Review History for anonymous

The Emerson


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anonymous

Resident 2013 - 2018

7/23/2018

I've been here for a couple of years now and I've seen a transition as Signature has been sold to Village Green and is now called the Emerson. Certainly maintenance requests go unanswered or they will 'patch up' something only to later have it break... again. This has happened a few times since the new owners so I'm not sure what's going on there. Also, and important from an esthetic point of view, the parking lots are crappy, cracked and potholed. Be careful of the entrance as there is a large and sharp ring in the middle that can damage your car. Overall I like living here I just wish they'd do better with returning phone calls, maintenance and the parking lot.
    Manager

    7/25/2018

    The Emerson
    Hello, and thank you for sharing your feedback with The Emerson. We are thrilled to have you as a resident with us, and we're glad to hear our team has been able to improve your experience. We are looking forward to making many additional improvements to our community that will benefit all of our residents. We will be starting asphalt and concrete replacement in the near future, and we are working diligently with our service team to ensure all reported concerns and requests are addressed and resolved within 24 hours. If we can do more to improve your experience, or if you'd like to speak with us personally, please, don't hesitate to contact us directly at sigpropmgr@villagegreen.com or 734-995-4300. Thank you, Kathy D., Property Manager

    Review 2 out of 166

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    The Emerson

    March 2024

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