Avoid this place at all costs! I have lived here since September 2017 and can not wait until my lease is up: 1. I was promised a garage when I signed my lease, it took me until February of 2018 to get an apartment after I made dozens of complaints and requests. 2. The trash is constantly overflowing and disgusting. 3. It's not safe! there is an opening in the fencing near our apartment which leads to strange people coming by our apartment and stealing our stuff and nothing has been done to fix the fence even after I have made several complaints. 4. My neighbor has aggressive dog breeds that are not supposed to be allowed and snap at my wife and our dogs, even after complaints nothing has been done to address the issue. 5. Parking is horrible, people park wherever they want, often times blocking exits or entrances, there aren't enough parking spaces, then in the winter they pile snow on those few spaces rather than putting it on the grass where no one drives. 6. The Air Conditioning doesn't work! I have made close to a dozen complaints through online, phone, and in person mediums and only twice has maintenance showed up. The first time all they did was change the air filter, the 2nd they cleaned it then told us to close vents. Right now its 80 degrees in my apartment and I have an infant!!! Please make a better choice than I did and go somewhere else!
Auburn Gate Manager06/19/2018
We're very sorry that your experience with our community has not been more positive, Thaddeus. We apologize for any inconveniences that you've encountered and appreciate you bringing your concerns to our attention. We want each of our residents to enjoy their homes to the fullest and we will certainly utilize your valuable feedback to help us address these issues. Please reach out to us in the office once more if you are continuing to experience issues with your home's air conditioner and we'll be sure to readdress it. At that time, we'd be happy to speak with you further about your concerns in order to offer as much assistance as possible in resolving them.