Ratings & Prices for The Villas at Northstar, Ann Arbor, MI

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	4
Office Staff	3.8
Maintenance	4
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	5

Manager's Review Engagement

Percentage of reviews responded to	80%

Manager's Review Reply Time

Average time to respond to reviews	2 days

Ratings & Reviews (209 Reviews)

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Resident • 2018 - 2021

01/16/2021

The apartments are good for the price, but we will not be renewing our lease. The grounds are not maintained in the winter and the office staff is extremely difficult to reach. They do not salt or plow the sidewalks in a timely matter. If you… See More

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Resident • 2020

12/10/2020

Really nice community, mostly grad students. It's pretty quiet and the ponds make it really nice. The work out room has pretty much everything you need & the pool over the summer was kept up really nice!

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The Villas at Northstar Manager

12/10/2020

Hello! Thank you for taking the time to provide feedback on your experience at Orion NorthStar. Were are delighted to hear about your positive experience! Please feel encouraged to reach out any time with questions or concerns! [email protected] ' 734-662-03330. - Orion NorthStar Management

Bryce_B823 • Resident • 2019 - 2020

12/02/2020

Highly recommend for anyone looking for a nice, affordable place to live. The area is quite and close to all the essentials (Kroger, Gas, Restaurants, Gyms, Hiking trails, etc.). The amenities they offer are great (big pool, tennis courts, playground, dog park and gym even with… See More

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The Villas at Northstar Manager

12/03/2020

Abdulla_A167 • Resident • 2020

07/26/2020

Friendly staff! Quick and excellent maintenance team. Location is great for a graduate student. Near two main roads (Nixon and green) so it's easy to get around and out of town. Also near a bus route. There's a kroger and shopping options nearby. Amenities are well… See More

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The Villas at Northstar Manager

07/28/2020

Thank you for taking the time to provide feedback on your experience at Orion NorthStar! We will be sure to relay your kind words to our team! Please reach out to our offices with any questions concerns or additional feedback! We appreciate the opportunity to know where we can improve or where we are already excelling! Have a tremendous day! - E. Spriggs - Community Manager

Sarah_E772 • Resident • 2019 - 2020

03/27/2020

I live at Orion and it is the perfect location for my life as a graduate student. It's right on the bus route, has a gym and pool, and the leasing staff is always so helpful! Small and quiet community great for small families and students.… See More

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The Villas at Northstar Manager

03/30/2020

Hi Sarah! Thank you for taking the time to leave us such a beautiful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please reach out with any questions or concerns you may have. [email protected] | 734-662-0330. – Erin S. Community Manager

Resident • 2019

06/09/2019

I have heard many good things about this apartment from my friends who once lived here. I happened to live here for a short term before move-in to a new house. This is really wonderful place with great amenities and value considering the location and living… See More

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The Villas at Northstar Manager

03/30/2020

Hello! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority, and we are committed to our customers. Its customers like you that make our job wonderful. [email protected] | 734-662-0330. – Erin S. Community Manager

Resident • 2018 - 2019

02/10/2019

Overall, we've had a good experience. Our move-in date was delayed by 2 days, but management was very accommodating and professional about handling the move. We had new/refurbished appliances, newly renovated unit, and new flooring. We love using the shared BBQ and pool area in the… See More

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The Villas at Northstar Manager

02/12/2019

Hello, Thank you for taking the time to provide feedback on our community! We greatly appreciate your kind words and honest feedback. If you are having trouble with your dryer in your apartment, we would love the opportunity to take a look at it and see if we can't improve the functionality. Please reach out to our office team to set a time for our service technicians to come have a look at that dryer. [email protected] ' 734-662-0330. We look forward to hearing from you soon!

jkauffmann85 • Resident • 2017 - 2018

12/25/2018

Since the corporate takeover, this is no longer the amazing property it used to be. When I first moved in the leasing staff worked endlessly to make sure my needs were met, including helping me upgrade apartments the day I was supposed to move in when… See More

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The Villas at Northstar Manager

12/27/2018

Hello, Thank you for providing feedback on our community. Due to the nature of your concerns, we believe these matters would be best resolved with direct communication. Please reach out to me directly at your earliest convenience to discuss. I look forward to hearing from you soon. [email protected] ' 734-662-0330. Have a great day!

