Colonial Court Terraces
Resident • 2015 Not Recommended
My husband and I have been living in Colonial Court since our wedding in May. We love the area being just a walk away from downtown Birmingham! We rode our bikes in under 5 minutes to downtown Birmingham over the summer. The neighborhood is beautiful with a small lake around the block. The neighbors are nice and friendly. Staff is also friendly. On the down side, I'd like to mention that my husband and I are very disappointed in the maintenance services at Colonial Court. They took several weeks to repair our leaking sink in the basement connected to the washer. I went on vacation after reporting the leaking sink and came back and the issue was still there! I requested that the maintainence man take his shoes off when he enters because he always brings mud and leaves into my home and when he finally came by he did NOT take his shoes off and I was stuck cleaning up after him. Our fire alarm batteries died and it took maintenance over a month to come and simply replace the battery. My husband suggested we buy our own batteries but I figured that's what we're paying for in our rent so we waited for them to do it! We gave several calls and emails until they finally came by! The property manager asked if the maintenance man had permission to enter if I'm not home, I specifically stated that either me or my husband have to be home when they enter. The manager said okay and hung up. A couple days later we come home to find a work order that the maintenance guy left us. He entered our home without permission! With it being November now, we would expect maintenance to rake their leaves and keep up with the landscaping. Our carport is filled with piles of old wet muddy leaves that we have to step on to get into our cars. No one has cleaned this up this entire Fall season! Our neighbors have piles of leaves leading up to their door. I noticed that they had to buy their own rakes and brooms to create a pathway to get into their homes. I'm so disappointed in this place and their ways of operation. We spoke with our neighbor who also has had many issues with maintenance as well. He went days without AC in the summer. I can't wait until our lease ends so we could buy a home.
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