Eagle Rock Apartments at Towson

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Eagle Rock Apartments at Towson

5 Stonewain Court, Towson, MD 21204
(86 Reviews)
$1,570 - $2,180/mo

Eagle Rock Apartments at Towson Reviews

(86)

2.9 rating

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86 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2018 - 2019

5/29/2019

Terrible!!!!! The unproffesionalism was preposterous! When I first moved in my washing machine didn't work & it took maintainence almost a whole month to come fix it. Must I remind you that they came in my home reeking of marijuana & kept laughing for no reason at all with eyes extremely red. Towson woods also has a very bad bed bug infestation! They never came to help with that at all! One of my bathroom doors was barely on the henges & they never came about that either! And not to mention their maintainence staff will steal your belongings! I went away for a weekend & come back & multiple of my VALUABLE belongings were missing INCLUDING my child's brand new tv & firestick! I mean, it looked like a tornado went through me & my son's room! And the ONLY ones who had access to my home was MAINTAINENCE! And the property manager Stacey did absolutely nothing about it! She's unprofessional, rude & also tried to falsely accuse my husband of stealing our son's tv when he was clearly out of town with us when it happened! My neighbor even said she heard loud noises & saw maintainence leaving… See More>
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    anonymous

    Resident 2019

    1/21/2019

    This apartment complex really needs to get their stuff together before they start letting people sign leases. Every single month my rent is paid on time and for the correct amount and yet every single moth we have received a late fee and multiple eviction notices. They claim "it's a glitch in the system". It has gotten ridiculously out of hand and they need to figure out what they are doing.

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      anonymous

      Resident 2017 - 2018

      5/3/2018

      I love living at Towson Woods. I've been a resident through the past, often ineffective management staff, and the new company, Cove Management, that came on board. The difference between the old and new is night and day! I already loved the lay-out of my apartment, and my beautiful view, and quite a few other things. Now, I can honestly say that I love living here in EVERY way. Since Stacy has been in charge, (ask for her, you won't be disappointed), I know anything that is brought to her attention will be done, and done right, and quickly, with a smile! The ladies that work in the office are able to follow through, and make any situation a pleasant and successfully addressed one. Truly, the improvements have been astounding. This community is getting a facelift, from maintenance, beautifying the hallways, making the pool a clean and much more visually appealing and attractive amenity, and the list goes on. I don't feel like I am living just in an apartment complex. It has a resort feel to it now. I highly recommend Towson Woods!

        Manager

        5/7/2018

        Eagle Rock Apartments at Towson
        Thank you so much for your review. We are so pleased that you have been satisfied with Cove's new management of Towson Woods; our residents are our priority and we look forward to serving you for many years to come. Again, thank you!
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        donzie

        Resident 2016 - 2018

        4/26/2018

        Love my apartment and the new staff have been awesome. The old management was really bad, but the new staff are friendly and really helpful if you need anything. I was going to move but now I am happy and will stay. Everyone here is really nice and the new service guy Mike is very nice.

          Manager

          4/30/2018

          Eagle Rock Apartments at Towson
          Thank you so much for your review. We are so pleased that you have been satisfied with Towson Woods's management; our residents are our priority and we look forward to serving you for many years to come. Again, thank you!
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          Resident 391650

          Verified Resident 2017

          9/4/2017

          Our apartment is beautiful but it has maintenance problems. It is a good size and location to get to school. However, we filed a maintenance request which was not completed properly the first time. I like the complex and management is polite.

            Manager

            10/14/2017

            Eagle Rock Apartments at Towson
            Thank you for your feed back , please remember that you are always welcome to come to the office where I will be more than happy to assist you. Erick Hensen
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            asachs9

            Resident 2015 - 2016

            7/2/2017

            I would give this place negative stars if I could. Long story short, an apartment of 3 CLEAN women became infested with mice and Towson Woods did absolutely nothing about it. We had to call a private external exterminator to treat our apartment, who informed us that it would not be completely treated until after our lease was up because the infestation had become so bad. Towson Woods knew we were infested for 6 months and did not do anything about it. Everything broke, our shower ceiling almost fell through and our disposable drain exploded. Keep in mind no matter how clean you are, mice will come and you will have to spend money to fix it. I was literally sitting on my clean carpet and a mouse ran up to me. You can only imagine what happened next. DO NOT LIVE HERE. If you love thousands of mice running around in your kitchen, bedroom, and living room, this place is for you.

