I really have enjoyed living at Sterling 411. First off, the staff is extremely kind and helpful every single time I walk into the office. They make sure to notify that rent is due --sending emails giving multiple reminders and posting signs in the elevator to remind you on your way home. The online portal is extremely easy to make a payment and is also easy for my parents to access as well. There is free tanning and a gym on the 10th floor, as well as an area to do homework and a printer. I wish that laundry wasn't an additional fee but that is about my only complaint. I love being in between State Street and Main Street, there are so many coffee shops close by, great places to grab food, and an easy walk to campus buildings. I also park my car in the garage below the apartment and it is temperature controlled and safe to get down and up with a key card and garage pass that allow access. There is a security guard every night that makes sure that all guests check in during after hours. My favorite day of the week is Friday in Sterling 411 because of the freshly baked cookies served all day. There are frequent food giveaways and always candy (king size) in the office. Another great aspect of living in Sterling is the free, freshly brewed coffee every morning. This has been great when I am leaving in a hurry and I know I can count on some caffeine downstairs. It is great that they don't charge for a lock out during office hours because I am always forgetting my key card. The general state of my apartment is gorgeous and my friends always comment how lucky I am to live in such a high end place. Whenever something needs to be fixed, maintenance is usually there within 24 hours. HIGHLY recommend living here, I just re-signed my lease and am excited for my senior year here.