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2511 Packard Street, Ann Arbor, MI 48104
2511 Packard Street, Ann Arbor, MI 48104

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Resident 2010 - 2011 Recommended
Reviewed 11/06/2011
I lived here for a year in one of the two bedroom apartments, and it is by far the best place I have ever lived. Maintenance was quick, the staff knew you by name, and it was a nice safe community. It has a pool, a workout room (which isn't the best, but there is a stair machine, elliptical, treadmill, two weight machines, and a couple free weights), and beautiful grounds. Overall it was a very pleasant experience! The only slight problem I encountered when it came to move out time and there was a discrepancy over the pet policy. I have a pet rabbit, which, prior to signing any paperwork or putting down any deposits, my roommate and I were both informed on several occasions that rabbits are a caged animal and therefore did not count as a pet. However, upon getting our security deposit back they took out a $250 pet fee. I called and spoke with the manager who got very angry and tried to say it was my fault that the leasing agent told us improper information. However, a quick call to corporate and having some vet records sent over verifying I did have a rabbit solved the problem and I got my $250 back. For anyone who wants to know, the Hayman company DOES NOT count caged animals as pets, as the corporate representative for that community verified. Despite this small headache, it was a very pleasant experience and I would live here again - just with extra paperwork to avoid the same issue again!
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