The Villas at Northstar
#1,448 #1 #12

What is epIQ?

The Villas at Northstar

2820 Windwood Drive, Ann Arbor, MI 48105
(1506 Reviews & Surveys)
$1,580 - $3,555/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Limited time special! Ask us how you can receive $1,000 off of your first month's rent! *Certain restrictions may apply.

Floor Plans & Pricing

1 Bedroom

Waterford

1 Bed, 1 Bath | 692 sq. ft.

$1,580 - $2,820

5 Available Units

See Floor Plan Details

2 Bedrooms

Wedgewood

2 Beds, 2 Baths | 1,023 sq. ft.

$1,815 - $3,555

5 Available Units

See Floor Plan Details

Lenox

2 Beds, 2 Baths | 943 sq. ft.

$1,995 - $3,425

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.6

Safety

4.7

Office Staff

4.4

Maintenance

4.6

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

32

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.53 days

View Community Timeline
View Community Timeline

The Villas at Northstar Reviews

(304)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1229211

Verified Resident 2023 - 2024

2/24/2024

Overall this community is a good one!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Manager

    2/26/2024

    The Villas at Northstar
    We're thrilled to see your positive rating for The Villas At Northstar!
    Review Author Icon

    Resident 1223912

    Verified Resident 2021 - 2024

    2/6/2024

    Great spot to live on north campus in Ann Arbor. The bus stop is close and easy to get anywhere in the city. Apartments have the best storage of any place I've seen, especially the 2nd floor units. Floor and gym are nice, covered car… See More >
      Manager

      2/6/2024

      The Villas at Northstar
      We're glad to know that you appreciate the convenient location and ample storage at The Villas At Northstar. It's great to see your positive comments about our amenities too. Thanks for choosing us as your home in Ann Arbor!
      Review Author Icon

      Resident 1221643

      Verified Resident 2023 - 2024

      1/30/2024

      Well maintained community. Need for a bit of upgradation on the wardrobes and make it more budget friendly for people who has been part of community for a long period now. Possibility to look at more security features. I felt that overall Society office needs… See More >
        Manager

        2/1/2024

        The Villas at Northstar
        Hello. it is our desire to provide a comfortable and well-maintained place for our residents to call home. Thank you for alerting us to your concerns. When you get a moment I would love to speak more with you about these matters. Please email Northstarmgr@livetrilogy.com. Kayla Ghandour / Community Manager
        Review Author Icon

        Resident 1211765

        Verified Resident 2023

        12/26/2023

        Very nice and quiet place. Great surroundings and well maintained community. Office staff is courteous and friendly. Maintenance staff led by Neil is very responsive and quick to respond to any needs. Overall, a great place to be in Ann Arbor.

          Manager

          12/28/2023

          The Villas at Northstar
          Wow, we can't thank you enough for making our day with your wonderful comments about our community and team. We aim to provide affable, reliable service and we know that Neil will appreciate the shoutout! Kayla Ghandour, Community Manager
          Review Author Icon

          Resident 1201656

          Verified Resident 2021 - 2023

          11/22/2023

          It has been good. It has been quiet and my apartment concerns are handled quickly. I have felt safe. Even if things are not handled correctly by maintenance a repeat phone it is handled the next day. It has been a good experience… See More >
            Manager

            11/26/2023

            The Villas at Northstar
            Thank you for sharing your wonderful experience in our community! We are glad that our team has been so efficient in addressing any of your concerns. Please feel free to reach out anytime we can assist you. Kayla Ghandour, Community Manager
            Review Author Icon

            Resident 1198584

            Verified Resident 2023

            11/11/2023

            Good good good good good good good good good good good good good good good good good good good good good … See More >
              Manager

              11/14/2023

              The Villas at Northstar
              What a joy to receive your amazing stamp of approval! Have a wonderful day. Kayla Ghandour/Community Manager
              Review Author Icon

              Resident 1197445

              Verified ProspectVisited 2023

              11/8/2023

              Contemplating whether I should move here or not base on management. I just need to be comfortable where I lay my head. Also it should not take for a survey for you to reach back out if you do, I understand.

