I've lived in many different apartments in Portland and none of them compare to the ease and comfort of Back Bay Tower. My previous apartments have been owned by property management companies around the city and landlords that live out of state. The companies have been buying up more properties to manage in the past few years, taking advantage of the influx of people looking to live in Portland. It was terribly slow getting a response anytime I needed anything fixed or had questions. The same was the case for the distant landlords. However at Back Bay Tower I've been promptly attended to by the ladies in the office and maintenance workers. I get to see them when I leave and come home from work every day and they always make time for concerns or just a friendly chat. There's even been instances when during off business hours they've been able to help. They are so friendly and make me feel at home. They've become like family.