Westchester at the Pavilions

3560 Malvern Street, Waldorf, MD 20603

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Westchester at the Pavilions

3560 Malvern Street

Waldorf, MD 20603

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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4.8National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.8
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
5
Work Order
Our team's performance in responding to service requests.
71%RECOMMENDED
THIS PROPERTY
VS
74%CITY AVERAGE

Ratings & Reviews

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Westchester at the Pavilions Manager

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Verified Resident 716697 2018 - 2019 Not Recommended
Reviewed 11/12/2019
Ive never lived in such a poorly maintained rental property. Ive had mold, water leaks, silverfish, spiders, and made to endure the most disgusting stairwell and entry area for a years lease term. I would love to see a management company in and revamp the grounds,… See More
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Verified Resident 715266 2017 - 2019 Not Recommended
Reviewed 11/08/2019
Poor maintenance policies and techs. Maintenance tries to find reasons not to do work and performs sub-standard repairs if they agree to repair anything in the first place. Not having packages delivered to my door is huge let down, office hours do no allow for packages… See More
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Verified Resident 709071 2014 - 2019 Recommended
Reviewed 10/22/2019
Overall Westchester is a nice place to live. The buildings aren't secured as the doors are always broken. The stairwells need to be painted and cleaned. The Office Staff are always very friendly and professional. The swimming pool is very nice. The bulk trash areas sometimes… See More
Westchester at the Pavilions Manager10/28/2019

Thank you for the 5 star review! We always love to hear how we are doing! Thank you again!

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Verified Resident 708383 2019 Recommended
Reviewed 10/20/2019
I am somewhat pleased but the way the tenants throw mail flyers on the floor is puzzling. I have put out containers, cardboard boxes, to make the place more hospitable but it doesnt last. Tenants also yank ornforce the doors open and young men, tenagers hang… See More
Westchester at the Pavilions Manager10/28/2019

Thank you so much for taking the time to give us your feedback. We always love to hear how we are doing.

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Verified Resident 703374 2017 - 2019 Not Recommended
Reviewed 10/06/2019
The doors are always broken. The fob system was down for an entire year. Not sure I was paying to live in a secure community. When packages are received some of the leasing agents dont take the time to look for a package and just say… See More
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Verified Resident 699730 2019 Recommended
Reviewed 09/26/2019
So far it has been great. everyone as far as staff is very courteous and friendly. The grounds are maintained very well and the community security is always around the whole complex. Some of the tenants kids are problematic but that's to be expected. This community… See More
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Verified Resident 693344 2019 Recommended
Reviewed 09/11/2019
N/A can not accurately access my experience or give you my best assessment of your property and its management in this short of a period living there. I don't believe this question is appropriate for the time I have been a resident of your property.
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Verified Resident 688123 2018 - 2019 Recommended
Reviewed 09/01/2019
Im very satisfied with the overall management of the apartment complex. The staff is very responsive to complete maintenance requests.The Maintenance staff perform the repairs in a very timely and professional manner.
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Verified Resident 687146 2018 - 2019 Recommended
Reviewed 08/29/2019
I love the community, the staff is so helpful and is always always willing to help. I love that Westchester at the Pavilions is convenient to everything. Maintenance has been timely and efficient. The staff has been courteous and respectful of my time as well as… See More
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Verified Resident 660433 2019 Recommended
Reviewed 07/04/2019
Overall experience was good. I am pleased & happy with my apartment beside the overflow of trash. Recommend providing a 3rd trash bin so I don't have to look at trash on ground when I come home or when I have guest visiting.
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Verified Resident 660468 2019 Recommended
Reviewed 07/04/2019
The Westchester at the Pavilions apartments are optimally located in the heart of Waldorf and offers great amenities at a reasonable price. The convenient location and access to parks, stores, restaurants make this community a hard to beat residential value. See More
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Resident 2019 Recommended
Reviewed 06/27/2019
I only made this comment since the person up top said something about trash pick up. SPEAK FOR YOURSELF!!! I love my trash pick up. I'm single and be damned if I take out some trash at night. Just utilize the service or move lol. Some… See More
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Verified Resident 652771 2016 - 2019 Recommended
Reviewed 06/15/2019
It can be approved by stop charging tenants for trash pickup. The majority of the tenants have able bodied husbands and children to take the trash to the dumpster. Personally, this is just another way Westchester to get more money out of the tenants.
Westchester at the Pavilions Manager06/24/2019

Thank you for your review. Please feel free to contact the leasing office at (301) 885-2210 if you would like to discuss your concerns.

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Verified Resident 644728 2019 Not Recommended
Reviewed 05/26/2019
Maintenance is horrible for this type of money residents are paying on a monthly basis. Bottom Dollar products are placed in the Apartment Homes such as fixtures and exedra. Luxury price doesn't matchup the with the material in my Apartment home.
Westchester at the Pavilions Manager06/24/2019

Thank you for your review. Please feel free to contact the leasing office at (301) 885-2210 if you would like to discuss your concerns.