                Manager

                11/10/2023

                The Villas at Northstar
                Thank you for your interest in our community! We would love to have you as one of our newest residents her at Northstar. If we have continued to cross paths at the wrong time, please feel free to email me directly at northstarmgr@livetrilogy.com. Kayla Ghandour/Community Manager

                Updated Review

                Review Author Icon

                Resident 369864

                Verified Resident 2017 - 2023

                11/7/2023

                The maintenance staff is great but some of the office staff are rude and unprofessional in dealing with resident concerns. The property has changed ownership about every 2 to 3 years and the transition in property management creates a lot of frustration and uncertainty related… See More >
                  Manager

                  11/10/2023

                  The Villas at Northstar
                  We are genuinely disheartened to read your feedback which doesn't reflect our typical standards. We are sorry for any disappointment you experience interacting with our office team. However, we will be sure to pass on your kind words to ourm maintenance staff. Thank you for highlighting some areas to improve as well. We're always up for constructive feedback. Kayla Ghandour/Community Manager
                  Review Author Icon

                  Resident 1187563

                  Verified ProspectVisited 2023

                  10/6/2023

                  Excellent feel and form to this community.The in-town location is convenient to downtown A2, parts of UM, etc Being basically surrounded by planned housing communities is OK -- it's certainly the wave of the present and future. But there are a few places kind of… See More >
                    Manager

                    10/9/2023

                    The Villas at Northstar
                    Thank you very much for taking the time to share your acknowledgment about our community! We wish you well in your new home, and maybe down the road we will get the opportunity to welcome you to Northstar. Have a wonderful day! Kayla Ghandour/Community Manager
                    Review Author Icon

                    Resident 1187054

                    Verified Resident 2023

                    10/5/2023

                    Good for now, aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Good for now, aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Good for now, aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Good for now, aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

                      Manager

                      10/7/2023

                      The Villas at Northstar
                      Thank you very much for your generous rating. We are glad you are enjoying a 5-star living experience! Kayla Ghandour/Community Manager
                      Review Author Icon

                      Resident 1181192

                      Verified Resident 2023

                      9/16/2023

                      "The Villas at Northstar provide a truly exceptional living experience. With their well-designed apartments, modern amenities, and a convenient location, they cater to those who appreciate both comfort and convenience. The spacious layouts and attention to detail in these apartments create an inviting atmosphere for… See More >
                        Manager

                        9/18/2023

                        The Villas at Northstar
                        Thank you very much for your amazing description of our community. We are thrilled to hear you are so happy here. Northstar strives to deliver the best possible living experience for all of our residents. Please reach out if you ever need anything at all! Kayla Ghandour/Community Manager
                        Review Author Icon

                        Resident 1180783

                        Verified Resident 2023

                        9/14/2023

                        The issue with entering the house on the first day because I didn't receive proper emails about rent and documents. The staff was helpful but felt they were rude and had no proper communication. Still haven't received the fob key necessary to enter all amenities… See More >
                          Manager

                          9/20/2023

                          The Villas at Northstar
                          We are disappointed to hear that your move-in wasn't the seamless process we strive for. We are genuinely sorry for any confusion related to the lease and want to ensure your apartment home is attended to quickly and thoroughly. Please reach out to us at northstarmgr@livetrilogy.com. Kayla Ghandour, Community Manager
                          Review Author Icon

                          Resident 1180660

                          Verified Resident 2023

                          9/14/2023

                          So far the apartment is great! The office staff are so kind and patient, and maintance responds really fast! The community feels very safe and residents are friendly. The rent is a little steep but so far has been worth it!

                            Manager

                            9/18/2023

                            The Villas at Northstar
                            We are so glad that you have found your recent move into our community so positive! Thank you for complimenting our speedy maintenance and welcoming office team. We are here for you whenever you need us at northstarmgr@livetrilogy.com. Kayla Ghandour, Community Manager
                            Review Author Icon

                            Resident 1178831

                            Verified Resident 2019 - 2023

                            9/9/2023

                            Generally good management. Nice neighborhood. Convenient. ***********************************************************

                              Manager

                              9/12/2023

                              The Villas at Northstar
                              What a joy to receive your 5-star stamp of approval! Have a great day! Kayla Ghandour / Community Manag
                              Review Author Icon

                              Resident 1173622

                              Verified Resident 2019 - 2023

                              8/24/2023

                              So far great except for Canadian geese poop which is like a zoo especially close to ponds. ...........................................................