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              Resident 353174

              Verified Resident 2013 - 2017

              6/5/2017

              You guys are great whenever I have a problem you are on it right away the only problem I have is that at times with the college kids it's to many parties, people smoking Marijuana, and the apartment buildings need to be clean such as the windows and the walls

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                Resident 350294

                Verified Resident 2017

                6/14/2017

                This is a great neighborhood and this apartment is very affordable for the area. I have no complaints for the building, and the staff is great. The other tenants are a pleasure to know. The is a lot of shopping centers, restaurants, supermarkets. Close proximity to Washington.

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                  Resident 343476

                  Verified Resident 2010 - 2017

                  5/12/2017

                  When I first moved back in 2010.It was a mess..As of 2017 its under new management and things has been alot better.I recommended this place to someone as well and they just renewed there lease for another year

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                    Resident 340758

                    Verified Resident 2015 - 2017

                    5/6/2017

                    I hate it here, packages get stolen, the leasing office is of no help. They just act like nothing happened and basically shrug it off as if me loosing a package that was delivered to the mail room where they had it, is no big deal which is sad.

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                      Resident 339767

                      Verified Resident 2014 - 2017

                      5/3/2017

                      I love this apartment and it's surrounding. But the building itself is pretty old. Need to be renovate all the buildings/Apt including laundry machine inside each Apt would be very convenient and need gym

                        Manager

                        5/4/2017

                        Eagle Rock Apartments at Towson
                        Thank you for taking the time to share your feedback. We are so happy that you love your apartment. If there is anything we can do to continue providing an enjoyable living experience please do not hesitate to contact the me.
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                        Resident 327030

                        Verified Resident 2017

                        3/31/2017

                        I could not be any happier about my descion to live at Towson Woods .The staff has impressed me in every way possible The balcony is most lovely as they feel like a deck nice and solid. If you are a sunny apartment look no further.

                          Manager

                          5/4/2017

                          Eagle Rock Apartments at Towson
                          Thank you for taking the time to share your feedback. We are so happy that you made Towson Woods your new home. If there is anything we can do to continue providing an enjoyable living experience please do not hesitate to contact the me.
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                          Resident 292210

                          Verified Resident 2016

                          12/14/2016

                          Nice community, but the apartments are not in the best of shape. Been here 3 months and have had at least 8 maintenance calls. There maintenance staff does not care about the quality of their work and will leave a mess.

                            Manager

                            12/16/2016

                            Eagle Rock Apartments at Towson
                            Thank you for your feedback. We strive to resolve all maintenance issues quickly and thoroughly. If you have any other issues please feel free to stop by the office so we can discuss. Thank you, Towson Woods Management
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                            Resident 290584

                            Verified Resident 2007 - 2017

                            9/26/2017

                            Overall my experience at this community has been well at times and not so well at others. The noise level on the outside has decreased. The noise level on the inside has increased. The exterior grounds could use more foliage.

                              Manager

                              12/16/2016

                              Eagle Rock Apartments at Towson
                              Thank you for taking the time to share your feedback. I would love to be able to discuss with you any issues that you are having. Please feel free to call or stop by the office so we can discuss. Thank you, Towson Woods Management
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                              Parker Krueger

                              Resident 2016

                              12/9/2016

                              Do not move here. They day we move in there was mold in the fridge and in the both bathrooms. Also closets were broken and cabinets were kicked in. Although a cleaning crew came to clean it took them weeks to fix the closets and their "repair" for the kicked in cabinets was putting the wrong colored tape over it. Also I had knee surgery and was one day late on rent and they refused to waive the $94 late fee even though I had surgery one week before.The buildings are not handicap accessible in anyway so good luck getting around if you become injured. Moving out as soon as my lease is up would rate zero stars of possible. Ross management did a great job ruining Towson woods. Would have never moved here if I knew the ownership would change over the summer but I had already signed my lease. Also they have one washer and dryer in each building for about 40 people to share which makes no sense and you have to buy their special laundry card to use them which is $5 extra and doing a load of laundry cost about $3. The machines are always… See More>
                                Manager

                                12/16/2016

                                Eagle Rock Apartments at Towson
                                Thank you for your feedback. We are sorry for any inconvenience. If you are continuing to have issues or have any other concerns please feel free to call or stop by the office so we can discuss. Thank you Towson Woods Management
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                                Resident 285434

                                Verified Resident 1999 - 2016

                                11/22/2016

                                I moved into this community in 1973. For the most part, it has been positive; but, as you can imagine, along the way there have been issues. but the community is so accessible to many things and fits with my life and my daily needs.

