The Rocks Apartments

16970 Chandler Rd, East Lansing, MI 48823
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The Rocks Apartments

16970 Chandler Rd

East Lansing, MI 48823

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Tell us what you think!

ApartmentRatings Property Breakdown

OVERALL SCORE
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Maintenance
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75%RECOMMENDED
THIS PROPERTY
VS
66%CITY AVERAGE

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The Rocks Apartments Manager

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Resident 2018 - 2019 Recommended
Reviewed 02/27/2019
I like living at the Rocks because of their friendly staff and how much they value their residents. They offer free food in the clubhouse on a regular basis and offer events sometimes. The apartment itself is very well updated and offers a lot of space.… See More
The Rocks Apartments Manager03/07/2019

Thank you again for taking the time to let us know how we did and all of the amenities that we offer. We appreciate your kind feedback. Have a beautiful week!

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Resident 2018 - 2019 Recommended
Reviewed 02/25/2019
The Rocks is a great home for new students. The surrounding area is extremely nice. The staff keeps it well maintained, and helps with any issues that come up. The clubhouse is really nice and as is the community. Looking forward to staying again!
The Rocks Apartments Manager03/06/2019

Hi! Thank you for taking the time to let us know how we did. We are happy to have you stay with us for another year. Have a great day!

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Resident 2018 - 2019 Recommended
Reviewed 02/21/2019
The beginning wasn't optimal as the move in fee was high, $250 per person, for absolutely nothing being done. No cleaning before move in, damage never fixed from prior residents, and a left over cigarette smell (which should've been taken care of with our pricy "move… See More
The Rocks Apartments Manager03/06/2019

Hi, we really appreciate your feedback! We are currently working with energy consulting company to find out what changes can be made to help with the energy costs. This is going to take some time to analyze and implement any of their recommendation. Thank you!

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Resident 2018 Recommended
Reviewed 10/19/2018
The apartment is pretty large and spacious. We got the apartment for a last minute deal. I'm glad we're paying less than the regular rate because that's all it's worth. You're paying for the large spaces but the walls are so thin you can hear every… See More
The Rocks Apartments Manager11/13/2018

Thank you again for taking the time to let us know how we did. We appreciate your feedback and we will continue working with the team to improve our service. Thank you!

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Heavens123 • Resident 2018 Recommended
Reviewed 10/03/2018
I like it here, and its very quiet. Its a very good amount of space in the house, feels like home. Every one Is so nice over here, it really is a good opportunity to meet new people. And veryone is very understanding in my building… See More
The Rocks Apartments Manager11/13/2018

Hi Heaven, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Rocks. Thank you!

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Resident 2018 Not Recommended
Reviewed 09/13/2018
Very bad flooring No amenities for the price this is ridiculous No shuttle No pool or hot tub Maintenance is horrible Very rude staff Needs much work for the price which is ridiculous Would not suggest this place to anyone
The Rocks Apartments Manager11/13/2018

Hi, we're disappointed to hear of the negative experience you had at our location. If you would like to discuss further about your experience, please do not hesitate to contact us. Thank you!

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Drobinson950 • Resident 2018 Not Recommended
Reviewed 08/11/2018
I am the parent of a MSU student who recently moved into to The Rocks.....worse decision ever??????????????. They showed her these beautiful models and gave her an apartment that was totally disgusting in terms of a filthy bathroom, dirty stove and refrigerator, and infestation of bugs.… See More
The Rocks Apartments Manager08/15/2018

Hi Drobinson950, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. All of our move ins are on August 16, 2018 and with any early move ins, we require all residents to sign an As-Is addendum. Since early move ins are taking the apartment as is, we do not charge an early move in fee or additional rent for the extra days. All of our residents have moved out on July 31, 2018 and depending on the previous residents, the apartment can be in a good or in a bad condition. We have a professional pest controller that was asked to come and treat the buildings and the apartment homes as needed about a week and half ago. The insecticide does take some time and we have put in a request to have them come back and take a look at the apartment home again. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (517) 679-4011 so we can work towards a resolution. We look forward to hearing from you.

