411 Lofts

411 East. Washington Street., Ann Arbor, MI 48104
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70%RECOMMENDED
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67%CITY AVERAGE

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411 Lofts Manager

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Resident 2017 - 2018 Recommended
Reviewed 08/11/2018
Sterling really does have some great things and bad things about it. First off, I really love the staff. They're extremely helpful, put a lot of effort to find me find a sub-letter, were extremely welcoming, and handled all my questions. That's the benefit of going… See More
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Resident 2017 Not Recommended
Reviewed 11/03/2017
Although the rooms and apartment are beautiful, the walls are super thin and I can sometimes hear my roommates who are in their rooms! In addition, the heating and cooling is very inconsistent; some rooms are very warm and others are very cold, even though the… See More
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Resident 2017 Recommended
Reviewed 10/30/2017
Good experience living here. Very good location. About a 5 minute walk or so to the diag and very close to several decent places to eat. Good security 24/7. OVERALL: I found Sterling to be a mixed bag. It's a nice building, in a solid location,… See More
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Resident 2017 Not Recommended
Reviewed 10/24/2017
Location is perfect. It takes only 5 mins to North Quad, you can go any place in central campus within 15 mins on foot. Subway and cafe is on ground floor. Sterling is located at the middle of main street and campus, so it is advantage… See More
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Daliaw • Prospective Resident Visited 2017 Recommended
Reviewed 09/28/2017
Sterling 411 Lofts is a beautiful apartment building with amazing scenery in Ann Arbor. The staff is super friendly and helpful. The rooms are super nice and there are so many restaurants nearby. I was scared the prices were going to be too much because of… See More
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Resident 2017 Recommended
Reviewed 09/04/2017
sterling has a great staff. The apartments are good but there is poor lighting. The location is perfect for Umich students to be able to walk to classes.
411 Lofts Manager09/06/2017

Thank you for your positive review. We pride ourselves in having a friendly and helpful staff. If you visit the office, I'd love to speak with you about providing you some different lighting.

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Resident 2016 - 2017 Not Recommended
Reviewed 06/26/2017
I was incredibly excited to move into Sterling this year, but ended up disappointed. Upon move in, I noticed the apartment had almost no natural light or ventilation. On top of this, my bedroom had no window. I didn't expect the window to be a huge… See More
411 Lofts Manager06/28/2017

Thank you for your feedback. We are do our best to create the top community in Ann Arbor and understand that communication with our residents are key. I would love to personally speak with you regarding the items you have mentioned. First, I apologize that you don't feel this hasn't been a great experience. All items are very important to us. Please feel free to contact me directly at 734-998-4400 or [email protected] Thank you again.

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Resident 2016 - 2017 Recommended
Reviewed 06/01/2017
Staff is friendly and efficient and put on fun events. Location is great for restaurants and relatively close to certain central campus buildings. Walls are fairly thin if you're a light sleeper. Laundry isn't free and the weight room is rather small, but I heard they… See More
411 Lofts Manager06/28/2017

Thank you for the positive review! You are correct, we are so excited to share that we are working on upgrades to the property! I think you will be very pleased with the outcome. Thank you again for your feedback! If we can do anything for you, please don't hesitate to ask!

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Resident 2016 - 2017 Recommended
Reviewed 04/23/2017
The apartment is beautiful however the water pressure is especially low, and the ovens take an exceptional amount of time to preheat. There are also no lights in the bedrooms, which is fine during the day but at night before I purchased lamps was rough. Cara… See More
411 Lofts Manager04/24/2017

Hi there! Thank you so much for the kind review! We care for you and take your feedback very seriously. I will make sure that I let Cara know how much you appreciate her! I am so glad that overall your experience at Sterling 411 has been positive, but I am sorry to hear that some things did not meet your expectations. We apologize for any inconvenience that the issues listed may have caused you, but we want to address them immediatley so that you will have the resident experience that you deserve! Please feel free to call me at 734-998-4400 or email [email protected] so we can discuss your concerns. Thank you again and we hope you have an awesome week!! -Abby Jarvela, Community Manager

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mgholt • Resident 2016 - 2017 Recommended
Reviewed 04/12/2017
I really have enjoyed living at Sterling 411. First off, the staff is extremely kind and helpful every single time I walk into the office. They make sure to notify that rent is due --sending emails giving multiple reminders and posting signs in the elevator to… See More
411 Lofts Manager04/13/2017

Thank you so much Melanie. Your kind words mean a lot to us. We are so excited to have you call Sterling 411 your home again next year! Always feel free to come by the Leasing Office to say hello or grab a snack. We are hear to make your experience the best it can be. Thank you again Melanie! - Abby Jarvela, Community Manager.

