Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 208.5 days |
Contact Property
Citation Club
29540 Citation Circle
Farmington Hills, MI 48331
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 208.5 days |
Thanks for taking the time to share your thoughts with us! We're pleased to hear that you are enjoying your home here at Citation Club and that our dedicated team, pristine grounds and peaceful atmosphere are to your liking. As always, don't hesitate to let us know if we can be of assistance to you in the future.
Hello. If you are still experiencing maintenance issues, please let us know at your next convenience. We're sincerely sorry to hear you have not been happy with your experience and we want to work with you to help ensure you get more of the comfort and high-quality living you deserve. The satisfaction of our valued residents is highly important to us, so we hope to you get your concerns resolved soon.
We greatly appreciate your review! Our team truly does strive to provide a community that our residents can be proud to call home and it is gratifying to know that our efforts have helped to make this a reality for you. We're glad to have you as a resident and hope you'll feel free to give us a call or stop by the office if there is anything that we can help you with in the future. Thanks again!
Thanks for your review! We're more than happy to offer our assistance whenever possible and are pleased to hear that Jeff was so helpful in setting up your online account. Please don't hesitate to contact our office if you have any further questions, or if there is anything else we can help you with.
Thank you for your feedback and your interest in Citation Club! It's wonderful to know that Kelly made such an impression on you and that our community has stood out to you in your housing search. Please feel free to reach out to us here in the office if you have any further questions for us and we'll hope to hear from you in the future.
Thanks so much for taking the time to share your feedback with us, Kimberly! We're pleased to hear that you enjoyed calling Citation Club home and that our thoughtfully designed homes and dedicated team helped to make your experience worthy of 5 stars. Though we're sad to see you go, we wish you all the best in your new homes.
Though we're pleased to hear that you are enjoying your home and the community, we do apologize for the inconvenience regarding our indoor pool. We appreciate your patience as we work to repair this amenity as promptly as possible. If you would like to discuss your thoughts with us further, or if there is anything that we can help you with, please feel free to reach out to us here in the office at your convenience.
We're sorry to hear that your experience with our community did not meet your expectations. The upkeep of our homes and the satisfaction of our residents are top priorities for us and though we regret that this was not reflected during your stay, we will be sure to utilize your valuable feedback to help us improve and better address concerns like these in the future. We wish you all the best in your new home.
Thanks for taking the time to share your thoughts with us! We're pleased to hear that you are enjoying your home here at Citation Club and that our dedicated team, pristine grounds and peaceful atmosphere are to your liking. As always, don't hesitate to let us know if we can be of assistance to you in the future.
We're very sorry to hear that your experience with our community has not been a more accurate reflection of the positive living experience that we strive to offer. We do apologize for any inconveniences that you've encountered and we appreciate you bringing your concerns to our attention. The satisfaction of our residents is important to us and we would like to work with you to make your time here as positive as possible moving forward. However, as is common within the housing industry, maintenance is permitted to enter to conduct any necessary repairs or inspection, but we do our best to provide as much advanced notice as possible. Please reach out to us here in the office at your convenience and ask to speak with our Community Manager.
We greatly appreciate you as a resident, Alice! We feel that our scenic grounds, thoughtfully designed homes and dedicated team are what help Citation Club to stand out and its wonderful to hear that these aspects have helped to make your experience with us so positive. As always, we're only a phone call or quick trip to the office away if there is anything that we can help you with.
Thanks for taking the time to share your thoughts with us. We're glad to hear that your experience has been a positive one overall and that our dedicated team and community amenities have contributed to that. As always, please feel free to give us a call or stop by the office if there is anything that we can help you with in the future.
$1,228 - $1,579
748 - 768
4 Units
Blue Ribbon
$2,423
748 - 768
2 Units
Blue Ribbon Furnished
N/A
1,130
N/A
Gold Cup Furnished
$1,314 - $1,658
1,130 - 1,251
8 Units
Gold Cup
$1,526 - $1,836
1,267 - 1,295
4 Units
Grand Prize
$3,336
1,267
1 Units
Grand Prize Furnished
N/A
1,333
N/A
Medallion 1
N/A
1,355
N/A
Medallion 2
$4,190
1,285
1 Units
Medallion Furnished
This property is owned by Beztak, 2020 recipient of the US Best Managed Companies, sponsored by Deloitte Private and The Wall Street Journal. Call and let us tell you why! Welcome to Citation Club, where we offer luxurious living on 52-acres of lush manicured grounds. One glance inside our 9,000 square foot clubhouse and you’ll see this majestic setting is reflected in our communal spaces. We offer an indoor and outdoor heated pool, steaming hot tub, sauna and a cardio and strength training center. The amenities inside our one, two and three-bedroom apartment homes are as opulent as our grounds. Enjoy a private entrance and covered parking, full-size washer and dryer unit, spacious kitchen with name-brand appliances, central air conditioning and private patio or balcony. Many of our homes also include extraordinary features such as one-of-a-kind cut-aways, fireplaces and vaulted ceilings. We also offer fully furnished and customized apartment homes for those on an extended stay in our area. With five floor plans to choose from, we’re confident you will find a home to fall in love with. Virtual and Contact-Free Leasing and Move-In Available - Self-Guided Tours with Lockboxes - FaceTime/Skype Tours - Apply & Sign Online
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Contact Property
Citation Club
29540 Citation Circle
Farmington Hills, MI 48331