I've lived here for a couple months and got bed bugs. Never had any bug problems my entire life. After waiting damn near a month the staff finally had someone sent out to exterminate them, and we still have them. After talking around, multiple people here from my same building had bed bugs a couple months back and only those rooms were treated. They didnt treat the entire building so the bed bugs just traveled to different rooms. For 830$ a month, this is --------. The staff should be on top of ---- like this.
Manager
11/29/2018
High Pointe Apartments
Dear valued resident,
My name is Norma and I am the property manager of Highpointe Apartments. We are terribly sorry that this issue is still ongoing. Pests such as bed bugs at a minimum take 90 days to fully treat and Highpointe Apartments along with the pest control company will not stop until the pests are 100% eliminated. Bed bugs can be very difficult to get rid of, but not impossible. I believe that if we sit down together we can come up with a solid plan to move forward so that this is no longer a nuisance for you. Please contact us at 269-686-8233 or come to the office. It is imperative that Highpointe Apartments is aware of pest issues so that we may address them immediately.