Resident • 2017 - 2018

12/02/2018

They raised our rent this month without telling us that they were going to. Communication here is now very poor. The landscaping is not as nice as it used to be. I don't reccomend that anyone move here.

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The Villas at Northstar Manager

12/03/2018

Hello, Thank you for taking the time to provide feedback on your experience with Orion NorthStar. Due to the nature of your concerns, we feel that this matter could best be resolved with more direct communication. Please reach out to speak with our community manager at your earliest convenience 734-662-0330 ' [email protected] I can assure you that we do not raise rents without notice to our residents. In the event of a renewal, notices are sent out a minimum of 45 - 60 days in advance of the current lease expiration. Additionally, a new lease would need to be signed with the new rate which residents are strongly encouraged to read before signing. If a resident fails to select a renewal term, the rent defaults to the month to month rate also outlined in the lease agreement. I look forward to speaking with you directly on this matter and answering any of your remaining questions. Have a wonderful day!

Resident • 2017 - 2018

10/11/2018

We loved living here. But recently there has been a corporate takeover and I am not pleased. The new management staff are not friendly, and they don't seem to have a commitment to doing things properly. They are very rude. I went to the office to… See More

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The Villas at Northstar Manager

10/12/2018

Hello, Thank you for taking the time to submit a review of our community. We greatly appreciate the opportunity to improve our systems and customer service! We're very sorry to hear that you feel that our team has provided anything but the highest level of customer service to you. Thank you for bringing the propped open gates to our attention, this is not something we condone or practice but will be vigilantly monitoring moving forward. Part of our new amenities package for our residents includes valet trash service through Trash Butler for which small individual refuse bins have been provided. They are not intended to be a blight on the property or apartment homes. We would love the opportunity to speak with you in person regarding your concerns. At your convenience, please stop by the leasing office, call us at 734-662-0330 or email us at [email protected] We'll do everything we can to help improve your stay in our community. I hope we hear from you soon! - Erin Spriggs, Community Manager

Resident • 2018

10/08/2018

The apartments are nice. However, the new management team is highly inconsiderate and rude. Responses are very slow and at times nonexistent. Notices are often sent out last minute, sometimes with threats to add charges to your bill if you don't comply. For example, a notice… See More

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The Villas at Northstar Manager

10/11/2018

hessammahdavifar • Prospective Resident • Visited 2018

09/25/2018

These guys refuse to refund me 300$ as the so called "administrative fees" which they had said is refundable. I had submitted a rental application with the previous management and paid the 150$ application fees + 300$ for the admin fees. I cancelled my application couple… See More

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The Villas at Northstar Manager

10/11/2018

Hello, Thank you for taking the time to submit your review. We appreciate the opportunity to improve our systems from your feedback. We are sorry to hear that you feel as though our application process has let you down. We would be more than happy to go over any additional details with you regarding the application process and the cut off timelines for refunds that you agreed to upon submission of your application. Please feel encouraged to reach out to me directly by either phone or email 734-662-0330 or [email protected] - Orion NorthStar Management

Verified Resident 520485 • vrp • 2018

07/30/2018

Initially, great experience with leasing agent. Then when moved it, disgusting carpet, not handled properly, and a disgusting amount of bugs INSIDE. Also, outside of building is covered in bugs and spider webs.

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The Villas at Northstar Manager

10/11/2018

Hello, Thank you for taking the time to submit a review of our community. We're very sorry to hear that you had a less than superb move in experience. As always we strive in delivering the best in product and customer service to our residents. Your feedback will allow us modify our procedures and policies to allow for improved experiences in the future. We would love to speak with you personally about your experience or anything else that you would like to discuss. Please feel encouraged to reach out to the leasing office to set an appointment with the community manager, call us at 734-662-0330 or email us at [email protected] We'll do everything we can to help improve your stay in our community. I hope we hear from you soon! - Orion NorthStar Management

Verified Resident 519285 • vrp • 2018

07/27/2018

My family go to the pool in our apartment almost every weekend since it's kind of hot these days. Basically there are not too many people there and it's very nice to spend time with your little kids in summer.

