| Number of reviews in the past 365 days | N/A |
| Percentage of reviews responded to | N/A |
| Average time to respond to reviews | N/A |
Walnut Knoll Apartments
311 Morrison Street, Big Rapids, MI 49307
311 Morrison Street, Big Rapids, MI 49307
Floor Plans
- $510
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Walnut Knoll Apartments
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (19 Reviews)
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Resident • 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/01/2017
If you are looking for a quiet, comfortable apartment with the "home away from home" atmosphere and feel, look no further. After spending 2 full years at Walnut Knoll, I can honestly say I never had a bad experience. These units are perfect for Pharmacy majors… See More
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g.study • Resident • 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/09/2015
I have lived here for three years and I loved it! It is a very small and quite place which is really nice if you are in the health care field studying or just like it quite and not a lot of partying. Every one that… See More
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kittycatboris • Resident • 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2015
I would recommend living at Walnut Knoll Apartments. PROS: Walking distance to campus Large apartment layouts Newly remodeled bathrooms Lots of storage/closets On-site laundry Pets allowed Cable & internet provided Quiet atmosphere Responsive on-site landlord CONS: Occasional basement flooding (1-2 inches), only when snow is melting… See More
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anonymous • vrp • 2009 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/06/2013
During the time that I've lived here I've had minimum problems. Penny was a very nice and helpful maintainers lady and was on top of anything that needed to be done. Bob was very responsive when communicating with residence. I would recommend the apartments to others,… See More
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Resident • 2009 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2011
I lived here for 2 years. It is a much nicer place than the outside of the building would make you think. The insides of the apartments had been redone semi-recently, and looked very nice. The property was always very well maintained by Penny the maintenance… See More
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austintao • Resident • 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2011
They will find all ridiculous reasons to stop you to get your deposit back. If you do not want to loss your $400 deposit in the future, please stop to move in. We took care of everything in that apartment, but they nothing help us to… See More
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Walnut Knoll Apartments Manager
11/08/2011
We pride ourselves on providing a clean, well maintained apartment to each resident, and expect that the apartment will be left in the same condition when the resident leaves. If there are damages, caused by resident behavior, as in this case, the security deposit is used to pay for the repair and cleaning of the apartment, as well as any unpaid utilities. The lease clearly spells out responsibilities, which are agreed to when the lease is signed. The resident is well aware of any deficiencies and signs off on the condition of the apartment when moving out. The lease clearly prohibits burning candles because they pose a risk of fire and the potential for property damage and loss of life. These residents violated this prohibition, putting fellow residents at risk. The cleaning and repairs were substantial and the residents well aware of their responsibility. A resident, who adheres to all provisions of the lease and leaves the apartment in clean condition, will have not have difficulty recovering the security deposit.
FSU2012 • Resident • 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/08/2011
Our son lived in here and we just finished moving him out. It is a very nice apartment. The quality of the kitchen,wall paint and carpet made cleaning very easy. Penny has work hard to keep the place in good shape. The landlord, Bob Whalen, lives… See More
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Prospective Resident • Visited 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/19/2011
I haven't moved in yet but I am moving into my apartment with them in August. My roommate is moving in May. I have visited these apartments many times and I have interacted with the manager Penny multiple times. She is a wondeful and sweet lady.… See More
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Resident • 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/11/2010
I believe it is interesting how the reviews were few and far between and then all of a sudden there are 5 within 3 days, mot of which are praising the management. Sound fishy? See More
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Resident • 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/06/2009
Wouldn't rent from here again. See More
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Walnut Knoll Apartments Manager
03/26/2011
We'd love the opportunity to respond, but without specifics, please take this with a grain of salt.
Resident • 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/05/2009
The management team of Mr. Whalen and Penny work very well with you. They are very understanding and get things done. These apartments were left unkept prior to Penny coming on board and she has really changed things around. I see her almost every day and… See More
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Resident • 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/04/2009
Mr. Whalen is a great and understanding guy he will work with you about anything, and Penny is one of the funniest and sweetest landlords i have ever met. If you need anything fixed you can call Penny and she will do it. The complex's are… See More
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jeba100 • Resident • 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/03/2009
All the previous bad reviews are most likely because Campus Villages were managing the buildings... I lived at the Rapids last year and had to deal with the Campus Village management; it was awful. Walnut Knoll is now managed by the original owner and he is… See More
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dustinmac • Resident • 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/03/2009
First year here at FSU and my first apartment to myself. I got a one bedroom and to my surprise its huge. The apartments are in good condition, no bugs or rodents and its really close to campus. One of my only problems with this place… See More
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Resident • 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2009
this is the worst, most terrible and rediculous place to live. manager sucks. He is never around because he lives in D.C. They charge way too much and if there is no hott girls in the building then ther is really nothing to look forward too.… See More
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Resident • 2007
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2007
the manager is horrible. she lies cheats and steals i will not tolerate her. our water bill is outrageous, and everything but electricity is prorated. so you pay for everyone in the building even if you are not there or go home for break...very upset and… See More
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Resident • 2006 - 2007
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/11/2007
YOu are getting what you are paying for...if anything goes wrong Eric (mainance man) will be over to fix as soon as he can he only lives around the block so he is here quickly. He will never enter your apartment without giving you at least… See More
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Resident • 2004 - 2005
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/17/2005
this place seemed too good to be true at first. If you live on the first floor, you can hear people stomping up and down the stairs. The water bill is pro rated between all the tenants in the complex. (I think we ended up supplying… See More
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sammmm • Resident • 2003 - 2004
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/07/2005
Take a look on the outside then turn around and leave because that is what is on the inside See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
Floor Plans & Pricing
2 Bedrooms, 1 Bathroom
- PricePrice
$510
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
Leasing:
Welcome to Walnut Knoll Apartments! Our apartments are just one block from Ferris State University campus. We offer 1, 2, and 3 bedroom units, friendly management, all within a convenient community.
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Frequently Asked
What is the pet policy at Walnut Knoll Apartments?
No pet policy available
No pet policy available
What types of floor plans are available?
2 Beds, 1 Bath
2 Beds, 1 Bath
Walnut Knoll Apartments Gallery
Resident Uploaded Photos
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Walnut Knoll Apartments is an apartment in Big Rapids in zip code 49307. This community has a 2 bedroom, 1 bathroom, and is for rent for $510. Nearby cities include Reed City, Barryton, White Cloud, Lakeview, and Howard City. 49677, 49305, 49349, 48850, and 49329 are nearby zip codes.
