgateapts.com/ Sincerely, Roxie B. Community Liaison

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Verified Resident 606218 2019 Recommended
Reviewed 02/20/2019
Great over 55 community. Very quiet. Clean and safe. Low traffic volume. Easy access to 695 and 83 for work, shopping, school, restaurants, gyms, churches, etc. Convenient trash service. Relaxing pool area. See More
Charlesgate Apartments Manager02/22/2019

Thank you for the 5 star review of Charlesgate Apartments and the online referral to your peers.Your neighbors agree with you that Charlesgate has beautiful location that is quiet yet convenient. Please reach out to 410-321-1600 or https://www.liveatcharlesgateapts.com/ if you need anything. We appreciate your residency and hope you stay with us for years to come! Thanks again, Roxie B. Community Liaison

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Verified Resident 601498 2011 - 2019 Recommended
Reviewed 02/06/2019
Very friendly and safe community to live in. Excellent management and maintenance staff. I have been a-resident for almost eight years and have been very pleased with everything about Charlesgate. Lovely grounds also
Charlesgate Apartments Manager02/07/2019

We love 5 star reviews and our residents at Charlesgate! I'm glad to see that you are very happy with your home as well as the onsite staff. It is a pleasure to know that we have done a great job and that you have wanted to stay for a long time. Please let us know if you need anything by reaching out to 410-321-1600 or https://www.liveatcharlesgateapts.com/ Thanks for the kind words, Roxie B. Community Liaison

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Verified Resident 588637 2016 - 2018 Recommended
Reviewed 12/31/2018
This is the first apartment I have lived in since I was in my 20s. I am satisfied with my apartment in general. The people in the community are pleasant, but not very outgoing. I am lucky to have an old friend living in my building… See More
Charlesgate Apartments Manager01/07/2019

Thank you so much for taking the time to review Charlesgate Apartments. I'm glad to hear that you are pleased with your apartment overall. Please call the leasing center at 410-321-1600 to find out about any potential resident events coming up in the future. They are usually run out of the Ivy Hall leasing center, the communities try to have social events as often as the space available can provide. We appreciate your residency and hope that you stay for years to come! Thanks again, Roxie B. Community Liaison

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Verified Resident 588659 2015 - 2018 Recommended
Reviewed 12/31/2018
A lovely community that is well maintained and very conveniently located for people over the age of 55. Although located near #695 and #83 and N. Charles Street it is a quiet place both externally and, because of good construction, on the inside. The neighbors are… See More
Charlesgate Apartments Manager01/07/2019

Thank you so much for the 4 star review of Charlesgate and the online referral to your peers! You have exceptionally enhanced the abundant amenities that Charlesgate has to offer. As always, please let us know if you need anything by reaching out to 410-321-1600 or https://www.liveatcharlesgateapts.com/. We appreciate your residency. Sincerely, Roxie B. Community Liaison

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Verified Resident 569465 2018 Recommended
Reviewed 11/10/2018
We love our apartment - it is very spacious and full of light. The office staff is friendly and extremely responsive, and maintenance keeps the grounds immaculate. Anly service issues are quickly addressed. The location is ideal, and we recommend this community to our friends. See More
Charlesgate Apartments Manager11/13/2018

I'm so happy to hear the you love the spacious floorplans and excellent office staff at Charlesgate Apartments. The apartments are conveniently located right by major highways, shopping and recreation yet the community is secluded; I'm glad to see that you appreciate that as well. Thank you for the online referral to your peers. Do not hesitate to reach out if you need any service in the future to 410-321-1600 or https://www.liveatcharlesgateapts.com/. We appreciate your residency and hope that you stay with us for years to come! Thanks again, Roxie B. Community Liaison

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Prospective Resident Visited 2018 Not Recommended
Reviewed 10/24/2018
The only reason they get 2 stars in for the quietness and spaciousness. Now for everything else. The management couldnt care less obviously. It is supposed to be for 55 plus, yet they make you go to a completely different complex to speak with leasing office,… See More
Charlesgate Apartments Manager10/29/2018

I'm sorry to hear that you are unsatisfied with our apartment community. Most residents agree that this active adult community for people over 55+ is ideal. It is a secluded community with many convenient amenities like a washer/dryer in every home, a private swimming pool, it also close to shopping, 83, 695 and recreation..You can place an emergency service request 24 hours a day. The bathrooms in the leasing center are for employee use only and unfortunately they were following company policy. Once again, I'm sorry that you have had a poor experience and if there is anything I can do to change your mind about our community, please give me a call at 410-683-7000. Thank you, Roxie B. Community Liaison

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Verified Resident 538299 2018 Recommended
Reviewed 09/05/2018
Very clean and fresh, updated beautifully. Neighbors very nice and friendly and helpful. Pick up of trash at my door is helpful. Love the green space, gas range, washer and dryer inside aparttment. The community is private, and I like the layout. See More
Charlesgate Apartments Manager09/06/2018

