Colony at Towson

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Colony at Towson

1 Bonrock Court, Towson, MD 21204
(226 Reviews)
$1,394 - $2,151/mo

Move-In Specials (2)

Pay No Rent Until January, Wa...

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Reviews

(226)

2.6 rating

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226 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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October22

Resident 2019 - 2021

8/28/2021

Do NOT live here. We have had issues since day one with maintenance and bugs and the office does NOT care to take action. They are rude and inconsiderate. I’ve been living in mold for 7 months with no care WITH a heart condition. Not to mention, I have been trying to get in contact with the property manager for the last month and she still will not return my calls. We have a whole bathroom that can’t even be used because our maintenance requests are not being honored. We are frustrated and sick of living in this disgusting place. The floor boards are cracked and splitting through the carpet. In addition, we can hardly vacuum because the carpet is so cheap that our brand new Shark vacuum pulls up pieces of the carpet causing there to be holes. No one around the complex picks up the feces of their own dogs so their are piles of dog poop all around the property. The company does NOT care about its tenants.

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    anonymous

    Resident 2020 - 2021

    7/30/2021

    Maintenance is very lazy and unprofessional and the exterminator cancels all the time to fix on houses. The neighborhood has gotten worse with crime and the management does not even care. Do not and I repeat, DO NOT LIVE HERE. Once my lease is up, I will be out of here!

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      anonymous

      Resident 2019 - 2020

      10/11/2020

      DO NOT LEASE HERE. DO NOT MAKE THE MISTAKE OF RENTING HERE. Several reasons below: Slow service (multiple service requests that have taken weeks to complete) First it was Morgan Properties management, which I thought it was bad but everything can worst. Now the Donaldson-group management exceeded my worst expectations!!! Littering, New fragile or old broken weather sealing around apartment door or windows Loose, creaky flooring throughout apartment. Mold in showers Pests throughout apartment - spider crickets - spiders - Mice *******Serious Mice problem!!!******** mouse holes in the living room between carpet and wall, behind the kitchen. stove tops don't work, fridge is falling apart and if i request maintenance they don't do anything so i have up on requesting them it, sewers smell terrible water smell and taste horrible even to brush. They have reserved parking spot and people can pay extra to have that spot. However, after awhile the paint and numbers wear away and in the dark you can barely see what spots are reserved. If you do not reserve spot you probably don't park your car near your house/apartment, There is no hopes for this place that's why every day I see people moving out, I… See More>
        Manager

        10/15/2020

        Colony at Towson
        We are disheartened to read your review and the disappointment you expressed in our community. Our team endeavors to be helpful and responsive to residents' needs. Rest assured, your words are not lost on us as we wish to improve your concerns about service, parking, and pest control. Please feel free to email us at customerservice@thedonaldsongroup.com to discuss this further or report any other areas that may need our attention. We are always listening to our residents.
        Review Author Icon

        anonymous

        Resident 2020

        5/19/2020

        DO NOT LEASE HERE. DO NOT MAKE THE MISTAKE OF RENTING HERE. Several reasons below: Slow service (multiple service requests that have taken weeks to complete) First it was Morgan Properties management, which I thought it was bad but everything can worst. Now the Donaldson-group management exceeded my worst expectations!!! Littering (beer cans, glass bottles, chicken bones, throughout all the condo) New fragile or old broken weather sealing around apartment door or windows Loose, creaky flooring throughout apartment and Floor tacking with exposed nail, harzardous when barefoot that has caused minor personal injury on multiple occasions Sagging, deteriorating paint and water leak on bathroom cieling. Mold in showers Pests throughout apartment - spider crickets - spiders - Mice *******Serious Mice problem!!!******** mouse holes in the living room between carpet and wall, in the kitchen behind dish washer and stove, inside cabinets and in the furnace, and inside bath cabinets. One day, it was impossible to stay home because it smelled chemicals towards all apartment. After mantainance request I discovered that they paint stuffs on the below apartment and chemicals smell passed through the ventilation system. They asked me to stay away from my apartment for few hours, without notice me… See More>
          Manager