                                Manager

                                8/27/2023

                                The Villas at Northstar
                                We are so happy to hear that your experience in our community has been great so far! We do apologize about the geese and the messiness they leave behind. Have a wonderful day. Kayla Ghandour / Community Manager
                                Review Author Icon

                                Resident 1169771

                                Verified Resident 2023

                                8/13/2023

                                The leasing office members are really nice. They helped us going through the application process. The application process was fine. But due to the high volume of the waiting list, we did wait for about 6 weeks. But I would say it was worth it.… See More >
                                  Manager

                                  8/16/2023

                                  The Villas at Northstar
                                  Thank you very much for your feedback and especially your applause for our attractive environment and superior service by our office and maintenance teams! We are sorry about any noise and would be glad to look to see if there is anything we can do about the AC. Please direct this and any other inquiry to us at northstarmgr@livetrilogy.com. Kayla Ghandour, Community Manager
                                  Review Author Icon

                                  Resident 1169482

                                  Verified Resident 2023

                                  8/12/2023

                                  Amazing experience with a sense of safety and clean apartments. Smooth leasing and move-in process. Approachable staff at the office. Maintained swimming pool and gym at all times. Worth the price and easy accessibility.

                                    Manager

                                    8/15/2023

                                    The Villas at Northstar
                                    We just love hearing our residents describe our community as "amazing!" Thank you for letting us know that you found your leasing and move-in a seamless process - a testament to our team's commitment to service. We are here for you at northstarmgr@livetrilogy.com. Kayla Ghandour, Community Manager

                                    Updated Review

                                    Review Author Icon

                                    Resident 1044825

                                    Verified Resident 2022 - 2023

                                    8/5/2023

                                    Overall pretty nice. But during the last thunderstorm last week, we lost power for over two days. I know DTE is to take the blame, but the leasing office should be responsible for monitoring the maintenance and ensure that the infrastructure is reliable. Thanks!

                                      Manager

                                      8/8/2023

                                      The Villas at Northstar
                                      Thank you very much for taking to rate our community. We are always happy to speak with you about these matters, please feel free to contact us at villasatnorthstarmgr@livetrilogy.com. Have a wonderful day. Kayla Ghandour /Community Manager
                                      Review Author Icon

                                      Resident 1161407

                                      Verified Resident 2023

                                      7/20/2023

                                      I put in two work requests for plumbing issues on Friday and they came in and fixed both issues on Monday. Was shocked because I was expecting to wait for at least a week. Very happy with how quick and efficient maintenance staff is here!

                                      Manager

                                      7/22/2023

                                      The Villas at Northstar
                                      It is music to our ears to hear how comfortable and satisfied you are in our community. Our maintenance team strives to be prompt and reliable, so your compliments will mean a lot to them. We are here for you at northstarmgr@livetrilogy.com. Kayla Ghandour, Community Manager
                                      Review Author Icon

                                      Resident 1156861

                                      Verified ProspectVisited 2023

                                      7/6/2023

                                      The Villas at Northstar is worth a look. I don't live there yet, but when I visited I was met with a well-kept community and knowledgeable staff who did a great job to show me the community without pressure to lease.

                                        Manager

                                        7/10/2023

                                        The Villas at Northstar
                                        Thank you for taking the time to share your excellent rating! We hope to have you as one of our newest residents! Have a nice day.

                                        Updated Review

                                        Review Author Icon

                                        Resident 1134646

                                        Verified Resident 2023

                                        7/4/2023

                                        Application process was very smooth. The staff were incredibly respectful and responsive. The community upkeeps amenities and shared facilities very well. Maintenance is very fast and efficient; there is an app where you can write down what's wrong and it just gets fixed. Looking forward… See More >
                                          Manager

                                          7/6/2023

                                          The Villas at Northstar
                                          We appreciate your comments and are happy to hear that our team helped make your move-in a seamless process. We expect you will be happy here for a long time to come. Welcome home! Kayla Ghandour
                                          Review Author Icon

                                          Resident 1154846

                                          Verified Resident 2023

                                          6/29/2023

                                          My experience with The Villas at Northstar so far has been great. It was easy to schedule a virtual tour of the apartment and the lease signing process was very easy and convenient. Everything was ready for me to move in on my official move… See More >
                                            Manager

                                            7/1/2023

                                            The Villas at Northstar
                                            We are so happy to hear about your positive experience with our team! Thank you for your 5 star rating and we hope you're enjoying your new home!
                                            Review Author Icon

                                            Resident 1139254

                                            Verified ProspectVisited 2023

                                            5/9/2023

                                            The community is lovely and in a perfect location for those seeking a quiet, family friendly corner of Ann Arbor. Some of the most beautiful parks in the area are nearby. The pool area is nice and I appreciate that they have both a dog… See More >
                                              Manager

                                              5/12/2023

                                              The Villas at Northstar
                                              Thank you very much for your generous rating. We are glad you are enjoying your living experience at Villas at Northstar! Kayla Ghandour/Community Manager
                                              Review Author Icon

                                              Resident 1136535

                                              Verified ProspectVisited 2023

                                              5/2/2023

                                              Brooke was fantastic. She answered all of our questions and helped us through the application process. We really appreciated being able to do the self-guides tours. The apartments were clean, spacious, and in a great location.

