Lofts at Merchants Row
Resident • 2007 - 2008 Recommended
The management here is rude, they make you feel as if you are annoyance. When you pay premium prices for "luxury" living, that is not how you should be made to feel. The Lofts prides itself on being an upscale place, however, they treat the tenants with a cold non-nonchalance. I was very offended by the derogatory tone of a letter posted in the elevator by the management. The issue they were addressing was a legitimate issue, however, the tone was very condescending and made me feel as if I was a school child being scolded. Even living in the dorms in college, I was not treated with such a disrespectful tone. The lofts are nice, and the parking situation is better than other buildings in the downtown area. If you can deal with the rude management, then its a decent place to live. However, the company owning the building should provide better customer service training for their management, and realize when tenants arent happy, they move out.
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