          6/9/2020

          Colony at Towson
          Thank you for sharing your frank assessment with us, and we are sorry if we did not achieve the seamless management transition we aspire to provide for our residents. We are working to raise the bar in our community, and your feedback helps us identify areas for improvement. We take your comfort and satisfaction seriously, and we would appreciate an opportunity to discuss your many concerns with you in greater detail. When you have time, please contact us at customerservice@thedonaldsongroup.com. We look forward to a productive conversation.
          Review Author Icon

          anonymous

          Resident 2020

          3/23/2020

          Staff doesn't know anything. Have a mice infestation that's effecting my newborn and they haven't done anything for weeks. They weren't even responding to me until I said something about money. Garage is falling, mailbox is broken and they won't fix it cause "it's not their problem".

            Manager

            6/9/2020

            Colony at Towson
            Thank you for your feedback. The comfort and satisfaction of you and your newborn are our priority, so we are surprised by what you have shared. Rest assured that we care deeply about our residents and their well-being, so your words are not lost on us. Our staff would like to speak with you and address these concerns at the earliest, so please email us at Colony@thedonaldsongroup.com to discuss this further. We look forward to restoring your confidence in us and making things right!
            Review Author Icon

            Resident 685177

            Verified Resident 2017 - 2019

            8/25/2019

            I love that everything is close by. Great shopping stores. Walkable if you like. Great area to take a walk and see The neighborhood. The community is very diverse and looks out for one another. Great community.

              Manager

              9/6/2019

              Colony at Towson
              Thank you so much for the 5 STAR review!!!
              Review Author Icon

              Resident 684125

              Verified Resident 2018 - 2019

              8/21/2019

              Terrible Property manager rude and nasty Nothing ever is fixed I would never recommend anyone to live in this community it's not wrth the money and they lie to you about the property and you are over priced

                Manager

                8/23/2019

                Colony at Towson
                We are so sorry that you have no had a good experience with The Colony. If you would like to set up a meeting to talk about any issues please contact us directly at the office.
                Review Author Icon

                EHondrog

                Resident 2018 - 2019

                8/21/2019

                Mice! The day my daughter moved into her apartment she found a dead mice under the top part of the stove. In addition, this area was completely covered in mouse droppings. This was noted on her move-in sheet (dated 7/26) She also went to the office and asked when someone would come to remove it. On August 6 I accompanied her to the office and the mouse and the droppings were removed that day. We were told the exterminator only comes out on Tuesdays so we would have to wait til the next Tuesday because nobody at the office entered the request in for the exterminator. Nobody came on this Tuesday (which is the third Tuesday since she moved in). We were told that the office staff entered the wrong apt number. Yesterday was the fourth Tuesday and nobody came again. In the meantime the girls living in this apt have seen mice in the third floor bedrooms, under the kitchen sink area, and coming out of the stove. In addition, they find mice droppings on the counters in the kitchen and on the floors in various rooms. There was also a dead mice under the front door. I paid… See More>
                  Manager

                  8/23/2019

                  Colony at Towson
                  Thank you Ellen for taking the time to give a review. After meeting with your daughter inside her home yesterday we were able to confirm that the exterminator has been to her home this week. She was very happy with the next steps we will be taking to take care of her concerns inside her home.
                  Review Author Icon

                  Resident 683073

                  Verified Resident 2018 - 2019

                  8/20/2019

                  Pros: Convenient location to nightlife, grocery stores etc. & decent amenities. Cons: Staff in leasing office more often than not ignore your presence when you come in and it's hard to reach someone on the phone. Maintenance will often not leave a note that they've been inside your apartment & leave jobs half done for a long time. There are outdated rules in place. For example, guest parking can only be purchased when the leasing office is open. So if you have friends or family coming over unexpectedly I hope they are physically able to walk up the hill from the street parking on Kenilworth Dr. to your place or risk their car getting towed. They don't offer even 1 free guest pool pass to residents. You must also buy passes the day of when the office is open. I feel like this apartment does not work well with the life balance of those who work or accommodate anyone who has an once of spontaneity in their life. The gym always has at least 1 thing broken; exercise equipment, ripped benches, broken water fountain among other upkeep & cleaning issues. Bottom line, YOU make the most of your apartment &… See More>
                    Manager

                    8/23/2019

                    Colony at Towson
                    We are so sorry you have not had a good experience while living at The Colony. We hope to be able to change your mind in the future.
                    Review Author Icon

                    Resident 682551

                    Verified Resident 2017 - 2019

                    8/19/2019

                    The management is horrendous, it ruined the whole experience. We were harassed for 2 years and I wish I never renewed my lease for the second year. Constant court papers over "overdue fees" that were just a computer error. They would take weeks to fix anything but seconds to leave papers on our door and email us that they were threatening eviction.

