Lancaster Lakes Apartments

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Lancaster Lakes Apartments

5147 Lancaster Hills Dr., Clarkston, MI 48346
(67 Reviews)
$1,420 - $1,835/mo

Reviews

(66)

3.4 rating

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67 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2019 - 2023

7/6/2023

Illegal Eviction Papers

Illegally evicted, stole 10k in medical supplies and medications needed to live, 5k broken furniture, and about 10k in broken glass items. No usable plates/bowls/glasses/mugs. Before this would’ve put it to 10 stars.

    Manager

    9/26/2023

    Lancaster Lakes Apartments
    Thank you for providing your feedback. We regret any inconvenience you may have encountered in our community. Our team is committed to upholding the standards of our community and ensuring the contentment of our residents. While we acknowledge that you may have differing opinions on our procedures, please be assured that we hold every person responsible for any breach of the lease agreement and adhere to appropriate measures to resolve them. We wish you the best.
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    anonymous

    Resident 2018 - 2023

    7/1/2023

    Great until they fake evictions

    Dion keeps this place going. They will force you to move so they can hike up rent a ton, paid in full all the time and they kicked asthmatics, one bad heart and one disabled to the curb in 90° weather, historically the worst air quality ever, and no place to go without any notice. Legally not allowed but I’m not even in town and it happened. The court papers were fake. Case number does not exist. They are also removing all handicapped parking signs, say they will replace and do not replace them. Also when I moved in a rat lived in the wall! They do not follow state laws. Don’t rent here.

      Manager

      9/26/2023

      Lancaster Lakes Apartments
      Thank you for providing your feedback. We regret any inconvenience you may have encountered in our community. Our team is committed to upholding the standards of our community and ensuring the contentment of our residents. While we acknowledge that you may have differing opinions on our procedures, please be assured that we hold every person responsible for any breach of the lease agreement and adhere to appropriate measures to resolve them. We wish you the best.
      Review Author Icon

      anonymous

      Resident 2022

      9/16/2022

      Beautiful place to live in Clarkston

      I would give this place 10 stars if I could! From the experiences we have had in the past, moving to another apartment complex made me nervous. So far we have been here for over a month and we have had the best experience possible. Thank you to Carrie and Nate in the office for making it such a positive experience!

        Manager

        9/20/2022

        Lancaster Lakes Apartments
        Hello, and thank you! We're smiling ear to ear about your shared experience here at Lancaster Lakes! We can't thank you enough for your kind words and amazingly heartfelt review. Our entire team here at Lancaster Lakes is smiling ear to ear, and we're happy knowing we could help remake your multifamily experience. We also appreciate you taking the time to share your 5-star experience with us. We put our residents first, which is just one reason our community is so special. So again, we appreciate your loyalty and wish you the best!

        Updated Review

        Review Author Icon

        anonymous

        Resident 2021 - 2022

        9/11/2022

        This place needs to be prosecuted on every level.

        I’m praying before you even think about signing with this place to please acknowledge my review. Worst mistake and year of my life living here…. They’re incredibly ignorant, rude, serval tenants currently making a lawsuit, Drugs, Mold, Bugs, horrible management… You will hate it. I can absolutely promise you that.

          Manager

          9/15/2022

          Lancaster Lakes Apartments
          Hello Lauren, We appreciate you sharing your feedback; however, we are saddened to see your review and untruthful words. Our team has worked very hard to address all of your needs and concerns in a timely fashion, as we know how important your home is. We pride ourselves on excellent communication skills, and if there is something that we may have missed, we would like to know more about it so we can properly address it. Going forth, so we can address your concerns timely, please come to us directly for any issues you may have. We genuinely care about our residents and our community. We look forward to discussing further with you, and you may reach out by giving us a call, stopping by, or privately at residentservicesmi@monarchinvestment.com. Best Regards.
          Review Author Icon

          janetscoffing

          Resident 2009 - 2021

          4/23/2021

          I’ve been at Lancaster Lakes for almost 12 years and truly believe I could not have found a better place to live! I appreciate their efforts to keep the grounds looking clean and inviting, and the professionalism of both the maintenance and office staff. Also love that the staff turnover rate is really low. My favorite day every year is in the spring when the fountain goes back in the pond. It’s so relaxing to listen to it as I sit on the patio and read, or when I go to bed at night. Love it! Thanks!!!

