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Walnut Knoll Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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Average time to respond to reviews | N/A |
We pride ourselves on providing a clean, well maintained apartment to each resident, and expect that the apartment will be left in the same condition when the resident leaves. If there are damages, caused by resident behavior, as in this case, the security deposit is used to pay for the repair and cleaning of the apartment, as well as any unpaid utilities. The lease clearly spells out responsibilities, which are agreed to when the lease is signed. The resident is well aware of any deficiencies and signs off on the condition of the apartment when moving out. The lease clearly prohibits burning candles because they pose a risk of fire and the potential for property damage and loss of life. These residents violated this prohibition, putting fellow residents at risk. The cleaning and repairs were substantial and the residents well aware of their responsibility. A resident, who adheres to all provisions of the lease and leaves the apartment in clean condition, will have not have difficulty recovering the security deposit.
We'd love the opportunity to respond, but without specifics, please take this with a grain of salt.
$510
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2 Bedrooms
Welcome to Walnut Knoll Apartments! Our apartments are just one block from Ferris State University campus. We offer 1, 2, and 3 bedroom units, friendly management, all within a convenient community.
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Walnut Knoll Apartments