                      Manager

                      8/23/2019

                      Colony at Towson
                      We are sorry that you didn't have a good experience while living at The Colony.
                      Review Author Icon

                      Resident 681930

                      Verified Resident 2019

                      8/17/2019

                      It was awful. Roaches everywhere no matter how clean you kept it. The complex didn't care about answering any questions about why they messed up your bill. They outright ignored people. They were never in the office and you would constantly be sent on an automated loop trying to get ahold of them during normal business hours. Their business hours are crap anyway if you work. The walls are thin. Neighbors leave trash and dog poop everywhere and the complex does nothing to pick it up. They charge you for every little thing any normal apartment community would have included in rent. They charge you and exorbitant amount for water, there is no possible way you used that much. Good luck if you ever need a maintenance request. It will take months to get done unless it's an emergency request. You pay for parking yet there are many cars that come regularly taking up parking spots without any parking pass. 10/10 would never use again.

                        Manager

                        11/16/2019

                        Colony at Towson
                        We are so sorry that you did not like the community when you came for a tour. We hope in the future you give us another chance to change your mind!
                        Review Author Icon

                        Resident 681890

                        Verified Resident 2019

                        8/17/2019

                        Fine so far. I like the dog park. However, I have noticed bugs in the homes and that's not okay. Also, the toilets are way too low to the ground and there are outlets that do not work. I think the homes need to be checked more move in. My closet doors also come off of the tracks. I wish these issues would be addressed

                          Manager

                          8/23/2019

                          Colony at Towson
                          Thank you for the 5 STAR review!
                          Review Author Icon

                          Resident 680879

                          Verified Resident 2018 - 2019

                          8/15/2019

                          We honestly could not wait to move out of this apartment. So much went wrong during the year that we stayed at the Colony and we would not recommend it to anyone. With a low price point, my roommate and I knew we would not be living in a perfect place. We didn't mind the outdated kitchen or the old look to the place. However, we did expect the place to at least be clean, but it was not. In fact, the mold in our apartment was so bad that our shoes, hats, and anything that had the slightest bit of moisture were completely covered in mold within a month. The apartment itself had a gross smell, but with Towson being a college town, we didn't expect perfection. However, the mold was simply not acceptable. We were not a fan of the parking either. There were countless nights that we couldn't find a parking space close to our apartment and thus had to park and walk across the entire apartment complex. Not only was this annoying, but it made us feel unsafe. Sure, we could have purchased reserve parking spots, but as college students we don't have it in our budget… See More>
                            Manager

                            8/23/2019

                            Colony at Towson
                            We are sorry that you did not have a good experience while living at The Colony. We wish you the best of luck in your new home.
                            Review Author Icon

                            Resident 680878

                            Verified Resident 2019

                            8/15/2019

                            let me put this the nicest way as I could. They butter you in to renting but as soon you in, you have no value to them anyway. NOTHING IS GETTING DONE. It been two weeks since I move in I required for maintenance I still have not seem them. I do not understand why they keep having promo for new renter rather then trying to keep up with tenants that are here. leaving after the end of this lease.

