Review History for jtexa

Bloomfield Square Apartments


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jtexa

Resident 2010 - 2016

4/23/2016

I have lived in this complex for 6 years and I have always had the best experiences with the office, the maintenance, or the management staff. When I applied for an apartment, the lady that was in the office was very nice and showed me all the models. When I came to sign the contract, I requested to see the available apartments and again, this time a different lady in the office, found time to take me and show me what they had. Luckily, I loved the first one she showed me, and I still love it. Now, there is another lady in the office, always nice, efficient and professional and she is never too busy when it comes to helping the tenants. During the years there were different maintenance issues, but I never placed a complaint without having the maintenance personnel solve it in the next couple of days. I had a maintenance emergency at 10:00 PM one night, and they came and fix it immediately. The management office is doing an exemplary job in trying to help the tenants. There were three times when I needed to contact them and every time it was easy to reach them, they listened and tried to help me as fast and as well as possible. The last time I had some remodeling requests and they answered promptly and positively, they made sure they answered all my questions and they called back to check and see if I was satisfied. Are there problems? Of course there are! You have problems if you own your own home, let alone if you live with more people in the same building. Usually, the problems come up because some of the tenants do not care about the building or the other tenants. Even so, if I had a complain, they did their best to solve it. I am very happy here and I am very thankful to all of the people who work in this complex, especially to Sandy, Billy and Helen, for the professionalism, effectiveness and courtesy they display and for the superior service they provide.

    Review 6 out of 21

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    Bloomfield Square Apartments

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