Hello, Thank you so much for your kind words about Charlesgate Apartments. I'm sorry to hear that you are having issues with noise and safety. While we cannot guarantee safety for any residents, we do think that the controlled access entry doors on every building add a high value to our community overall. I'm glad that you love our updated appliances and beautiful landscaping. Thank you again for your excellent review and I hope you stay with us for years to come. If I can assist you any further, please do not hesitate to call me at 410-683-7000. Thank you, Roxie B. Community Liaison

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Verified Resident 496242 2008 - 2018 Recommended
Reviewed 06/05/2018
My building has been a very stable residence for most of the tenants. Except for the one bedroom unit, the tenants appear to be satisfied with this residence. All tenants are employed except for myself and a new tenant above me.
Charlesgate Apartments Manager07/03/2018

Thank you for taking the time to write a review of Charlesgate Apartments and for recommending us to your peers here online. We are happy to hear that you enjoy your apartment and the other residents in your building. We understand and appreciate that not all residents will stay with us for many years, even though we strive to earn long term residents. We appreciate your residency and look forward to servicing your housing needs for years to come. Thanks again for the great review. Sincerely, John H. Community Liaison

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Verified Resident 487097 2016 - 2018 Recommended
Reviewed 05/13/2018
It has been a pleasant experience living here so far. The staff puts forth great effort to do what is necessary. The community is located for ease of access to shopping, medical and transportation sources. Maintenance of the grounds is constant and looks good at all… See More
Charlesgate Apartments Manager05/23/2018

Thank you for the review of Charlesgate Apartments. We know there are many places to call home in the Towson area of Baltimore County and appreciate you choosing Charlesgate. Your kind words will be passed on to the on-site staff. We value your residency and are happy that we are living up to your standards. Please let us know if there is anything we can do to make your stay with us more comfortable. Sincerely, John H. Community Liaison

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Verified Resident 485109 2017 - 2018 Recommended
Reviewed 05/08/2018
Nice units. Nice grounds. Pleasant neighbors. Issues are usually resolved promptly if the solution is local. Sometimes issues with the corporate level are not as easily handled. For example, some of our sisters received court appearance notices because the rent processing system made an error. No… See More
Charlesgate Apartments Manager05/23/2018

Thanks for taking the time to write a review of our community and for recommending us to your peers. We are happy to hear that overall you have enjoyed your stay with us, but are concerned by some of the comments you raised in your review and can assure you that this is not typical. We apologize for any embarrassment that a system error created and for the follow up. We hope that this occurrence does not tarnish our reputation in your eyes. If there is anything more we can do to help you resolve this, please contact our Leasing Center at 410-321-1600. Sincerely, John H. Community Liaison

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Verified Resident 484454 1999 - 2019 Recommended
Reviewed 05/07/2018
my experience 0ver the years has been mostly good. some workers have been better than others. right now the office staff seem to care about the comfort of the renters. i live in a building of very caring people. they all came to my husband's wake.… See More
Charlesgate Apartments Manager05/23/2018

Thank you for taking the time to write a review of our community. We value your residency of 20+ years and look forward to many more years of living with us. I am sorry to see that you feel that our standards have declined in the past 5 years and would invite you to contact me directly at 410-683-7000 or via email at [email protected] We know there is always room for improvement and would appreciate the opportunity to discuss these with you. Thank you again for the recommendation to your peers online. Regards, John H. Community Liaison

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Bribran1 • Resident 2018 Not Recommended
Reviewed 01/30/2018
I have been without HOT WATER for four days with no definitive resolution. Numerous calls to the " emergency maintenance" staff as well as rental office. Its inexcusable and unacceptable. Calling housing office to file formal complaint. I'm paying 1460.00 to boil hot water on the… See More
Charlesgate Apartments Manager02/09/2018

Thank you for taking the time to post a review of our community. I am sorry to hear about this situation and am very familiar with it. This was an unavoidable situation that happens to apartment communities and even home owners. We pride ourselves on providing great customer service and a comfortable homes for our residents. I can assure you we handled the situation as fast as we could to restore the boiler that was down. If you would like to contact me directly to discuss this situation in further details, you may reach me at 410-683-7000 or via email at [email protected] Sincerely, John H. Community Liaison

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Verified Resident 344166 1999 - 2019 Recommended
Reviewed 05/15/2017
I have been in this apartment since 10/1990 w/c should speak for itself. Maintenance and service has been as a rule outstanding. I have been lucky to have very nice neighborsSafety features have been improved since I initially resided here. I would recommend it to my… See More
Charlesgate Apartments Manager07/10/2017

Thank you for your residency with us over the past 26 years! We appreciate you as a long term resident and are so pleased to hear that you have enjoyed calling Charlesgate your home over the past 2 decades. We look forward to continuing to provide you with quality service and a clean and comfortable living environment for many years to come! Alexis J Community Liaison