                              Manager

                              8/23/2019

                              Colony at Towson
                              Thank you for giving us a review. We are so sorry for the delay we have had with work order request, we are in the middle of the busy leasing season. We hope to have your issues resolved very soon.
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                              Resident 680312

                              Verified Resident 2017 - 2019

                              8/14/2019

                              Too much mice no maintenance to fix any thing two week dry wen up no person to fix isn't thing I really sick off this place I cannot waited to leave water in the bathroom always coming down in the living room

                                Manager

                                8/16/2019

                                Colony at Towson
                                We are so sorry that you are having a bad experience at The Colony. We have a contracted exterminator who can take care of any issue you might have. Have you contacted the office to utilize this service? Please reach out to us at colonyleasing@morganproperties.com
                                Review Author Icon

                                Resident 679938

                                Verified Resident 2018 - 2019

                                8/14/2019

                                Not a terrible place to live, despite a few things. My neighbors are extremely loud and the walls are extremely thin. My apartment has had a history of pests. The rent and fees are unbelievablely high. My biggest complaint is that it is incredibly difficult to get in touch with the staff through the customer service line. The menu for the customer service line needs to be improved.

                                  Manager

                                  8/16/2019

                                  Colony at Towson
                                  Thank you for taking the time to give us a review. We are sorry you have a hard time reaching out to the staff. We are in our busiest part of leasing of season. If you need the office please email us at colonyleasing@morganproperties.com
                                  Review Author Icon

                                  Resident 679578

                                  Verified Resident 2019

                                  8/14/2019

                                  The staff was very polite and made efforts at making my transition a smooth one and without, incident.. The unit is spacious and accommodating. .The environment is quit and peaceful. Although I have not had an occasion to be provided maintenance assistance, I am confident that such services would be provided in a professional way.

                                    Manager

                                    8/23/2019

                                    Colony at Towson
                                    Thank you so much for the 5 STAR review!
                                    Review Author Icon

                                    Resident 679577

                                    Verified Resident 2018 - 2019

                                    8/14/2019

                                    I've not been satisfied at all. I paid the same for a one bedroom apartment as someone else who has two bedrooms apartment in the same building complex. Also had issues with rats, mold, water leakage. through out the 18 months that I have lived here, there have been construction work that took place at my apartment for few weeks at least 3 time during that 18 months.

                                      Manager

                                      8/16/2019

                                      Colony at Towson
                                      We are so sorry that you have issues in your home. We would like to address them as soon as possible. Please reach out to us at colonyleasing@morganproperties.com so we can see how we can help.
                                      Review Author Icon

                                      Resident 679575

                                      Verified Resident 2017 - 2019

                                      8/14/2019

                                      Apartment has been fine overall. Only had one case of a mouse but was able to plug the holes and didn't see one since. Community cleaned up the outside too so stop rats which was nice. Pool was in good shape but management office was abysmal. If you were lucky enough to get through on the phone you were told people weren't in the office when they were and most times no one even answered. Don't even bother sending an email. Only place I know that doesn't check emails regularly.

                                        Manager

                                        8/23/2019

                                        Colony at Towson
                                        Thank you for taking the time to provide us with a review. We are sorry its been hard to reach the team during the busy leasing season. We are almost out of the season and are working hard to have better communication.
                                        Review Author Icon

                                        Resident 679574

                                        Verified Resident 2019

                                        8/14/2019

                                        The community is great and I have enjoyed being here in the short time since I moved in. Look forward to the next year with all this community has to offer. The pool and the fitness center are great and will be using both regularly.

                                          Manager

                                          8/23/2019

                                          Colony at Towson
                                          Thank you so much for the positive review!!!
                                          Review Author Icon

                                          Resident 679056

                                          Verified Resident 2019

                                          8/14/2019

                                          worst community I ever moved to maintenance don't fix anything the office staff is the worst especially the manager Jennifer.They rented me a mold ,rodent infestation, structural defects apartment. I wouldn't refer The Colony Apartments to my worst enemy.

                                            Manager

                                            8/16/2019

                                            Colony at Towson
                                            Hello, I am really sorry to hear your experience has not been a good one. Please contact me immediately, to address your specific concerns at jperez@morganproperties.comWarm Regards,
                                            Review Author Icon

                                            Resident 679055

                                            Verified Resident 2018 - 2019

                                            8/14/2019

                                            My experience has only been okay. My personally and some others seem to believe it's not worth the money their asking for. The rental office can never answer the phone but can put notices up on your door.

