prayforeverylife • Resident • 2007 - 2010 Recommended
I had a repair request yesterday. Not only did Patrick assess my requested repair the same day...he recognized that my door lock was not right (something I wasn't even aware of). When I came home, the original repair was addressed, and I had a new lock on my door. I also want to add that the manager, Mary Lou, goes beyond the call of duty when it comes to the residents at the Ponds. She is professional, addressing the needs of the residents, yet she makes you feel at home. I mentioned to Mary Lou and the staff that, even if I won the Mega Millions, I would stay in my apartment. I love it here that much!
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