Review History for anonymous

Auburn Ridge


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anonymous

prospectiveVisited 2013

10/5/2013

I haven't actually lived here, however, I called prior to stopping in to get more information. When I had asked if there was a unit available that I could view, I was told yes and that I could stop in to see it anytime, Monday through Friday from 9am-5pm. I told the woman I spoke with that I unfortunately wouldn't be able to make it as I work 8am - 4:30pm. She then tells me that I could come in on Saturday. I told her I didn't wish to impose or make anyone come in on their day off and she responded that they were open anyway from 10am - 2pm. In my head, I wondered why she hadn't included that when listing their business hours BEFORE I told her that weekdays didn't work for me. I disregarded it and asked if I should set an appointment. The staff member said that no appointment was necessary and that I should just stop on in. Well, I attempted to and unfortunately realized that I had wasted my time completely when I arrived at 12:30pm. The doors to the office were locked and it was dark inside. There was a sign posting the hours next to the door and, indeed, it showed that the Saturday hours are 10am-2pm. I waited around for several minutes, thinking that the staff might be on break but no one ever arrived. I had read the reviews on here before even calling the place and it's beyond apparent that management not only posts reviews posing as tenants, but also responds to negative reviews posing again as tenants who are just ever so pleased with this complex. So go ahead, Auburn Ridge. Take your best shot at THIS review and tell me how it's my fault and not the fault of management, like you tried to point out in the other negative reviews posted by actual tenants. I get that no complex is perfect and you get what you pay for, but you should probably have a staff member or two available when the office is supposed to be open. That would probably be a start. And just an FYI... There is, in fact, a place on this site where you can offer a rebuttle as management, so you don't have to pretend to be a happy tenant anymore. Thanks for wasting my time.

    Review 23 out of 41

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    Auburn Ridge

    March 2024

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