The office was much better when Cynthia was there. Robert does not have any customer service skills and he's training the new girl to be the same way. It's absolutely ridiculous that the office is only open M-F from 9-5. How the hell are you supposed to work? Not one late day and no weekend hours at all. Cynthia would at least stay a few minutes over so that you could get there. Robert doesn't communicate with you at all, unless you catch him. He doesn't call to let you know you have a package, he doesn't respond to emails, nor does he follow up with maintenance requests or neighbor issues. To make matters worse, ----- from standard construction isn't any better. She's rude and bull headed. I've been here 8 years and they treat me like I'm a nobody. But be late with that rent, and they are on your --- ASAP! This is my last year here. So please be advised: the rent increases are absolutely ridiculous as it comes with zero amenities. No central air, no 24 hour anything, maintenance doesn't work weekends either, no covered or assigned parking and they want how much a month? At least Cynthia would work with your hours.