Review History for anonymous

Brighton Glens Apartments


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anonymous

Resident 2015 - 2016

12/9/2016

When I initially moved in here, the office staff originally was what sold me on living here. They were so friendly, very polite, and very efficient, and, most of all, competent. Since the staff in the office has changed, things here have gone to crap and I don't see much hope of improvement. The latest, and one of the worst things, was that I came by three office four times DURING business hours to pay my rent, but there was NO staff in the office until the fourth time I stopped by. Not only was the new staff member incredibly rude and belligerent, but she has said that they are going to charge me a late fee because they had nobody available to accept my FULL rent payment. Luckily, I had witnesses with me when she took my check and on the day that I wrote it, but it looks like I'm going to have a huge fight on my hands in order to avoid the late fee and have the correct rent payment be accepted without me being penalized. Additionally-the change machine in the laundry room is ALWAYS broken. I end up just going to the laundry mat because it's cheaper and more convenient. -the pool is small, too cold, and always full of debris -there is not adequate parking -there is at least one person here who has some very shady habits that present a danger to the children here, yet the office allows the person to remain here and continue -there is no way to contact a higher-up in the company, Friedman -the walls are thin and the apartments are very noisy -there is no storage available at all This is not an all inclusive list, but it certainly says enough. I initially choose to stay on here because of my desire for schooling continuity, but clearly the price has been too high.

    Review 5 out of 35

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    Brighton Glens Apartments

    March 2024

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