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Resident 2016 - 2017 Recommended
Reviewed 03/30/2017
Great apartment. Very nice and spacious with great views! Staff is very friendly and helpful.
411 Lofts Manager04/02/2017

Hi there! Thank you so much for the wonderful review! We really do appreciate your feedback and we're so glad to know that you love living at Sterling 411! If there is anything we can do to better your experience, please let us know. Have a wonderful weekend! -Abby Jarvela, Community Manager

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Resident 2016 - 2017 Not Recommended
Reviewed 03/25/2017
Walls are so thin. If someone is in the kitchen, you can clearly hear everything they are saying in the bedrooms with the doors closed. Terrible! Good location, good views, but the noise is a huge issue. See More
411 Lofts Manager03/29/2017

Thank you for sharing your concern. I apologize for the frustration you have experienced regarding noise. Though you also had some positive experiences, it is our goal to create the best for you to live. Thank you again for sharing. If we can be of any assistance addressing any specific, excessive noise on your floor, we are more than happy to do so. Please feel to reach out to me directly @ 734-998-4400. Best, Abby Jarvela, Community Manager.

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yoshikoi • Resident 2016 - 2017 Recommended
Reviewed 01/19/2017
Sterling 411 is a safe, productive, and fun place to live. I have loved living here and am excited to renew my lease. The location is great, it's a more mature crowd with Main Street being close. The food is great, the amenities are great, and… See More
411 Lofts Manager01/23/2017

Thank you so much for the positive review and kind words. We really appreciate your feedback! if we can do anything further for you, please don't hesitate to let us know! We are so happy to have you as a valued resident at Sterling 411 Lofts.

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mars11 • Resident 2016 Recommended
Reviewed 12/31/2016
Great location that is close to central campus, restaurants, and bars. I've lived here for 5 months now and I have only had a noise problem once from neighbors. No noise from outside. Provides coffee in the morning which is nice and convenient. Apartments are modern-styled… See More
411 Lofts Manager01/05/2017

Thank you so much for your feedback and the 5 star rating! We love our residents and community and take pride in providing a great place to live. We love that you have chosen Sterling 411 as your home and we are so happy to have you here. If you ever experience another noise issue, please feel free to contact the leasing office as we are here to help with any all issues to ensure you are continuing to enjoy your living experience. Thanks again!- Abby Jarvela, Community Manager

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[email protected] • Resident 2016 Recommended
Reviewed 12/05/2016
All of the rooms are extremely nice especially in comparison to other apartment complexes in Ann Arbor. Not only is it close to campus and classes, it is right next to all of the great restaurants Ann Arbor has to offer.
411 Lofts Manager12/15/2016

Thank you for the kind words, Joey! Our location is definitely one of the many things we take pride in at Sterling 411, and we're so glad that it has been such a convenience for you. I'm so happy to hear that we are meeting your expectations and hope you stay with us for another year! Thanks again Joey!

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Resident 2016 Not Recommended
Reviewed 09/27/2016
Nice apartment, but they nickel and dime you for everything. I wish I had chosen to live somewhere better (like zaragon, arbor blu or varsity) for the amount I am paying. For example, 175$ for an indoor parking spot, a fee if you get locked out… See More
411 Lofts Manager09/29/2016

Thank you for your feedback. We are disappointed to hear that you were so displeased with your apartment. We sincerely apologize for the issues that brought you concern. Please feel free to reach out directly to the leasing office and ask for me personally at 734-998-4400. My name is Abby and I am the property manager. Thank you again.