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Antreona_M • Resident 2018 Not Recommended
Reviewed 08/10/2018
The utter disgust that I and my roommates have been subject to live in is completely inhuman and pathetic. The community staff's lack of care and decency for their residents is beyond concerning and disheartening. The contradictory, unprofessionalism, and laziness from the staff are unacceptable. The… See More
The Rocks Apartments Manager08/15/2018

Hi Antreona Meridith, we regret to hear that your experience with us was not a more positive one. We appreciate you answering our call and discussing this further over the phone. All of our residents moved out on July 31, 2018 and the move in date is August 16, 2018 which means we have 15 days to get all the units ready for the massive move in day. When you sign As-Is addendum, depending on the previous residents, the apartment condition can vary therefore there is some risk involved in your choice to take the apartment As-Is. We are glad to have all your concerns addressed and resolved. We appreciate you as our residents and thank you!

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testsky • Resident 2017 - 2018 Recommended
Reviewed 04/03/2018
Management sucks, theyve been replaced but some of the new staff are brainless. I was denied a package that was mine, left unlogged for 2 days, because of "policy." I went the next day and a different person shared my dismay and gave me my package… See More
The Rocks Apartments Manager04/04/2018

Hello Testsky, we appreciate you taking the time to leave us this feedback. We have made some changes recently to ensure the packages are logged in a timely manner. Since we do receive about 50 plus packages a day, we have set 3-4 PM aside for logging packages. During this hour, we do not check out any packages to make sure all packages are logged correctly. Any packages received right before the office closing time are logged following business day in early morning. We hope this will prevent any further issues in future. Please don't hesitate to reach out if there's anything additional we can do to improve your stay with us.

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Excellence3301 • Prospective Resident Visited 2018 Recommended
Reviewed 02/08/2018
I loved my tour of The Rocks and I decided to lease there because of the hardwood style flooring, granite counter tops, stainless steel appliances, and private bathroom. The staff is so nice that they have invited me to all the resident events for the rest… See More
The Rocks Apartments Manager02/13/2018

Thank you for your review! We always appreciate feed back!

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sophisticatedgirl2005 • Prospective Resident Visited 2018 Recommended
Reviewed 02/08/2018
I really like the hardwood flooring, granite countertops, stainless steel appliances, private bathrooms. I have a lot stuff and excited about having my own bathroom. The events they have are pretty cool too! super excited about this place.
The Rocks Apartments Manager02/13/2018

Thank you for your review! We always appreciate feed back!

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Features & Amenities

Laundry

  • Laundry On-Site
  • Laundry in Units

Parking

  • Covered Parking
  • Uncovered Parking

General

  • Community Center
  • Controlled Access
  • Gym

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $500

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price

    $2,013

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 3 Bathrooms

  • Price

    $608

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

4 Bedrooms, 3.5 Bathrooms

  • Price

    $505

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing

The Rocks is East Lansing's newest apartment community designed for Michigan State students. Each brand new apartment includes hardwood style flooring, granite countertops, stainless steel appliances, private bathrooms and much more! Visit us today at -

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The Rocks Apartments is an apartment in East Lansing in zip code 48823. This community has a 1 - 4 bedroom, 1 - 3.5 bathroom, and is for rent for $500 - $2,013. Nearby cities include Okemos, Haslett, Bath, Lansing, and Holt. 48832, 48912, 48906, 48864, and 48823 are nearby zip codes.

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The Rocks Apartments

Provided by Property Management

Management Photos (5)

  • (Manager photo uploaded on 12/30/2016) Image of The Rocks Apartments in East Lansing, MI
  • (Manager photo uploaded on 12/30/2016) Image of The Rocks Apartments in East Lansing, MI
  • (Manager photo uploaded on 12/30/2016) Image of The Rocks Apartments in East Lansing, MI
  • (Manager photo uploaded on 12/30/2016) Image of The Rocks Apartments in East Lansing, MI
  • (Manager photo uploaded on 12/30/2016) Image of The Rocks Apartments in East Lansing, MI

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