Review History for Alana_B449

Briarwood Apartments


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Alana_B449

Resident 2021 - 2022

2/25/2022

Do not live here! Within the first month of me living here I found a roach and if you don’t take out your trash daily gnats come out of the drain, they do complementary bug sprays but only once every like three weeks. I also work late so when I get off it’s super late so I set my trash by my door (to keep the gnats away) and when I wake up first thing in the morning I take it out. I got a phone call about it we talked about it we figured out a plan, then the next week they call and leave a very rude voicemail and try to tell me I did it again (keep in mind I haven’t put my trash outside since), so we have a second conversation on the phone where I tell them that’s not true because it’s not. Then another week goes by, later three weeks later since the trash was outside my door they notify me again. So not only did we come to a conclusion about the situation but after we did that they try to gaslight me twice by saying I did it twice again and they continue to harass me for about a month about it. They did all this because they are scam lords or scum lords, you know the landlords that just see you as a paycheck and try to scam as much money out of you for as little as possible when they don’t even take care of basic updates. You could live in a way better place than this for less. The apartments are loud and ------. The walls are paper thin so you can literally hear everybody around you. Just overall I would not recommend anybody live here unless they have no other choice. I had just moved up here and didn’t know the area so that’s my mistake I should’ve done more research and realize this is literally the worst apartment anybody could ever live in. 0 to 5 stars.
    Manager

    3/8/2022

    Briarwood Apartments
    Hello, Alana. We are very sorry if there has been any miscommunication regarding your trash, and we want to assure you that we care very deeply about your satisfaction. Please allow us to discuss this with you further and address your concerns with pests by contacting us at customerservice@edwardrose.com at your earliest convenience. Thank you for this opportunity to connect.

    Review 22 out of 34

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    Briarwood Apartments

    July 2024

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