                                              Manager

                                              8/16/2019

                                              Colony at Towson
                                              Thank you for reaching out about your concerns. Please feel free to contact me directly at jperez@morganproperties.com to discuss in detail how I can improve your experience at Colony.Thank you,
                                              Review Author Icon

                                              Resident 679054

                                              Verified Resident 2019

                                              8/14/2019

                                              Well when I first moved in there were so many issues with the apartment. Its been 2 months and they still haven't fixed what they promised they would. Also they never told me before i moved in the place i would have to pay for all these tid bits like pet control or maintenance etc. I'm not saying i wouldn't have moved in but it would have been nice to know about them so i would gotten myself ready for $1000+ rent!

                                                Manager

                                                8/23/2019

                                                Colony at Towson
                                                Thank you for taking the time to provide us with a review. We are sorry there has been a delay in work request during our busy leasing season. We have recently received on-site help to get your issues resolved. We hope that we can change your opinion about The Colony.
                                                Review Author Icon

                                                Resident 679053

                                                Verified Resident 2019

                                                8/14/2019

                                                We have had many maintenance issues since we moved in and they have not been fixed. It is not fair to us and we should not be paying for things that don't work. We expected more when we moved in. Things keep continuing to brake.

                                                  Manager

                                                  8/23/2019

                                                  Colony at Towson
                                                  We are sorry that you are having issues in your new home. We expect everything to be resolved now that we have additional help to get through our busy leasing season.
                                                  Review Author Icon

                                                  Resident 340524

                                                  Verified Resident 2018 - 2019

                                                  8/14/2019

                                                  The Colony is very affordable, and the community is very close to central Towson and the 695 beltway. The maintenance staff responds quickly to issues. However, there are a lot of issues. I think the current management company is alright, but previous management companies must have ran the place poorly, and the community is still fighting an uphill battle for improvement from that. The staff will work with you on issues and they are helpful and they do resolve problems, but at least for the time I lived here, there were numerous issues that just wouldn't occur at all at some of the nicer places I've rented. It's not bad, but there is a sense that "you get what you pay for" and I think that is worth thinking about when you consider just how affordable this community is. That said, I'm sure it's all uphill from here.

                                                    Manager

                                                    8/23/2019

                                                    Colony at Towson
                                                    Thank you so much for taking the time to give us a review. We are trying really hard to make the residents happy at The Colony. If you have any outstanding issues please contact us at colonyleasing@morganproperties.com

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1.5 Baths

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    See Floor Plan Details

                                                    2 Beds, 1.5 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • 1 Car Garage
                                                    • Carport
                                                    • Reserved Parking Available
                                                    Other
                                                    • Air Conditioner
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • Pool
                                                    • Private Balcony
                                                    • Private Entry
                                                    • Short Term Lease Available
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                                                    Leasing

                                                    Welcome to The Colony at Towson located on a beautiful hillside in the heart of Towson, Maryland. A unique community, offering pet-friendly 1, 2 and 3 bedroom spacious, garden-style apartments and townhomes. Work out in our 24-hour fitness center, fully equipped with cardio and weight machines and eight 52" HDTVs. Or if you prefer the outdoors enjoy our outdoor Cardio Fitness Center. Afterward, take a dip in our lap-size swimming pool or lounge on the sundeck. Take your dog for a walk through our pet-friendly grounds with pet pit stop stations and enjoy the Bark Park. The Colony at Towson is convenient to Route 45, I-695, the Maryland Transit Administration public transportation and local schools. Our community is also just two miles from both Goucher College and Towson University. There are many shopping and dining options available along the nearby Allegany Avenue, or at the Towson Town Center just 1.5 miles away.
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                                                    Questions & Answers (1)

                                                    Linda_M778
                                                    Asked on: 08/22/2018
                                                    Q: is this place a good place for a family with young kids? how is the maintance when it comes to fixing things in the apartment?

                                                    Frequently Asked

                                                    No pet policy available
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 1.5 Baths
                                                    Pay No Rent Until January, Waived Amenity Fees, and a chance to win a 40" TV When You Apply TODAY and Move In Immediately! *Certain Restrictions apply. New Applicants Only. No Cash Value.

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                                                    Colony at Towson

                                                    July 2024

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                                                    Colony at Towson is an apartment in Towson in zip code 21204. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,151. Nearby cities include Townson, Lutherville, Parkville, Lutherville Timonium, and Timonium.

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