Review History for marshalang1225

The Villas at MainStreet


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marshalang1225

Resident 2017 - 2018

4/18/2018

I have been living here for almost a year and I am so excited for my lease to end. The apartment is fine-- nothing special, and so expensive. They have also significantly increased rent rates-- for what?! -Thin walls and bad insulation-- my heating bill is extremely high and I can here my upstairs neighbors walking around. -The lawn is mowed early morning on Saturdays-- I'm sorry but I'm sleeping. -My washing machine stains my clothing and I have brought it to their attention, and no replacement. -They have a stupid "Parcel Pending" system that I get charged for yet I am still getting packages to my door. What's the point of this? -When they re-did the painting, they got paint all over my deck and flower pots. There are literally paint footprints on my deck! -The staff send way too many emails. -The gym is so bad. Not worth it for the price. Definitely need to find a place that treats residents well when you're paying this much.
    Manager

    5/14/2018

    The Villas at MainStreet
    We're so sorry to hear that your experience has not been as positive as we would have hoped. We sincerely apologize for any inconveniences that you've encountered in your home and elsewhere. We can assure you that we will utilize your valuable feedback to help us improve and better serve our residents moving forward. However, we sincerely want you to enjoy your home to the fullest and if there is anything that we can assist you with at this time, or if you would like to discuss your concerns with us further, please feel free to reach out to us here in the office at your convenience. Thank you.

    Review 84 out of 200

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    The Villas at MainStreet

    March 2024

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