            Manager

            4/27/2021

            Lancaster Lakes Apartments
            Greetings, Janet! WOW! First off we want to thank you for being such a loyal resident for the past 12 years at Lancaster Lakes - how fantastic! Our entire team works extremely hard to provide an excellent experience all around for our residents and we are so happy that you are seeing that! We value you, so please do not hesitate to reach out for anything you may need! All the best!
            Review Author Icon

            Michael_W111

            Resident 2017 - 2018

            2/18/2018

            If you work 9-5, and actually put effort towards life so you want to sit quietly at night when you get home, don't live here. There are loud people everywhere who have no understanding of hours in addition to that. If you live at a further apartment, you will be run over even driving 5 over the complex speed limit because the residents generally seem to lack self control. Their office treats it like a business, not hundreds of people's place of living, so if it is not between 10am-4:30pm and you aren't standing in their office, they will ignore you, or simply not read their work e-mail. I'm highly confident you can take them to court on several shady things they do, but don't go to them to uphold the rules, they don't care. Also, don't get locked out, they won't help you even though there is a spare key. You better pay a locksmith and then hope you find your key, or leave your door unlocked. In general, if you want a quiet place, or place where people care about rules, look elsewhere. If you are the person breaking the rules, or like to look the other way… See More>
              Manager

              12/10/2019

              Lancaster Lakes Apartments
              I appreciate your honesty in sharing what has been your experience at our community, though reviews like this are difficult for me to read as our team is dutiful in satisfying all of our residents. My sincerest apologies regarding your other concerns- would you be willing to share in more detail? If so, please e-mail me directly at residentservicesMI@monarchinvestment.com. Best regards.
              Review Author Icon

              NeecieM

              Resident 2016 - 2017

              6/19/2017

              My mom lives here and is a 74 year old disabled person who is on oxygen continuously. She has been unable to live at her apartment that she pays $935.00 a month for due to the air conditioner not working. They continue to tell her that whatever the temperature is outside, she should subtract 20 degrees and that is the coldest that it is going to be in her apartment. I called various air conditioner companies and they all say that this is not true! The manager told us to get out of her office and to put any complaints in writing to the management company. I did and the management company doesn't contact you either. The manager said that the management company will only tell her to look into the problem. No wonder nothing gets done around here. Obviously, this is a lie because we went to the apartment last night at it was 71 outside and the thermostat was set on 70 but the temperature inside the apartment was 74 degrees and it was very muggy. The air conditioning unit just runs non-stop 24/7. I have checked other… See More>
                Manager

                12/10/2019

                Lancaster Lakes Apartments
                I appreciate your honesty in sharing what has been your experience at our community, though reviews like this are difficult for me to read as our team is dutiful in satisfying all of our residents. My sincerest apologies regarding your other concerns- would you be willing to share in more detail? If so, please e-mail me directly at residentservicesMI@monarchinvestment.com. Best regards.
                Review Author Icon

                anonymous

                Resident 2015

                7/25/2015

                Well I lived here since December and someone has already tried to come in my home and broke my car window. I've called the office twice and they won't return my call, they really couldn't give two shits! My apt is nice and spacious minus the rust in the sinks and tubs! The roads are horrible and the carports could use a paint!

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                  ofcbic

                  Resident 2014

                  11/1/2014

                  In the summer of 2014, after have living in Lancaster lakes sister property Ashton pines in Waterford for 2 years, I had wanted to move back to Clarkston. I searched a few apartments in the Clarkston area and there is not much that could meet the demands I was looking for. I wanted a washer and dryer, private entrance, pool, and a work out area. I spoke to the staff at Lancaster lakes who were kind and listened to my needs. I had a chance to look at three different buildings that had up coming rentals available. I found the perfect place way in the back, and a lower level which I like and the privacy I have back here, along with a great view which was important to me. Maintenance is courteous, and efficient. the couple of problems I have had were taken care of promptly. The club house is inviting with coffee and always a donut.

