A

The Rocks Apartments

16970 Chandler Rd, East Lansing, MI 48823
16970 Chandler Rd, East Lansing, MI 48823
CONTACT PROPERTY

The Rocks Apartments

16970 Chandler Rd

East Lansing, MI 48823

Resident of this community?

Tell us what you think!

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (18 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
Prospective Resident Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/30/2021
One of my favorite things about touring at The Rocks was the fact that there are private bathrooms and individual door locks for all the bedrooms! This will be a nice change coming from the dorms! Looking forward to signing here for Fall! See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

04/05/2021

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Prospective Resident Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/26/2021
I really enjoy the location of The Rocks, it is close to almost everything, grocery store, movie theater, shopping, and more! The staff were so helpful and answered all my questions. Also not too far from campus and Cata bus passes are included! See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

03/29/2021

We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Rocks. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Former Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/26/2021
I really enjoyed my stay at The Rocks. They really care about their residents and have so many awesome giveaways on Instagram! I would definately recommend this apartment community to anyone in the future for off campus living! If I were staying at MSU I would… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

03/29/2021

We're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, The Rocks

Prospective Resident Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/26/2021
The Rocks seems like a really great place after we took a tour! The model we were shown was amazing and we LOVED the upgraded kitchen and how spacious it was! Talking to my parents and roommates about hopefully making this our home for the upcoming… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

03/29/2021

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Prospective Resident Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2021
I was very pleased with the tour I had at the Rocks. The location is great. I am excited to use the outdoor trails. I really love the fitness center as well. Close to everything. A really nice maintained community. Staff seems to really care. Maintenance… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

03/24/2021

We're happy you found our staff to be so supportive during your experience here at The Rocks. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

Prospective Resident Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2021
The Rocks has a great location and is a few miles away from campus! They also have a very nice gym fully equipped and well kept for their residents to use! I also thought it was pretty cool that they had Amazon hub Lockers for packages!… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

03/24/2021

We're glad to hear you enjoyed your visit. Thank you again for taking the time to let us know how we did. We hope you have a great day!

Former Resident 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/22/2021
I enjoyed living at The Rocks. It's pretty nice and spacious. I liked how close it was to Eastwood Towne Center, Meijer and highway. Two-bedroom apartments had the gas heat upgrade and my elec bill went down a lot. I would recommend getting the two-bedroom apartments… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

03/24/2021

We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Rocks. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/27/2019
I like living at the Rocks because of their friendly staff and how much they value their residents. They offer free food in the clubhouse on a regular basis and offer events sometimes. The apartment itself is very well updated and offers a lot of space.… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

03/07/2019

Thank you again for taking the time to let us know how we did and all of the amenities that we offer. We appreciate your kind feedback. Have a beautiful week!

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2019
The Rocks is a great home for new students. The surrounding area is extremely nice. The staff keeps it well maintained, and helps with any issues that come up. The clubhouse is really nice and as is the community. Looking forward to staying again! See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

03/06/2019

Hi! Thank you for taking the time to let us know how we did. We are happy to have you stay with us for another year. Have a great day!

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/21/2019
The beginning wasn't optimal as the move in fee was high, $250 per person, for absolutely nothing being done. No cleaning before move in, damage never fixed from prior residents, and a left over cigarette smell (which should've been taken care of with our pricy "move… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

03/06/2019

Hi, we really appreciate your feedback! We are currently working with energy consulting company to find out what changes can be made to help with the energy costs. This is going to take some time to analyze and implement any of their recommendation. Thank you!

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2018
The apartment is pretty large and spacious. We got the apartment for a last minute deal. I'm glad we're paying less than the regular rate because that's all it's worth. You're paying for the large spaces but the walls are so thin you can hear every… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

11/13/2018

Thank you again for taking the time to let us know how we did. We appreciate your feedback and we will continue working with the team to improve our service. Thank you!

Heavens123 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/03/2018
I like it here, and its very quiet. Its a very good amount of space in the house, feels like home. Every one Is so nice over here, it really is a good opportunity to meet new people. And veryone is very understanding in my building… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

11/13/2018

Hi Heaven, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Rocks. Thank you!

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2018
Very bad flooring No amenities for the price this is ridiculous No shuttle No pool or hot tub Maintenance is horrible Very rude staff Needs much work for the price which is ridiculous Would not suggest this place to anyone See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

11/13/2018

Hi, we're disappointed to hear of the negative experience you had at our location. If you would like to discuss further about your experience, please do not hesitate to contact us. Thank you!

Drobinson950 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/11/2018
I am the parent of a MSU student who recently moved into to The Rocks.....worse decision ever??????????????. They showed her these beautiful models and gave her an apartment that was totally disgusting in terms of a filthy bathroom, dirty stove and refrigerator, and infestation of bugs.… See More
Useful    1
Thanks for voting!
Report

The Rocks Apartments Manager

08/15/2018

Hi Drobinson950, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. All of our move ins are on August 16, 2018 and with any early move ins, we require all residents to sign an As-Is addendum. Since early move ins are taking the apartment as is, we do not charge an early move in fee or additional rent for the extra days. All of our residents have moved out on July 31, 2018 and depending on the previous residents, the apartment can be in a good or in a bad condition. We have a professional pest controller that was asked to come and treat the buildings and the apartment homes as needed about a week and half ago. The insecticide does take some time and we have put in a request to have them come back and take a look at the apartment home again. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (517) 679-4011 so we can work towards a resolution. We look forward to hearing from you.