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Verified Resident 644484 2019 Recommended
Reviewed 05/25/2019
I really love my community all my favorite stores in the area I cant wait to get into the pool Im also proud to welcome my family and friends over my new apartment for some good old fashioned food and fun
Westchester at the Pavilions Manager06/24/2019

Thank you for the 5 stars taking the time to leave us feedback. We are very proud of the building and the amenities that we offer. You really made our day today.

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Verified Resident 635377 2019 Not Recommended
Reviewed 05/05/2019
Once you move in and they get your money, they dont care anything about you. I wish I would have been patient and moved somewhere else. This place sucks! Dont waste your time or money moving here. Maintenance is the worse.
Westchester at the Pavilions Manager06/24/2019

We regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. We would like the opportunity to address your concerns.

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Verified Resident 629476 2019 Recommended
Reviewed 04/20/2019
A member of the leasing staff was misleading. She was unprofessional and not the least bit willing to help resolve an issue that she created. Had I been given the correct information from the beginning I would have still chose to move forward with my application… See More
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Verified Resident 627937 2019 Recommended
Reviewed 04/16/2019
I have currently been living here for a week and some change but I love everything about it. From the amenities to the restriction-free parking. My boyfriend and I are very pleased. The only problem is the valet trash. Even though the trash comes every other… See More
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Verified Resident 620223 2018 - 2019 Not Recommended
Reviewed 03/27/2019
Im a little disappointed. It leaves a lot to be desired. Not what I expected. I should have completed more research before signing my lease. I hope management can address the issues and make the community a place one can be proud to invite friends and… See More
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Verified Resident 610879 2013 - 2019 Recommended
Reviewed 03/04/2019
It would be a better community if the buildings and grounds were better kept. Security was an issue but they hired a new security company that you can actually call so that may improve. Overall its a quiet neighborhood. See More
Westchester at the Pavilions Manager03/04/2019

Thank you for your feedback. Please feel free to contact the leasing office at (301) 885-2210 if you would like to discuss your concerns. Thank you again, Jennifer Douglas, Property Manager.

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Resident 2019 Not Recommended
Reviewed 02/04/2019
My Experience here was terrible. The Staff and MANAGEMENT and the maintenance Staff are just very nasty individuals. If you have a problem like I did not even corporate will contact you back about the things that went wrong. The manager have stalking behavior and want… See More
Westchester at the Pavilions Manager02/04/2019

Thank you for your review. Please feel free to contact the leasing office at (301) 885-2210 if you would like to discuss your concerns. Thank you again, Jennifer Douglas, Property Manager at The Westchester At The Pavilions.

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Verified Resident 598379 2015 - 2019 Not Recommended
Reviewed 01/30/2019
The management needs to improve communication and enforce the community policies. The community is also in disrepair. The buildings need to be better maintained, light fixtures replaced and door sensors repaired. The pool, which is one of the best features of the complex, gets worse every… See More
Westchester at the Pavilions Manager02/04/2019

Thank you for your feedback. Please feel free to contact the leasing office at (301) 885-2210 if you would like to discuss your concerns. Thank you again, Jennifer Douglas, Property Manager.

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Resident 2019 Recommended
Reviewed 01/22/2019
Trash pickup in the back area is horrible its a bad look to the entire neighborhood old tires, strollers, etc sit at the property for days on end the rent paid here you should always be sure the entire grounds are maintained no other complex in… See More
Westchester at the Pavilions Manager02/04/2019

We regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. We would like the opportunity to address your concerns. Please reach out to use directly at (301) 885-2210 when you have a chance. Thank you and we look forward to hearing from you.

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Verified Resident 586254 2018 Recommended
Reviewed 12/23/2018
Ive been here for about a month. I love everything about it. The staff, the price, the safety, and most importantly the actual apartment. You get great value for what youre paying for each month. Im so glad I chose this community!
Westchester at the Pavilions Manager02/04/2019

Thank you for the 5 star review! We always love to receive great feedback.