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                                  Resident 173997

                                  Verified Resident 2016 - 2017

                                  3/1/2017

                                  The only thing I have to compare to is the colonies at Kenilworth. Towson woods is better than them in terms of cleanliness, apartment features, parking, staff, and accepting packages at the leasing office. What could be improved: giving out guest parking passes( there is always a ton of empty parking spots), Haveing a fitness center ( even just a simple one with a few tread mills and some free weights).

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                                    Resident 274448

                                    Verified Resident 2017

                                    8/29/2017

                                    Very Clean and Maintenance always responds in a timely manner. The staff is always very accommodating to my needs. I intend on extending my lease so that I can enjoy the new amenities that will be made available to the entire complex

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                                      anonymous

                                      Resident 2014 - 2016

                                      7/7/2016

                                      I have lived in Towson woods for 2 years and am so glad I am leaving for good. This place is horrible and is over priced. The people in the office have no idea what they are doing and consistently charge fees that they can not explain. All you have to do is go down to the office and ask them to explain the fee and they retract it. Maintenance takes days to help after small requests. The apartments are a nice size but always need work. The laundry machines are either flooded or broken constantly, and beware the on washer and dryer per building is a hot spot for a homeless hang out. I would not reccomend this place to ANYONE.

                                        Manager

                                        9/9/2016

                                        Eagle Rock Apartments at Towson
                                        Thank you for taking the time to tell us about your unfortunate experience with your daughter's deposit refund. We sincerely apologize for the delay on this. The original refund check was sent to the address on file. Another check was issued and mailed out September 8, 2016. Thank you again for your feedback. We always appreciate comments from our customers so we can serve you better. Dawn Ward, Property Manager at Towson Woods 410-821-7888
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                                        Resident 246492

                                        Verified Resident 2015 - 2016

                                        6/17/2016

                                        Other than maintenance and upstairs neighbor issues, I have no complaints. I get up for work at 3am so I'm usually in bed by 9pm but it's hard getting to sleep with my upstairs neighbors making so much noise. I addressed it with them and nothing changed. As far as maintenance, I just wish they'd fix my ceiling since it's been 3 months since my request

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                                          Resident 107070

                                          Verified Resident 2014

                                          10/21/2014

                                          The apartments are nice and clean. Recommend upgraded apartments. Friendly to college students and management doesnt ignore college students request. It is pet friendly although you have to pay a lot of money to keep it here.

                                            Manager

                                            10/22/2014

                                            Eagle Rock Apartments at Towson
                                            Thank you for the great review. We are so happy that you love living at Towson Woods. We will continue to give you the level of custormer service and attention that you deserve. If there is anything we can do to continue providing an enjoyable living experience please do not hesitate to contact the me at 410-821-7888. Thank you, Ursula Blount
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                                            Resident 103985

                                            Verified Resident 2014

                                            10/8/2014

                                            Very poor so far. Place wasn't clean when we moved in and it seems management is very relaxed and does not take action upon problems. It seems management does not do thorough inspection of apartment. Staff is very friendly though.

                                              Manager

                                              10/9/2014

                                              Eagle Rock Apartments at Towson
                                              I am so sorry to hear that you are have not enjoyed your new apartment home, and that you feel that Management has not taken any action regarding your problems. It is our goal to ensure that any and all issues are resolved in a timely manner. I would like to invite you to contact me at 410-821-7888 or visit the office so that we can further discuss any and all concerns. I hope you will give me an opportunity to turn things around for you, and make your stay at Towson Woods an enjoyable experience. Sincerly, Ursula Blount
                                              Review Author Icon

                                              Resident 91278

                                              Verified Resident 2012 - 2014

                                              8/21/2014

                                              My experience has been great at this property. This is my third year living in Towson Woods and I plan to release. Management is very helpful and friendly! Maintenance does a great job at completing their tasks in a timely manner and efficiently. All of my apartments have been very nice and clean. I absolutely love living in this community and hope to continue to do so. The pool is great and so are all of the neighbors. Never had problems with having to make noise complaints.

