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Verified Resident 550926 2018 Not Recommended
Reviewed 10/03/2018
They didn??™t notify me and kept ignoring my calls for move in. Once I moved in, I had a lot of problem with the apartment and the office. The office kept ignoring my request. The bathroom toilet made noises, the seat wasn??™t nailed in. My roommate had a bug problem and my othe roommate??™s closet is broken and they have yet to fix it. The walls have holes in it and it??™s broken and there are dents in the wall.
Village at Chandler Crossings Manager10/11/2018

Good Afternoon Verified Resident 550926. I am so sorry that our team was not responsive to your maintenance issue. Please call or email me directly and I will personally make sure that we address your concern immediately. In the meantime, I will speak with our team to ensure that we answer the phones promptly and return calls if we are busy in the office. I really appreciate you bringing this to our attention so we can improve our service. I am confident that you will see a vast improvement in our service request response time! Please email me directly at [email protected] . Sincerely, The Village At Chandler Crossing Leasing Manager, Carly J

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Village at Chandler Crossings

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