Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 61.5 days |
Contact Property
Yarmouth Pointe
1 Juniper Drive
Yarmouth, ME 04096
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 61.5 days |
Hi There, Thank you for taking the time to leave your review. We're so sorry to hear about the ongoing heat issue in your apartment. We take maintenance requests very seriously and have strong systems in place to ensure our residents' concerns are taken care of. I've passed along your feedback to our management and maintenance teams at Yarmouth Pointe and they have confirmed the heat is on. We're always looking for ways we can improve, so if there's anything else you'd like to discuss with us, don't hesitate to give our office a call at (207) 846-3395. Thanks again.
Hi There, Thank you so much for your comments. We're very sorry to hear about your experience. This is definitely not the standard of service our residents have come to expect from us. We always strive to keep Yarmouth Pointe's grounds well-maintained, and address resident concerns promptly and respectfully. We apologize your experience has suggested otherwise. When you have a moment, please reach out to our leasing office at (207) 846-3395 so we can make up for your disappointment. Thank you again for your feedback.
$1,415 - $2,285
800
2 Units
1x1 B
$1,520 - $2,355
600
3 Units
1x1 A
$1,705 - $3,070
1,200
3 Units
2x1.5 Townhouse
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Contact Property
Yarmouth Pointe
1 Juniper Drive
Yarmouth, ME 04096