                    Review Author Icon

                    2DianaA

                    Resident 2013 - 2014

                    10/21/2014

                    We moved into Lancaster Lakes the summer of 2013. The office Staff was kind, cheerful and very helpful, attentive to our move in needs. We moved into an upper apartment which was very nice, high ceilings, updated appliances including a fireplace. The complex grounds are kept up nicely providing outdoor activities such as swimming, tennis, basketball and even a sand volleyball court. The grounds are grassing with rolling hills. Our favorite is the amount of wood lands preserved through-out the property. I recently signed a 2nd year lease and requested to be transferred to a lower level apartment due to medical reasons I was unable to remain in an upper floor with stairs. The Office Staff was very understanding, helping us to ensure our transfer was stress-free, providing ample time to transfer apartments. I will miss the nice Upper Level apartment with the fireplace but have been very pleased with the apartment we were transferred too. I appreciate the Staff at Lancaster Lakes and the positive renting experience they have provided to us. Thanks Lancaster.

                      Review Author Icon

                      anonymous

                      Resident 2013 - 2014

                      10/17/2014

                      Horrible! The manager ------ is a lying ---------. Whenever I called into maintenence they deny, lie, and make empty promises. My air conditioner was broken the whole summer. In fact it was hotter in my apartment than outside. Had a leaking washer that wasn't fixed for over a month, had mold behind it. The other reviews about the water are right even boiling the water doesn't work, there is a disgusting white residue on all my dishes, and I don't even use the dishwasher. If you have an option DO NOT STAY HERE! try hidden lakes or the apt complex behind it. Zero stars!

                        Review Author Icon

                        anonymous

                        Resident 2013 - 2014

                        7/20/2014

                        My fiancé and I have unfortunately been living her for a little over a year. Needless to say, it has been the worst year of our lives. The water is disgusting. My dishes and silverware are a step away from ruined. I also wash them by had because our dishwasher has never worked since the day we moved in. (Matinence was notified) Since we live on the upper level, we have a balcony. My fiancé worked with a construction company, so I had him come home with some wood and build over the original one because it was so nasty. Sticky stains all over, ciggarette butts. Now, living on a upper level can also get a little warm. We had waited OVER a year for our air conditioner to get fixed. I had a day when I was home and our thermostat said it was 93 degrees. When I have looked for apartments, asking about my surroundings and the people I could be around on a daily basis was one of my first questions. The women in the office are liars. My neighbors are nothing but loud obnoxious drunks. The police AND office have been called several times, but the problem is never resolved… See More>
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                          ahaan31

                          prospectiveVisited 2014

                          3/28/2014

                          The insides of these apartments are very nice, but the outside is not kept up-- and the potholes are terrible. Yet, the worst part about this complex is that there are hidden fees that you are not told about until AFTER you put your holding fee money down. The fees are not listen on the website, or in any of their ads. Also, they only allow short-length leases so that they can raise rent every lease renewal and they will tell you that it is not up to them, but up to the company that manages them (Sterling Group). By the time your lease comes around, you pay the extra money so you can stay and not have to go through the hassle of moving all your belongings. This continues at each lease renewal until you are at a new amount far away from your starting rent- for the same exact apartment.

                            Review Author Icon

                            anonymous

                            Resident 2011 - 2013

                            10/24/2013

                            Since moving here in 2013, I have had the best neighbors! No complaints about the people who live here, or the people in the office. When I had an issue with maintenance, the staff in the office would take the time to look into the issue and take time to explain things to me.

                              Review Author Icon

                              durga121

                              Resident 2010 - 2013

                              9/13/2013

                              I just renewed my lease for the third time. I love Lancaster Lakes. My apartment is so spacious and has a gorgeous view of the pond. The staff in the office is courteous and attends to my needs in a timely manner. I would recommend Lancaster Lakes to anyone looking for an apartment.