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Verified Resident 328534 2010 - 2017 Recommended
Reviewed 04/04/2017
It has been nice.The staff is always there to help, and easy to talk to to and explain my concerns to. The parking can be an issue at times,and find it difficult to park close to the building you live in. It would be nice to… See More
Charlesgate Apartments Manager04/12/2017

Thank you for your positive rating and for being a member of our community! We strive to provide our current and future residents with great customer service, and a clean, well-maintained environment. If there is anything that we can do to maintain your comfort of living, please contact our Leasing Professionals at our Leasing Center 410.321.1600 or email me directly at [email protected] Sincerely, Nikki S. Community Liaison

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Verified Resident 326197 2017 - 2018 Not Recommended
Reviewed 03/29/2017
I was told during the initial lease signing that I would receive a reduction in rent upon attaining the age of 62 however management reneged on that offer by implying I misunderstood. Every instance in which i called for a repair it took three visits or… See More
Charlesgate Apartments Manager04/12/2017

Thank you for calling our community your home and for recommending our apartments publicly. As a reputable management company throughout the Baltimore area, we strive to achieve a high level of customer satisfaction. I am happy to see that we achieved our goals for you. I will pass on your kind words to the staff on-site. Thank you again for your review and we look forward to providing great customer service and an environment for you and your family to call home. If there comes a time when our professional onsite Leasing staff is not able to assist you, I would invite you to contact me directly at 410.321.1600 or via email at [email protected] Sincerely, Nikki S. Community Liaison

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Verified Resident 306906 2013 - 2017 Recommended
Reviewed 02/01/2017
Charlesgate is a great place to live. It is a clean and well managed property. The staff is very helpful. Love the convenience to all the local areas . It is a safe area. Residents are very friendly and happy to assist you when needed. See More
Charlesgate Apartments Manager03/27/2017

Thank you for providing your wonderful feedback about our community and staff. We are so pleased to hear that you enjoy your home and all that Charlesgate has to offer! Alexis J Community Liaison

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Features & Amenities

Laundry

  • In-Unit Washer and Dryer

Parking

  • Off Street Parking Available

General

  • 1, 2 and 3 Bedroom Apartment Homes
  • 55 and Older Community
  • Age of 18 and Up May Apply
  • Air Conditioner
  • Balcony or Patio
  • Built-in Microwaves
  • DishWasher
  • Disposal
  • Eat-in Kitchen
  • Gas Range
  • Gated Access
  • Landscaped Courtyards
  • Large Closets
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Pool
  • Premium Wall to Wall Carpet
  • Refrigerator

Pets

  • Cats Allowed
    Fee: $250
    Rent: $25
    Pet Limit: 2
  • Dogs Allowed
    Fee: $300
    Rent: $25
    Pet Limit: 1
    Comments: Restricted Breeds: Pit Bull, Staffordshire Terrier, American Bulldog, Rottweiler, Mastiff, Great Dane, Doberman Pincher, Irish, Wolf Hound, German Shepherd.

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Open House Friday, December 6, 2019 to Sunday, December 8, 2019: $0 Application Fee, $350 Security Deposit! $35 off the monthly rent has been applied to select homes. Must apply and move in between 11/28/2019 and 12/26/2019! Pay only $100 rent at move in on any home when you apply between 11/28/2019 and 12/26/2019 and move in by 2/27/2020. Restrictions apply. See Agent for details.

1 Bedrooms, 1 Bathroom

  • Price

    $1,419 - $1,454

  • SQ. FT.

    995

  • Available
    Avail.

    2 Units

  • Model

    1 Bedroom 1 Bath

2 Bedrooms, 2 Bathrooms

  • Price

    $1,513 - $1,647

  • SQ. FT.

    1,244

  • Available
    Avail.

    6 Units

  • Model

    2 Bedrooms 2 Bath

3 Bedrooms, 2 Bathrooms

  • Price

    $1,860

  • SQ. FT.

    1,448

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms 2 Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Welcome to Charlesgate Apartments. The difference that is Charlesgate is not revealed all at once. You take it in gradually when you enter off Bellona Avenue and see the handsome brick facades with tall entrance archways. The inner courtyard, inviting pool and broad expanse of green add to the enjoyment of living in your extraordinary one, two or three bedroom apartment home. The location, while serene and secluded, is only minutes away from downtown Towson and major thoroughfares. Charlesgate offers the maintenance free lifestyle you deserve.

Management Company: Apartment Services Inc

Office Hours Closed

  • Sunday: Closed
  • Monday - Saturday: 10:00 AM - 06:00 PM

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Similar Properties

Charlesgate Apartments is a 995 - 1,448 sqft apartment in Towson in zip code 21204. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,419 - $1,860. Nearby cities include Townson, Lutherville, Lutherville Timonium, Parkville, and Timonium. 21285, 21286, 21252, 21286, and 21093 are nearby zip codes.

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Charlesgate Apartments

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