Review History for mwatson1006

The Palisades of Towson


Review Author Icon

mwatson1006

Resident 2015 - 2016

10/25/2016

I have had the BEST experience at the Palisades of Towson. Sadly, I am relocating next month (getting married in NYC), but my time here has been phenomenal. The management is extremely professional and most of all - helpful. The concierge staff is second to none! I can count countless times I needed emergency tasks completed, and they were more than willing to help. I needed a smoke detector battery replaced at 2:00am. I had a mis-delivered package from UPS (the carrier delivered to the wrong apartment) and the issue was resolved in less than 5-10 minutes. I even needed copies printed before a presentation one morning (rushing) and the concierge staff was extremely helpful! It honestly feels like a community here and I am so sad to leave. I loved the Verizon Concierge app that alerts you with notifications about your apartment, like upcoming maintenance, incoming packages, etc. Such an excellent feature! My biggest surprise: Noise was never an issue. I was a non-pet owner who lived on a pet floor. I was nervous about smell and noise, but it was never a problem. Huge relief. Another surprise: Cost was actually really affordable. All utilities are included, so I fared better than many of my friends/colleagues in other apartments. I have stayed in luxury apartments before, but none like Palisades. I feel like I am staying at an expensive resort. Thanks SO much to everyone, especially Gianne, Sam, Kelly, and Eric. So sad to leave next month! Enjoying my last few weeks in paradise! Marcia
    Manager

    10/25/2016

    The Palisades of Towson
    Marcia, Thank you for sharing your experience at The Palisades of Towson. We strive to ensure that our residents have a wonderful experience at our community and we are glad to know that our efforts are paying off! It means a great deal that you took the time to share some of the things that we are doing right. We will continue to do our best to exceed our residents expectations. Sincerely, Idalia

    Review 19 out of 105

    Share This Review

    Contact Property

    The Palisades of Towson

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review