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Resident 2015 - 2016 Recommended
Reviewed 09/01/2016
I love living at Sterling 411! If there is anything ever wrong, the maintenance is always prompt and helpful. The staff is always super sweet and hospitable to one's needs, too. The only con I can think is that the walls are so thin, so you… See More
411 Lofts Manager09/27/2016

Thank you for taking the time to leave us feedback. We are so glad that you enjoy living at Sterling 411 Lofts! Please feel free to stop in the office to say hello and grab a snack anytime. Thanks again!

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Resident 2013 - 2014 Not Recommended
Reviewed 06/08/2016
Lived there my sophomore year at U of M from late August 2013 to early August 2014, rating now I've lived a few more places around Ann Arbor and am currently apartment hunting and see how helpful reviews can be so I thought I'd leave one.… See More
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sitaploy • Resident 2015 Recommended
Reviewed 12/10/2015
Very nice staff. Great gym, game room, and other amenities. The building has lots of fun activities and events. My favorites are free coffee and tea.
411 Lofts Manager02/18/2016

Thank you for the 5 star rating! We appreciate your feedback and are so happy you are enjoying living at Sterling 411. Thanks again!

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Resident 2015 Recommended
Reviewed 12/10/2015
Sterling 411 is overall a quality apartment. The walls are thin, however, so you can hear neighbors all the time.
411 Lofts Manager02/18/2016

Thank you for your feedback. We are always looking for ways to better the community. Please feel free to stop in the leasing office and say hello and grab a snack! We would be so glad to see you and hear more about your experience.

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athena894 • Resident 2015 Recommended
Reviewed 11/17/2015
The room is spacious and the maintenance staff here are friendly. Love it!
411 Lofts Manager02/18/2016

We are so happy you enjoy living at Sterling 411! Thank you for the kind words, specifically regarding our maintenance team- We agree; THEY ARE AWESOME. Thanks again!

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asauber • Resident 2015 Recommended
Reviewed 11/09/2015
I love living here! The staff is very reliable and helpful. They truly care. Maintenance is also very reliable. The apartments and views are beautiful too!
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Resident 2015 Recommended
Reviewed 10/27/2015
Sterling 411 is a very nice, modern apartment in a great location in downtown Ann Arbor. There are plenty of restaurants and shops nearby, and office staff is super friendly.
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Resident 2015 Recommended
Reviewed 10/02/2015
Things have been great so far. Initially the wifi wasn't working too well but everything has been resolved. I love the weekly things being done in the lobby.
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alexandraz • Resident 2014 - 2015 Recommended
Reviewed 04/06/2015
The events put on by the leasing office are great. Service requests are attended to immediately, which is an added bonus. I wish laundry was included in the amenities. Also wish the fitness center was a bit larger for the cost of living, but it definitely… See More
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Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Covered Parking
  • Private Garage

General

  • Community Center
  • Controlled Access
  • Gym

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,262

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

1 Bedrooms, 2 Bathrooms

  • Price

    $1,282

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,348

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $1,303

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

4 Bedrooms, 2 Bathrooms

  • Price

    $1,910

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4 Bedrooms

4 Bedrooms, 3 Bathrooms

  • Price

    $1,112

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing

With airy spaces and stylish colors, the luxurious apartments provide true urban living just two blocks from the U of M campus and the heart of downtown Ann Arbor. Student housing at Sterling 411 Lofts offer extraordinary living and exceptional value. At Sterling you'll find floorplans for one, two, three, and four bedroom lofts designed to house one to five college students. - See more at: http://

Questions & Answers (2)

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Do you have to be a U of M student to live here? I currently go to EMU

Kylie_B510 · September, 19 2018
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Can you hear your neighbors?

Anonymous · March, 19 2018
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411 Lofts is an apartment in Ann Arbor in zip code 48104. This community has a 1 - 4 bedroom, 1 - 3 bathroom, and is for rent for $1,112 - $1,910. Nearby cities include Ypsilanti, Saline, Dexter, Whitmore Lake, and Belleville. 48109, 48107, 48105, 48103, and 48108 are nearby zip codes.

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411 Lofts

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Management Photos (13)

  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI
  • (Manager photo uploaded on 05/20/2016) Image of 411 Lofts in Ann Arbor, MI

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