                                                Manager

                                                10/1/2014

                                                Eagle Rock Apartments at Towson
                                                Thank you for the great review. We are so happy that you love living at Towson Woods. We will continue to give you the level of custormer service that you have enjoyed for the past 3 years, and are thankful for your continued residency. If there is anything we can do to continue providing an enjoyable living experience please do not hesitate to contact the me at 410-821-7888. Thank you, Sincerly, Ursula Blount Residential Property Manager
                                                Review Author Icon

                                                Djernigan44

                                                Resident 2014

                                                4/9/2014

                                                I would like to tell you how warm Ursula was to me when I was sick & needed to find an apt for my son & I, she jumped to help us & by the next day, I got a phone call by 4:30 that I was approved, I have lived many places thru out my life & I dont ever remember having a property manager be so kind & understanding & so willing to help us get quickly, I really think this company needs to recognize how awesome she is and on a daily basics. Every day I have spoken to her she has been upbeat & ready to help me w/ anything I need, all of my requests she made sure were taken care of right away. I really think she is the best property manager Ive ever met, please let her know in some way how gratfyul you are to have her as your property manager for your property at Towson Woods Apts.

                                                  Manager

                                                  6/27/2014

                                                  Eagle Rock Apartments at Towson
                                                  Thank you so much for your kind words. This is the type of response we strive for everyday with all of our customers. Your recognition is very much appreciated. If there is ever anything we can do for you, please do not hesitate to contact us. Sincerley, Ursula Blount Residential Property Manager
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                                                  brookelovesu

                                                  Resident 2013 - 2014

                                                  4/7/2014

                                                  This is a good location for Towson students because it is so close. It is not the safest place however. Just last weekend, a guy got jumped and mugged on our street. We can always hear the people walking/stomping around above us. We've had rodent problems. The draft in the apartment is so bad it makes our door come open and makes our BGE bill go up so much. I can hear everything through the walls, even from outside. THERE IS NEVER PARKING AFTER 10PM. I find myself not going back to my apartment if it's after 9 just so I don't have to walk up the big hill by myself late. The bathtubs are gross and old and should be replaced all together. Also every month, they charge us more money for rent when on our lease it was supposed to be a steady rate. This place is awful for the price we're paying.

                                                    Manager

                                                    6/27/2014

                                                    Eagle Rock Apartments at Towson
                                                    I am so sorry to hear your concerns regarding the community. I am very surprised to hear that someone was mugged as this is something that the Baltimore County Police would have notified us of, however we were never notified by the victim or the police. We will however look into this issue. In regards to issues in your apartment such as the draft, the noise level, and tubs, please contact us and we will be sure to take care of all your concerns. Meanwhile, I would like to invite you to visit our office to discuss further discuss and address your concerns. It is always our goal to ensure that our residents are happy. Thank you Ursula Blount Residential Property Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom

                                                    1 Bed, 1 Bath | 660 sq. ft.

                                                    $1,630

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom A

                                                    2 Beds, 1 Bath | 1,100 sq. ft.

                                                    $1,570 - $1,630

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Two Bedroom B

                                                    2 Beds, 2 Baths | 1,250 sq. ft.

                                                    $1,995

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Open Parking Lot
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $35. Restrictions: Pets allowed up to 200lb total pet weight.. Pet Limit: 2. Comments:
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                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $35. Restrictions: Pets allowed up to 200lb total pet weight.. Pet Limit: 2. Comments:
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                                                    Other
                                                    • $150 Amenity Fee
                                                    • $25 Amenity Renewal Fee
                                                    • Fitness Center
                                                    • Media Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Public Transportation
                                                    • Smoke Free
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                                                    Leasing

                                                    At the edge of nature and only minutes from downtown Baltimore sits Eagle Rock Apartments at Towson, formerly known as 5 East Apartments, in Towson, Maryland. This energetic area is one of the trendiest - and prettiest - places in Baltimore County. Whether you're heading to class at Towson University, meeting friends for drinks at World of Beer, or letting your pup unleash some extra energy at Paw Point Dog Park, you'll love everything about this quaint and vibrant neighborhood. Lease a one, two, or three bedroom pet-friendly apartment and make Eagle Rock Apartments at Towson your new address.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 12:00 PM - 06:00 PM
                                                    • Thursday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Eagle Rock Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Eagle Rock Management
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $35
                                                    Restrictions: Pets allowed up to 200lb total pet weight.
                                                    Pet Limit: 2
                                                    Comments:
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $35
                                                    Restrictions: Pets allowed up to 200lb total pet weight.
                                                    Pet Limit: 2
                                                    Comments:
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Eagle Rock Apartments at Towson

                                                    June 2024

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                                                    Eagle Rock Apartments at Towson is a 660 - 1,250 sq. ft. apartment in Towson in zip code 21204. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,570 - $2,180. Nearby cities include Townson, Lutherville, Parkville, Lutherville Timonium, and Timonium.

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