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Resident 2018 Not Recommended
Reviewed 12/13/2018
the apartment complex was decent but I left early and broke my lease because of the upstairs neighbors who I presumed had a heavy child because there was jumping and banging all hours of the night. very annoying. I was also very pissed off due to… See More
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Features & Amenities

Parking

  • Garage
  • Unreserved Parking Structure

General

  • 24-Hour Emergency Maintenance
  • 24-Hour Fitness Center
  • Business Center
  • Community Room
  • Conference Room
  • Controlled Access
  • Courtyard
  • Fire Alarm and Sprinkler Systems
  • High-Speed Internet
  • Olympic Style Pool
  • Party Room
  • Pet-Friendly Community
  • Playground
  • Poolside Grills
  • Short Term Lease Available
  • Smoke Free
  • Sports Court
  • Storage Available
  • Swimming Pool Lifeguard on Duty
  • Theater Room
  • Yoga Studio

Pets

  • Cats Allowed
    Fee: $500 ~ 500
    Rent: $65
    Restrictions: We welcome 2 pets per apartment home. There is a pet fee of $500 due at the time of application and $65 pet rent per month. Pets that contain a mix of any of the breeds listed are not permitted: American Bulldog, American Pit Bull Terrier, American Staffordshire Terrier, Bull Terrier, Chow-Chow, Rottweiler, and Staffordshire Bull Terrier.
    Pet Limit: 2
  • Dogs Allowed
    Fee: $500 ~ 500
    Rent: $65
    Restrictions: We welcome 2 pets per apartment home. There is a pet fee of $500 due at the time of application and $65 pet rent per month. Pets that contain a mix of any of the breeds listed are not permitted: American Bulldog, American Pit Bull Terrier, American Staffordshire Terrier, Bull Terrier, Chow-Chow, Rottweiler, and Staffordshire Bull Terrier.
    Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,466 - $1,959

  • SQ. FT.

    794 - 799

  • Available
    Avail.

    1 Units

  • Model

    1D

  • Price

    $1,518 - $1,979

  • SQ. FT.

    776

  • Available
    Avail.

    5 Units

  • Model

    1A

  • Price

    $1,564 - $1,789

  • SQ. FT.

    907 - 982

  • Available
    Avail.

    N/A

  • Model

    1H

  • Price

    $1,631 - $2,176

  • SQ. FT.

    814 - 868

  • Available
    Avail.

    5 Units

  • Model

    1E

2 Bedrooms, 2 Bathrooms

  • Price

    $1,717 - $2,172

  • SQ. FT.

    1,168 - 1,191

  • Available
    Avail.

    2 Units

  • Model

    2A

  • Price

    $1,777 - $2,164

  • SQ. FT.

    1,221 - 1,304

  • Available
    Avail.

    7 Units

  • Model

    2F

  • Price

    $1,830 - $2,424

  • SQ. FT.

    1,317 - 1,398

  • Available
    Avail.

    2 Units

  • Model

    2N

  • Price

    $1,935 - $2,407

  • SQ. FT.

    1,416 - 1,471

  • Available
    Avail.

    1 Units

  • Model

    2V

  • Price

    $1,967 - $2,616

  • SQ. FT.

    1,173 - 1,616

  • Available
    Avail.

    1 Units

  • Model

    2W

3 Bedrooms, 2 Bathrooms

  • Price

    $1,967 - $3,565

  • SQ. FT.

    1,475 - 1,995

  • Available
    Avail.

    4 Units

  • Model

    3A

  • Price

    $1,998 - $2,622

  • SQ. FT.

    1,500

  • Available
    Avail.

    1 Units

  • Model

    3B

  • Price

    $2,494 - $3,257

  • SQ. FT.

    2,069

  • Available
    Avail.

    3 Units

  • Model

    3C

Disclaimer: Special, prices and availabilities subject to change.

Leasing

You will find everything you need and want at our St. Charles, MD apartment community. Come home to Westchester at the Pavilions with one, two, and three bedroom floor plans, built with your comfort in mind. Our apartment homes feature first-class features sure to complement any lifestyle. Each of our kitchens are equipped with stainless steel appliances. You will enjoy the appeal of 9-foot vaulted ceilings with fans, wood-style flooring, walk-in closets, and built-in nooks in select apartments. Residents of our luxury community like our picnic pavilion, swimming pool, and children pool area. We also have four playgrounds and two tennis courts. Plus, a location near Waldorf, MD that makes commuting easy.

Management Company: Bainbridge Company*

Office Hours Open Now!

  • Sunday: 11:00 AM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Westchester at the Pavilions is a 776 - 2,069 sqft apartment in Waldorf in zip code 20603. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,466 - $3,565. Nearby cities include Saint Charles, La Plata, Clinton, Fort Washington, and National Harbor. 20603, 20602, 20601, 20646, and 20735 are nearby zip codes.

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Westchester at the Pavilions

Provided by Property Management

Management Photos (41)

  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 05/31/2019) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 05/31/2019) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
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  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 05/31/2019) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 05/31/2019) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 05/31/2019) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 04/30/2019) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD
  • (Manager photo uploaded on 06/22/2018) Image of Westchester at the Pavilions in Waldorf, MD

Provided by Other Residents

Resident Photos (2)

  • (Resident photo uploaded on 12/04/2013) Image of Westchester at the Pavilions in Waldorf, MD
  • (Resident photo uploaded on 12/10/2015) Image of Westchester at the Pavilions in Waldorf, MD
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