                                                Manager

                                                5/4/2023

                                                The Villas at Northstar
                                                Thank you for sharing your satisfaction with our helpful team! We will certainly let Brooke know you appreciate her help. If we can do anything for you, please let us know. Kayla Ghandour, Community Manager
                                                Review Author Icon

                                                Resident 1135171

                                                Verified ProspectVisited 2023

                                                4/27/2023

                                                Prompt responses and easy to use application interface. These apartments are in a great location and seem to have a lovely amount of amenities for their tenants. Of course the Ann Arbor rent costs are not ideal, but what can you do about that?

                                                  Manager

                                                  4/29/2023

                                                  The Villas at Northstar
                                                  Thank you for your 5-star vote of confidence about our community. We are glad that our team has impressed you with their responsiveness and attention. And how great that you enjoy our superior amenities. We are here for you!

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer and Dryer Included in Apartment Home
                                                  Parking
                                                  • Covered Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $35. Pet Limit: 2. Comments: Pets Welcome
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $35. Pet Limit: 2. Comments: Pets Welcome
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Additional Storage
                                                  • Bike Racks
                                                  • Business Center
                                                  • Clubhouse
                                                  • Courtyard
                                                  • Dog Park with Agility Equipment
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Free Weights
                                                  • Garbage Disposal
                                                  • On-Site Management
                                                  • Outdoor Kitchen Area
                                                  • Package Receiving Service
                                                  • Peloton Spin Bike
                                                  • Playground
                                                  • Pool
                                                  • Private Balcony/Patio
                                                  • Public Transportation
                                                  • Recycling Program
                                                  • Short Term Lease Available
                                                  • Stainless Steel Appliances in Select Units
                                                  • Sundeck
                                                  • Tennis Court
                                                  • Vaulted Ceilings
                                                  • Walk In Closets
                                                  • Wood Finish Flooring in Select Units
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  Luxury Apartments in Ann Arbor, MichiganMake your lifestyle a priority in a place that has it all: stunning apartments in Ann Arbor, exciting amenities, and proximity to work-and-play destinations. Located on the northeastern side of the city, The Villas at Northstar is not like other communities. It s newly renovated and comes with private entries, upscale gathering areas, direct access to nature retreats, and short rides to virtually any part of the city. Flexible lease terms are also available! Live in a place that is uniquely yours. Whether you choose a one or two-bedroom apartment, you ll benefit from in-unit washer/dryer sets, patios or balconies, crackling fireplaces, and generously sized closets. Select homes even come with added extras such as stainless-steel appliances, vaulted ceilings, and wood-finish plank floors. As for the amenities, they are designed to match your lifestyle. Relax in the landscaped courtyards, play a game on the tennis court, or enhance your professional skills in the 24-hour business center. You ll also have access to an outdoor kitchen, a resort-style pool, a clubroom with Wi-Fi, and a fitness studio with Peloton spin bikes. Aside from these, you ll love connecting with neighbors during our resident events. That s the beauty of choosing our apartments in Ann Arbor, Michigan!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Trilogy

                                                  A
                                                  A
                                                  Communities
                                                  27

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is The Villas at Northstar Rated?
                                                  Based on 1506 number of votes by renters, The Villas at Northstar is currently rated 4.4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Villas at Northstar?
                                                  The Villas at Northstar is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Villas at Northstar is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at The Villas at Northstar?
                                                  The Villas at Northstar is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is The Villas at Northstar?
                                                  The Villas at Northstar is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  The Villas at Northstar is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at The Villas at Northstar?
                                                  The Villas at Northstar is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 2.53 days to their community reviews in the past year.
                                                  Who manages The Villas at Northstar?
                                                  Trilogy
                                                  What is the pet policy at The Villas at Northstar?
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $35
                                                  Pet Limit: 2
                                                  Comments: Pets Welcome
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $35
                                                  Pet Limit: 2
                                                  Comments: Pets Welcome
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Limited time special! Ask us how you can receive $1,000 off of your first month's rent! *Certain restrictions may apply.

                                                  Contact Property

                                                  The Villas at Northstar

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  The Villas at Northstar is a 692 - 1,023 sq. ft. apartment in Ann Arbor in zip code 48105. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,580 - $3,555. Nearby cities include Ypsilanti, Saline, Dexter, Whitmore Lake, and Belleville.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.