                                Review Author Icon

                                sprobich

                                Resident 2012 - 2013

                                9/5/2013

                                After viewing the grounds and the model I thought I found the perfect home... was I sure wrong! After viewing the model it was all downhill. I was unable to view my apartment before signing the lease, which made me suspicious from the very first day. My main complaints about this complex are (1) Poor maintenance, (2) Poor lighting, (3) THIN walls, and (4) RACCOONS! (1) Poor maintenance. This issue is explained further with issues 2 and 4. (2) Poor lighting. When the lights in the complex are working, everything is great. However, for the majority of the summer I was there at least 6 lights along the main road were out. The light directly in front of my building was out as well, and my unit was right next to the woods which made it even darker. I was on a second floor unit, and there are no porch lights at the doors to the upper units. I was forced to use my cell phone light to see the keyhole on my door. As a young, single female walking to my apartment late at night in the dark was very unnerving. I called several times, and finally after 2 months the… See More>
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                                  Ty_uo13

                                  Resident 2013

                                  8/13/2013

                                  I recommend it. I moved here in June from Lake Village of Auburn Hills Apartments. Read their reviews, and most of the negative ones are true. It was awful. Lancaster Lakes, however, has been great! First, it is one of the few places in the area that allows dogs. Second, the grounds are really clean. Lake village grounds were really bad, so moving somewhere with grounds that are picked up was really important. The staff is very friendly, honest, and great to have worked with. I was able to get moved in relatively quick. A few minor issues upon move-in were corrected within 24 hours, such as a slow-drip faucet. Since June, I have only had one small work order that was taken care of within 48 hours, wasn't an emergency and I told them no rush at all, but it was still done quickly. So far it has been a great place and I would highly recommend it. I have lived at 3 different apartments in the last three years and this one is the best so far. It is pretty quiet and neighbors have also been friendly. Obviously this depends on where in the apartments you live. Close, but not too… See More>
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                                    anonymous

                                    Resident 2012 - 2013

                                    6/30/2013

                                    I've never been as unfavorably treated as a renter in my life. Management can't distinguish the bad renters from the good ones nor can they distinguish blatantly bogus complaints and choose rather to practically harass the good renters on these bogus complaints.

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                                      VeryHappyRenter2013

                                      Resident 2010 - 2013

                                      5/30/2013

                                      I have lived here for several years now and it is by far the best apartment complex in the Clarkston area. Large bedrooms, large bathrooms, good size laundry room with plenty of storage, beautiful surroundings with lots of trees, fishing pond and so on. I would highly recommend Lancaster Lakes!

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                                        melissa157

                                        Resident 2011 - 2013

                                        5/13/2013

                                        These apartments have a great location! Large facility, great for walking! The apartments are the biggest in the area and the best prices!

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                                          George1444

                                          Resident 2013

                                          5/1/2013

                                          Lancaster Lakes is a great place to live!!! I moved here about 6 months ago with my two children. The complex is very pretty and quiet. My apartment is huge and is a great value for the amount I am paying for rent. The girls who work in the office are always pleasant and friendly. Maintenance has always responded in a timely manner when I have needed work done in my apartment. I highly recommend Lancaster Lakes.

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                                            Ceecee68

                                            Resident 2009 - 2013

                                            4/29/2013

                                            I have lived at Lancaster Lakes for a few years. My family love this place. This is a safe, comfortable and great place to live. Our neighbors are pleasant and friendly. Every summer my children enjoyed the basketball court, the swimming pool and tennis court. My children are now adults and moved out, but they still come by to visit all the time. I am a true tenant at Lancaster Lakes and I can honestly say that I have not experienced any major problems with the apartment or staff that would have provoke me to move. The office and maintenance staff is very friendly, helpful and professional. This apartment is truly a place my family call home.

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                                              RachW1

                                              Resident 2012 - 2013

                                              4/21/2013

                                              I have lived in Lancaster Lakes for a year and really enjoy living here. No complaints, staff is friendly and helpful, maintenance always shows up quickly and does the job required with a great attitude. The grounds are clean. The location of these particular apartments is stellar with everything you could ever want, a great Kroger is within walking distance. Shopping and restaurants of every type nearby. I have a big dog and had a hard time finding a place. This establishment is very pet friendly even if you have a big dog like me. Move here you won't be sorry. i love it and plan on renewing my lease!! ;)

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                                                anonymous

                                                Resident 2012 - 2013

                                                4/4/2013

                                                I started renting a year ago and have been satisfied with my stay thus far. The location is very convinient and having a pool(that is well maintained) makes a hot summer much more bearable. Anytime there has been an issue it is always easy to get ahold of someone from the office and they are quick to remedy the problem. I would recommend these appartments to anyone looking for comfort, quiet settings, and great location from I-75.

