Review History for anonymous

The Cloisters Townhomes


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anonymous

Resident 2008 - 2010

9/27/2010

Maintenance NIGHTMARE

We were attracted to this place because it was a big apartment for a cheap price with a cute neighborhood feel. You get what u pay for!! The person who lived here before us was here for a long time, so they completely renovated it for us. Looks great just walking through. However the cabinets in the bathrooms are too small and dont even go all the way to the wall leaving a nice gap for all the bugs to live in. All the chipped sinks they just put a big chunk of putty on, which fell off immediately. They filled the holes in the walls with huge chunks of putty also, which have now fallen off leaving attractive holes in the walls/ceilings. The caulking along the edges of all the counters in the bathrooms/kitchen is totally falling apart and looks horrible. There is NO insulation. Our heat bill avg in the winter was about $350 and it still wasnt very warm. If the people next door are talking or the neighbors are outside, it sounds like they are inside ur room standing next to u. Every person i have talked to that lives here has had their basement flooded at least once. The guys a couple doors down had their pool table down there and the complex told them it was up to their renters insurance to fix anything. There are centipedes and spiders EVERYWHERE and its so disgusting!! I've never seen a centepede in all the apts i ever lived in, even the one a mile from here, but here u can't escape em!! We have contacted maintenance about several issues, from flooding basements, to rain water coming in windows, to appliances breaking down, etc... it takes them months and months of repeat calls IF EVER to respond to a maintenance request. Me and the neighbor had to corner the leasing agent, Karen, when we saw her out showing another apt just to get her to talk to us, cuz we called the office literally for 3 mos and they always said she was gone, and she NEVER called us back. The neighbor i was with was trying to address a maintenance issue that has been ongoing for over 10 years!! Oh, and the maintenance people dug a huge hole in one of the neighbors front lawns to try and fix something, couldnt figure out how to do it, so just left the huge hole there for weeks. One neighbor asked them if they wanted her to fill it, and they told her to just leave it. Someones cat fell into it a couple days later and died. All the neighbors are getting together and talking about getting lawyers involved with all the unresolved issues in this place. Its out of control. SERIOUSLY think HARD about moving into here!! Oh yea, there have been several car thefts in the parking lot, and there are so many stray cats running around the complex you'd swear u live in a back alley in NYC. And speaking of parking, there is 1 guest spot for the complex, so i hope u dont have many guests. Especially ones who are staying the night, cause the Clawson police ticket if u leave a car in the street over night

    Review 7 out of 7

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