Review History for anonymous

Auburn Ridge


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anonymous

Resident 2014 - 2016

2/5/2016

Where do I begin.. When I moved in I was shown an apartment that would be similar to mine, because mine wasnt ready yet. I loved what I seen. Finally got the keys to my "townhouse" and it was a --------. Everything is outdated, my stove is discusting, dents in my fridge, the tub is just painted so is chipping away every time I shower. I cried. I got over it and made it as "homey" as I could. Well I've been here 2 years, mainly for convenience, and dealt with a lot of bs. I've had 3 different sets of neighbors loving above me, which the last ones are so loud, they rattle my ceiling light fixtures. Called the office numerous times... Nothing gets done. The office people are so rude, when they took over - I went in to pay rent, and I got attitude saying I can't pay someone else's rent... I told her I'm the only one who lives here and she said she didn't know that was my name.. No sorry or anything from her. The office made it so you now put maintenance calls and pay rent on line, and you have to pay to pay your rent online.. There is a fee to pay it. They office ladies have made it where you no longer bother them in the office for anything. I put a call in for a broken glass slider lock, and it took 5 days for them to come fix it.. My door was unlocked for a week, while I was gone to work for 9 hours a day. I put a call in for my kitchen cupboard doors loose and falling off, and it took them one MONTH, to even call me to see if they could come look.. I had to fix them all myself, as my boyfriend comes over and tightens them once a month because they are very basic and old cupboards. On Christmas night I had my rims and tires stolen off my car that was parked in my carport, and the office said there's nothing they can do, that I have to deal with it. For 24 apartments there is only 11 open parking spots, and most people are a couple and have 2 cars, so there is never an open parking spot and they steal your carport, and all the office tells you is the car isn't registered to anyone in the complex they don't know who it is, so there is nothing that can be done. The latest one, I called the police - was told its private property and they can't do anything, that I have to call the office and have them call to give permission to the police to site the car. I called a tow place , and they can only impound if the police give permission.. So I had to park where there was no parking and I got a ticket! I got a ticket for no parking and some ------- in my carport who doesn't live here, and nobody does anything! The office said the ticket is my problem and they are not paying it. I have neighbors get in fights outside and shatter car windows and I was out there sweeping it up because the police left all the glass and I wasn't driving over it, and had to leave for work in a couple hours. I've had neighbors partying at 4am and all I hear is music and the office only tells you, they will talk to them. When it snows, the lot gets half --- plowed - by some nonprofessional plow company, and I've still been stuck in my carport after they plow. They have "volunteers" to shovel the sidewalks, which are tenants who shovel when they feel like and get $20 knocked off their rent. I live on the bottle floor, so I'm constantly finding spiders and centipeds all over. I clean and vacuum every Sunday, and I find more bugs than I see when I'm outside. The spiders scare the crap out of me, they look like brown recluse, and I have a dog - so I'm afraid my dog is going to get bit. The office is a joke, they dont return calls, follow up on anything and make sure you never have to bother them in the office. The furnace filters are suppose to be changed every 3 months and in my 2 years its never been changed.. It's beyond discusting and when my heat is on, it blows dust in my apartment. I don't get anything for renewing my lease, no carpet cleaning, no new kitchen cupboards, nothing.. Just my rent raised. I would highly recommend any place but this one. Its not worth the headache, and for $30 more, you can find a much better place!!!! I can't wait to put this place behind me and forget I ever stayed here..

    Review 13 out of 41

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    Auburn Ridge

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