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                                                  anonymous

                                                  Resident 2013

                                                  4/2/2013

                                                  I have lived here for almost a year and I love it! I've been very happy here-quiet beautiful setting with privacy and a beautiful view of the fountain and pond. Lots of trees and set back away from the road. Easy access to major expressways and right behind Kroger for easy convenient shopping. 10 mins. from Great Lakes Crossing and 5 minutes from downtown Clarkston. Great location for all ages. Staff is helpful and the neighbors are respectful, and quiet but friendly. Pool, sauna and Work out room need updating-supposed to happen this year. I highly recommend Lancaster Lakes Apartments.

                                                    Manager

                                                    4/9/2013

                                                    Lancaster Lakes Apartments
                                                    Thank you for submitting a review. We are so glad you have renewed with us for another year! We look forward to the positive improvements that are coming in the community this year!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Ashbury B 1st Floor

                                                    1 Bed, 1 Bath | 924 sq. ft.

                                                    See Floor Plan Details

                                                    Ashbury A 1st Floor

                                                    1 Bed, 1 Bath | 904 sq. ft.

                                                    See Floor Plan Details

                                                    Ashbury D 2nd Floor With Fireplace and Den

                                                    1 Bed, 1 Bath | 974 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

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                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Carport
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $200. Rent: $25. Pet Limit: 2. Comments: Breed and Weight restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $200. Rent: $25. Pet Limit: 2. Comments: Breed and Weight restrictions apply.
                                                      Less Info
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                                                    Other
                                                    • 1st Floor
                                                    • 2Nd Floor With Vaulted Ceiling
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Cardio Room
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Classic Style
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Disposal
                                                    • Dog Park
                                                    • Fireplace
                                                    • Fireplace & Den
                                                    • Fitness Center
                                                    • Flexible Monthly Rent Payments with Flex Rent
                                                    • Free Weights
                                                    • Granite In Bathroom And Kitchen
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Conveniences
                                                    • Package Receiving Service
                                                    • Plank Flooring
                                                    • Playground
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Refrigerator
                                                    • Stainless Steel Appliances
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Updated Espresso Cabinetry
                                                    • Updated White Cabinetry
                                                    • Upgraded Style
                                                    • View
                                                    • View Of The Water
                                                    • Volleyball Court
                                                    • Window Coverings
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                                                    Leasing

                                                    Enjoy the best in apartment living at Lancaster Lakes! We are an apartment community in Clarkston with 1 and 2 bedroom homes. You ll find both comfort and convenience at Lancaster Lakes. All of our apartments have a fully-equipped kitchen, walk-in closets, and a full size washer & dryer. We offer updated styles with granite counter tops, stainless steel appliances, modern light fixture styles and more. Our pet friendly community offers numerous conveniences including a fitness center, clubhouse, dog park and resort style swimming pool with spacious sundeck. Lancaster Lakes is near shopping, dining, and entertainment plus our residents have quick access to US-24. We are only a short walk or drive from Clarkston Oaks Shopping Center and Kroger. Our community combines quality apartments, wonderful location, and excellent management to create a great rental experience. Lancaster Lakes Apartments is professionally managed by Monarch Investment and Management Group. We are proud to provide wonderful apartment rentals in Clarkston, MI. Our staff is here to serve you and create an enjoyable rental experience. Welcome home!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 02:00 PM
                                                    This community is managed by

                                                    Monarch Investment & Management Group

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Monarch Investment & Management Group
                                                    Dogs Allowed
                                                    Fee: $200
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: Breed and Weight restrictions apply.
                                                    Cats Allowed
                                                    Fee: $200
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: Breed and Weight restrictions apply.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Lancaster Lakes Apartments

                                                    July 2024

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                                                    Lancaster Lakes Apartments is a 904 - 1,226 sq. ft. apartment in Clarkston in zip code 48346. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,420 - $1,835. Nearby cities include Waterford, Pontiac, Lake Orion, Keego Harbor, and White Lake Charter Township.

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