Antreona_M • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2018
The utter disgust that I and my roommates have been subject to live in is completely inhuman and pathetic. The community staff's lack of care and decency for their residents is beyond concerning and disheartening. The contradictory, unprofessionalism, and laziness from the staff are unacceptable. The… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

08/15/2018

Hi Antreona Meridith, we regret to hear that your experience with us was not a more positive one. We appreciate you answering our call and discussing this further over the phone. All of our residents moved out on July 31, 2018 and the move in date is August 16, 2018 which means we have 15 days to get all the units ready for the massive move in day. When you sign As-Is addendum, depending on the previous residents, the apartment condition can vary therefore there is some risk involved in your choice to take the apartment As-Is. We are glad to have all your concerns addressed and resolved. We appreciate you as our residents and thank you!

testsky • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/03/2018
Management sucks, theyve been replaced but some of the new staff are brainless. I was denied a package that was mine, left unlogged for 2 days, because of "policy." I went the next day and a different person shared my dismay and gave me my package… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

04/04/2018

Hello Testsky, we appreciate you taking the time to leave us this feedback. We have made some changes recently to ensure the packages are logged in a timely manner. Since we do receive about 50 plus packages a day, we have set 3-4 PM aside for logging packages. During this hour, we do not check out any packages to make sure all packages are logged correctly. Any packages received right before the office closing time are logged following business day in early morning. We hope this will prevent any further issues in future. Please don't hesitate to reach out if there's anything additional we can do to improve your stay with us.

sophisticatedgirl2005 • Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/08/2018
I really like the hardwood flooring, granite countertops, stainless steel appliances, private bathrooms. I have a lot stuff and excited about having my own bathroom. The events they have are pretty cool too! super excited about this place. See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

02/13/2018

Thank you for your review! We always appreciate feed back!

Excellence3301 • Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/08/2018
I loved my tour of The Rocks and I decided to lease there because of the hardwood style flooring, granite counter tops, stainless steel appliances, and private bathroom. The staff is so nice that they have invited me to all the resident events for the rest… See More
Useful    0
Thanks for voting!
Report

The Rocks Apartments Manager

02/13/2018

Thank you for your review! We always appreciate feed back!

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Useful    
Thanks for voting!  

Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site
  • Laundry in Units

Parking

  • Covered Parking
  • Uncovered Parking

General

  • Community Center
  • Controlled Access
  • Gym

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,293

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $795

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 3 Bathrooms

  • Price
    Price

    $683

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

4 Bedrooms, 3.5 Bathrooms

  • Price
    Price

    $568

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    4 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

B+
Greystar
VIEW 2462 COMMUNITIES

The Rocks is East Lansing's newest apartment community designed for Michigan State students. Each brand new apartment includes hardwood style flooring, granite countertops, stainless steel appliances, private bathrooms and much more! Visit us today at -

Questions & Answers

There are no questions yet for this property!
Be the first to ask.

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now

Frequently Asked

What are noise levels like at The Rocks Apartments?
The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Rocks Apartments?
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How safe is The Rocks Apartments?
The community is rated 4.9/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2.71 days to their community reviews in the past year.

Who manages The Rocks Apartments?
Greystar

What is the pet policy at The Rocks Apartments?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 3 Baths and 4 Beds, 3.5 Baths


The Rocks Apartments Gallery

Manager Uploaded Photos

Similar Properties

Image of Castle Pointe  in East Lansing, MI

Castle Pointe

East Lansing, MI

Image of SkyVue in Lansing, MI

SkyVue

Lansing, MI

The Rocks Apartments is an apartment in East Lansing in zip code 48823. This community has a 1 - 4 bedroom, 1 - 3.5 bathroom, and is for rent for $568 - $1,293. Nearby cities include Okemos, Haslett, Bath, Lansing, and Holt. 48832, 48912, 48823, 48912, and 48864 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

The Rocks Apartments

Provided by Property Management

Management Photos (5)

  • (Manager photo uploaded on 12/30/2016) Image of The Rocks Apartments in East Lansing, MI
  • (Manager photo uploaded on 12/30/2016) Image of The Rocks Apartments in East Lansing, MI
  • (Manager photo uploaded on 12/30/2016) Image of The Rocks Apartments in East Lansing, MI
  • (Manager photo uploaded on 12/30/2016) Image of The Rocks Apartments in East Lansing, MI
  • (Manager photo uploaded on 12/30/2016) Image of The Rocks Apartments in East Lansing, MI

Provided by Other Residents

Resident Photos (0)

      Back To Top