Uptown

Thanks for taking the time to share your feedback. We're glad to hear that your experience has been a positive one overall and that our peaceful atmosphere is to your liking. We're sorry that you encountered this issue regarding your vehicle and would be happy to speak with you further about it. Otherwise, please feel free to reach out to us here in the office if there is anything that our team can help you with in the future.

Thank you for your feedback! We're pleased to hear that you are enjoying your decision to call our community home and that our convenient location, peaceful atmosphere and dedicated team have helped to get your stay off to a great start. Please don't hesitate to let us know if we can be of assistance to you int he future.

Thanks for taking the time to share your feedback with us, Kim! We're so glad to hear that you've enjoyed calling Uptown in Canton home during your time here and that our dedicated team, luxurious amenities and spacious floor plans were to your liking. Though we'll be sorry to see you go, we wish you all the best.

Thank you for taking the time to share your feedback with us! We're pleased to hear that you are continuing to enjoy your home here at Uptown in Canton, along with our quaint yet convenient location, thoughtfully designed apartments and reasonable rates. We hope that your time here continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future. Thanks again!

Thank you for the kind words! We're glad to hear that you think so highly of Uptown in Canton and that our welcoming team has been a high point for you. We're only a phone call or quick trip to the office away if there is anything we can help you with in the future.

Though we appreciate your complimentary feedback toward our community's aesthetic, we are sorry that your experience did not met your expectations. We do our best to accommodate our residents whenever possible and understand that moving can be stressful however, you were made aware that the home you were moving into was currently occupied and that our ability to transition a home for the next resident does depend on the condition that it was left in. Due to the condition of your home, we did require some additional time to return it to our high standards and notified you of this as soon as possible. Because of this inconvenience, we were more than happy to prorate the remainder of the month for you and reduce your move-in amount however, a reduction in security deposit was never discussed. Though we regret that we were not able to fit your needs at this time, we did agree to refund your reservation deposit, but because the address associated with your accounts was located in California, we did inform you that your refund could take up to 30 days. While we are disappointed that you've chosen not to call our community home, we wish you all the best in your future endeavors.

Ms. Roberts during your stay at Uptown Apartments there was dialogue with you regarding issues with your HVAC. To my knowledge and your confirmation, the air conditioning/heating was working and cooling/heating properly to the temperature set on the thermostat. Regarding your utility bills, when we spoke, I requested that you bring the bills to the office to discuss a satisfactory resolution yet, you did not bring the requested documents. In regards to your departure, the office was unaware that you moved out because you did not notify us nor return your keys or provide a forwarding address, all required on our lease. There was due diligence to locate you by calling your cell phone, place of employment and even contacting your emergency contact. Finally, a financial statement was mailed to your past Uptown address assuming it would be forwarded to your new address through the US Post Office. Unfortunately, the USPO did not have a record of a new address either. I am more than happy to review the final financial statement with you, please phone me at 734-495-9500. Bridget Hudson Property Manager

Thank you, Having a rental community feel like home is very important to us. With newer apartment homes and townhouses on the rise this will increase our neighborhood growth. Friends and family make the best neighbors....

Thank you for the kind words and we will continue to go out of our way to keep you satisfied. Keep recommending us because we do offer referral fees :)