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The Villas at Northstar Manager

10/11/2018

Hello, Thank you for taking the time to provide feedback about our community! We hope you continue to enjoy living at Orion NorthStar. If you have any further feedback, feel free to share with us in person at our leasing office, by phone 734-662-0330, or email [email protected] - Orion NorthStar Management

Verified Resident 468969 • vrp • 2015 - 2018

07/04/2018

This apartment complex is nice. It has become more expensive to live here every year, but the complex itself has beautiful landscaping, sidewalk and AATA bus access, and comfortable amenities including a pool, tennis court and workout room. It is within walking distance to several grocery… See More

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The Villas at Northstar Manager

04/03/2018

Thank you for taking the time to review Orion Northstar. We're happy to hear you enjoy being a part of our community.

Verified Resident 362801 • vrp • 2012 - 2018

07/02/2018

we enjoy the diversity of the residents in this complex - many ages, nationalities and races. We also like the location - it is a generally quiet neighborhood and close to shopping and services. The maintenance staff is very good. See More

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Verified Resident 393669 • vrp • 2017 - 2018

06/27/2018

This apartment is excellent for families with kids and pets. Especially in summer, the outdoor pool is well maintained and easy to have fun with your kids. The staffs in the office are quite helpful to response most of residents requests.

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The Villas at Northstar Manager

09/08/2017

Dear Happy Resident, Thanks for your 4 star rating and nice review of Orion NorthStar. We are pleased to know that you are happy living in our community. If you need anything, please let us know!

Verified Resident 505406 • vrp • 2018

06/26/2018

Not very conscientious of big issues that were going to arise after moving in. The flooring was not put in and the apartment was not clean before move in. Also, the washer was hooked up incorrectly causing the apartment to flood on the first day. These… See More

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The Villas at Northstar Manager

06/27/2018

Thanks for your review. We're very sorry that you've been having such a difficult time at our community. Due to the nature of your concerns, we believe your situation would be better resolved with more direct communication. At your convenience, please stop by the leasing office, call us at 734-662-0330 or email us at [email protected] We'll do everything we can to help improve your stay in our community.

Verified Resident 505096 • vrp • 2018

06/25/2018

Move in process was uneventful, staff are very friendly, neighborhood is pleasant and quiet, lots of storage space in the closets, bathrooms are a bit small, non-remodeled kitchen is fine if a bit small

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The Villas at Northstar Manager

06/27/2018

Thank you for your review! We're thrilled that your move-in went well and that you're satisfied with our customer service and neighborhood. Please reach out to us if you need anything as you continue to settle in! We're happy to have you as a member of the Orion NorthStar community.

Verified Resident 505031 • vrp • 2016 - 2018

06/25/2018

1. After the last summer, the Water sprinklers stopped working. It is not fixed as part of the common areas maintenance. Even when a service request is raised, the tickets would simply be canceled even without informing the requestor. This behavior is consistent from the last… See More

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The Villas at Northstar Manager

06/26/2018

Thanks for your review of Orion NorthStar. We aim to provide our residents with a carefree, comfortable living experience at an exceptional value, and we apologize if we haven't been meeting your expectations in regards to our maintenance duties. When time allows, please contact us at 734-662-0330 so we can properly address your concerns. Thank you.

Verified Resident 504089 • vrp • 2016 - 2018

06/23/2018

This is a really nice building, the facilities are clean but need renovated. The services are very good and efficient. The staff is friendly and helpful. However, the play yard is limited and also the rent is too high.

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The Villas at Northstar Manager

06/26/2018

Thanks for taking the time to review Orion NorthStar! We appreciate your kind words about our friendly staff and well-maintained grounds. When you get a moment, please reach out to the leasing office to discuss the concerns raised in your review. We'll do our best to help! Thank you.

Verified Resident 500706 • vrp • 2018

06/15/2018

Renovated toilet / kitchen amenities are of high quality. Clean environment, quiet neighborhood. Gym, pool and tennis courts are kept nice. Has several bus stations nearby, pretty close to UofM north campus. Nice place for married graduate couple.

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The Villas at Northstar Manager

06/19/2018

Hi, Thank you fro your five-star rating of Orion NorthStar! Our goal is to offer the very best in apartment living, from our dedicated staff members to our beautiful amenities. We'll remain dedicated to your satisfaction for as long as you're a member of our community.

fomenter • Resident • 2018

06/06/2018

FRAUD alert. Manager and staff can't keep their promises. They owe me money and still don't pay it after 8 phone calls/4 months. They lied to me numerous of times and kept telling me "we are processing your payment, it is coming soon" (which never came… See More

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The Villas at Northstar Manager

06/07/2018

We're sorry to receive this feedback. We'd love the opportunity to look into this; we feel direct communication is the best way to move forward. Please contact us at 734-662-0330 or email us at [email protected] so we can address your concerns. Thanks.

