Review History for Verified Resident 117282

River Place Apartments


Review Author Icon

Resident 117282

Verified Resident 2001 - 2014

12/12/2014

Complaints about laundry room equipment and notification of parcel pick-ups. Waste accumulates in waste disposal areas. The Leasing Office does not treat parcel pick-ups as a priority. Often indicating that they really don't need to provide the service to tenants. The apparently unimportant service has been provided during my entire tenancy. The service is especially important to senior citizens.
    Manager

    12/12/2014

    River Place Apartments
    Thank you for sharing your concerns regarding our laundry facilities, parcel pick-ups, and waste accumulation. We are currently in the process of updating our laundry rooms and laundry equipment. In January 2015 we will install new laundry equipment that can accept credit card payments as well as smart phone interface payments and coin payments. We also will be renovating the laundry room areas with new paint and flooring. We accept parcels in our office as a courtesy service to our residents and do regard it as an important service. During the holiday season, we experience a larger than normal volume of parcels to manage in addition to the other services we provide. We do our best to maintain the parcel notification system and work with our residents to receive their packages in a timely manner. We are aware that there are a few offenders who do not dispose of their trash properly and this causes buildup in our trash rooms. Our maintenance staff works diligently at clearing those areas daily as well as identifying who is leaving the waste to minimize the problem. We welcome your feedback and will work to identify ways to improve the services provided to residents.

    Review 25 out of 110

    Share This Review

    Check Availability

    River Place Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review