Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 80% |
Average time to respond to reviews | 13.9 days |
Contact Property
Beacon Hill Apartments
2617 Beacon Hill Drive
Auburn Hills, MI 48326
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 80% |
Average time to respond to reviews | 13.9 days |
Hello - Thank you so much for your kind words! We are thrilled that our team has responded to your questions quickly and efficiently. We can't wait to show you our property, and we truly hope you decide to become one of our residents. Please don't hesitate to reach out if there is anything we can assist you with. Have a great week!
Hello - Thank you for providing your feedback about your experience with our community. It's great to hear that our staff was friendly. We have received the other items you noted and would appreciate the opportunity to discuss them further with you in person. At your earliest convenience, please email Amy, our Community Manager, at [email protected] with your phone number and the best time to reach you.
Thank you so much for your kind words! We are thrilled that you are satisfied with our amenities, ambiance, and staff. It's great that you would recommend this community, and we always recommend doing to. Please be sure to reach out to our staff if there's anything we dan do for you. Have a great weekend!
Good afternoon - We are concerned about the items you addressed in your review and want to assure you our leadership team is reviewing your concerns with our management and maintenance teams. It is always our goal to use feedback to continue to improve the living environment of our residents. Thank you again for your time! Have a nice week!
Good morning Amanda - Thank you for taking the time to give us your feedback. We are aware of the issues with some of our units and are actively working hard to address them. Unfortunately, we are prioritizing more urgent maintenance requests due to COVID-19, and it's not always possible to correct these issues in a timely manner. We would appreciate the opportunity to discuss the other items you listed in person. At your earliest convenience, please privately message us with your email or phone number and we will pass your information along to Amy, our Community Manager. You are also welcome to reach her directly at [email protected] and the best time for her to give you a call.
Thank you very much for your feedback. We are thrilled that you renewed your contract with us and that we have resolved several issues in a timely manner. We are disappointed with the rest of the items you noted, and we would appreciate the opportunity to discuss them with you in person. At your earliest convenience, please email Amy, our Community Manager, at [email protected] with your number and the best time for her to contact you directly.
Good morning - We appreciate you bringing your concerns to our attention and we have reached out directly to the resident of the apartment home you commented about to address the issues identified. Have a great day!
Hello - Thank you so much for your kind words! We are thrilled that our team has responded to your questions quickly and efficiently. We can't wait to show you our property, and we truly hope you decide to become one of our residents. Please don't hesitate to reach out if there is anything we can assist you with. Have a great week!
Hello - Thank you very much for your kind words! We're sad to see you go as a resident, but we're thrilled that you had a great experience with us. We're glad you enjoyed our in-unit washer and dryer, and it's great to hear that you are satisfied with our beautiful property. Please don't hesitate to give us a call if there is anything we can assist you with. Have a great day!
Good afternoon - As you know, we appreciate residents like you who bring concerns to our attention. We appreciated hearing from you earlier and would appreciate the opportunity to follow up with you again to check in. Please privately message us back with the best time and day to schedule a brief in person meeting to talk further. Thank you again for reaching out!
Hello Kimberly - Thank you so much for your positive review! We're also very glad to hear that you enjoy our spacious apartments and having an individual washer and dryer. Feel free to reach out to us if you need anything - enjoy the rest of your week!
Hello - Thank you so much for your kind review! We are very grateful that your friends are satisfied with their experience here, and we hope that you have decided become one of our residents as well. It's great to hear that you are as impressed with the renovations as we are, and we are so glad that our office staff was helpful and efficient. Please visit us at https://bhapts.com/apply/ if you're still interested in the Beacon Hill community. Have a great rest of your week!
Thank you so much for writing your review! We are so glad that you're satisfied with our location and community. It's also great to hear that you enjoy our patios and balconies - those are some of our favorite features as well. We'll pass along your message to let our staff and maintenance team that they have improved and have been successful in meeting your needs. We will be sure to keep up the good work. Have a great weekend!
Hello - We are thrilled to see that you are satisfied with your experience here at Beacon Hill. We're so glad that you have had a good experience with our office and maintenance staff, and it's great to heat that you are happy with our price and spacious apartments. Feel free to reach out if you need any assistance. Have a great week!
Hello - Thank you so much for sharing your positive experience with us! We are thrilled to hear that our maintenance team was able to repair your heat quickly and efficiently, and we are glad that you are happy with our price. Please feel free to reach out to our maintenance or office staff if there is anything else we can assist you with. We hope you have an excellent rest of your week.
Thank you so much for your review! We are so glad to hear that you are satisfied with our area and landscaping, and it's always a plus to hear that you have experienced sunny weather with us. If there is anything we can do for you at this time, please don't hesitate to reach out to us. Have a wonderful rest of your week.
Good morning - Thank you very much for sharing your experience with us. We are so glad to hear that you had a pleasant experience moving in, and we are thrilled that you have found a home here with us. We hope you have enjoyed living with us, and we are here if there is anything we can assist you or your family with.
Hello - Thank you very much for your review! We will be sure to pass along your kind words to our office and maintenance staff. We are thrilled that you enjoy our landscape - that's one of our favorite amenities here at Beacon Hill. Feel free to reach out if there is anything we can do for you. Have a great week!
Good morning - Thank you very much for your kind words! We are thrilled to hear that you have had a good experience with us at our community. Please don't hesitate to reach out if there is anything we can do for you at this time. Have a great day!
Hello - Although we see you have already moved out, our team would appreciate the opportunity to discuss your experience with you in person. At your earliest convenience, please email Amy at [email protected] with your name, former apartment number, phone number, and the best time for her to give you a call. Thank you.
Hello - At your earliest convenience, please privately message us with your full name, apartment number, phone number, and the best time for a member of our team to give you a call. Thank you.
Thank you for your kind words! We're so happy to have you and Luna here at Beacon Hill - feel free to reach out if there's anything we can assist you with at this time. Have a great day!
Hello - Thank you for taking the time to rate our community! We are thrilled that you and your roommate enjoy our spacious apartments and our walking trails. It's wonderful to see that you have had a great year at Beacon Hill, and we hope you both continue to have a great experience with us. Please do not hesitate to reach out if there is anything we can assist either of you with. Have a great weekend!
$800
845
N/A
1 Bedroom
$845
933
N/A
1 Bedroom
$860
895
N/A
1 Bedroom
$865
990
N/A
1 Bedroom
$910
1,020
N/A
1 Bedroom
$1,020
1,250
N/A
2 Bedrooms
$960
1,143
N/A
2 Bedrooms
$960
1,192
N/A
2 Bedrooms
$1,030
925
N/A
2 Bedrooms
$1,030
1,020
N/A
2 Bedrooms
$1,145
1,446
N/A
2 Bedrooms
$1,145
1,468
N/A
2 Bedrooms
$1,300
1,738
N/A
2 Bedrooms
$1,400
1,894
N/A
2 Bedrooms
$1,430
1,495
N/A
2 Bedrooms
Beacon Hill Apartments is an upscale property with 624 apartments featuring 17 different floor plans and amenities for its residents (pool, sauna, fitness center, tennis courts, volleyball court, children's play area, picnic/BBQ area ponds, wooded trails and views and more! Located off scenic Walton Boulevard just east of Squirrel Road, conveniently located across from Oakland University, close to shopping restaurants, entertainment and more. Beacon Hill Apartments is the preeminent address for apartment living. Ask about our "Furnished" Corporate Suites as well!
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Contact Property
Beacon Hill Apartments
2617 Beacon Hill Drive
Auburn Hills, MI 48326