Verified Resident 369864 • vrp • 2015 - 2018

06/04/2018

One of the most important measures of a good apartment complex is the quality of the maintenance staff. At Orion Northstar, they are a very competent, responsive, professional and personable group of people.

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The Villas at Northstar Manager

08/07/2017

We appreciate your kind words! We hope you'll be happy living at Orion NorthStar for a long time.

Verified Resident 494771 • vrp • 2017 - 2018

06/02/2018

Beautiful community to live in, if you do like the big old trees look, geese and their babies in spring, ducks and their ducklings and squirrels this is the place ???? I would like to see some upgrades inside the apartment without adding in the rent… See More

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The Villas at Northstar Manager

06/06/2018

Thank you for this review of Orion NorthStar! We're thrilled that you're happy with our beautiful setting and your spacious apartment. Please don't hesitate to give us a call if you need anything at all. Have a great day!

•

Updated Review

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Features & Amenities

Laundry

Stackable Washer and Dryer in Each Apartment

Parking

One Assigned Carport in Most Homes

General

1st Floor Apartment Home
24-Hour Emergency Maintenance
2nd Floor Apartment Home
Additional Storage Included
Air Conditioner
Bike Racks
Business Center
Clubhouse
Convenient to Major Freeways
DishWasher
Disposal
Dog Park
Fitness Center
Free Weights
Gas Fireplaces in Each Apartment
Nature Lake Setting
On-Site Maintenance
On-Site Management
On-site Ponds
Outdoor Kitchen Area
Package Receiving Service
Parcel Lockers
Peloton Spin Bike
Plank Flooring Throughout
Playground
Pond View
Pool
Pool View
Private Balcony/Patio
Private Entry in All Homes
Public Transportation
Recycling Program
Refrigerator
Short Term Lease Available
Silver Appliances
Social Lounge
Southern Views
Tennis Court
Vaulted Ceilings
View
Walk In Closets
Wi-Fi at Clubhouse and Pool

Pets

Cats Allowed
Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,069 - $5,122
SQ. FT.
692
Available
Avail.
10 Units
Model
Waterford

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,181 - $4,410
SQ. FT.
943
Available
Avail.
9 Units
Model
Lenox

View Floor Plan

Price
Price
$1,362 - $4,928
SQ. FT.
1,023
Available
Avail.
31 Units
Model
Wedgewood

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Take apartment living to the next level and join us at Orion NorthStar Apartments. Our apartments are unlike any other in Ann Arbor, MI. Close to all the shopping and entertainment of Plymouth Mall, near the University of Michigan, and outdoor recreation spaces, like Arbor Hills Nature Area, we’re the ideal spot for anyone looking for a one or two-bedroom apartment for rent in Ann Arbor, Michigan. Minutes away from campus with easy access to plenty of public transportation options, our pet-friendly apartments are easily accessible from virtually any part of the city. Thoughtfully designed, our homes feature private entrances, in-unit washer and dryers, crackling fireplaces, and cozy balconies or terraces. Enjoy the convenience of luxury and take advantage of our state-of-the-art fitness center, Olympic-sized swimming pool, tennis court, dog park, and playground. Enjoy relaxing, playing a game or studying in our newly renovated Farmhouse that features a study lounge, game room, and entertainment area. The carport parking makes sure you never have to worry about basic commodities like parking spaces, while the on-site maintenance crew is always there to help you out if you’re in a pinch. Wrap yourself in the comfort of a well-located apartment community and drop by for a visit. You can find us at 2820 Windwood Drive, right at the junction between Nixon and Green Road. Call us today and let’s get you in for a tour!

Office Hours

Sunday: 11:00 AM - 03:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 09:00 AM - 04:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Villas at Northstar?
The community is rated 4.8/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Villas at Northstar?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is The Villas at Northstar?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 80% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2 days to their community reviews in the past year.

What is the pet policy at The Villas at Northstar?
Cats Allowed
Dogs Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?
We are open! Call us today to schedule a tour! We are also offering self-guided tours by appointment!