Review History for anonymous

Diamond Forest


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anonymous

Resident 2019 - 2021

4/19/2021

Diamond Forest is the worst place I have ever lived, and here are some of the reasons 1.Extremely dirty. Roaches and other nasty bugs are plaguing even before you move in. The building is not built to code. You can hear your neighbors talking or snoring. 2.The staff are extremely unprofessional. The manager’s name is Madison, she seems to be polite but she will absolutely do nothing to help you if you have any issues. My neighbor had loud parties almost every weekend. They woke me and my toddler up at 3am several times, and I had to call the local police to have them stop. When I notified the manager about this issue, she promised to move me to another unit, it didn’t happen. She also said she will hold a three party phone call with me and the noise making neighbours, she never did. 3.There was visible black mold in my bathrooms, and they won’t fix it. 4.They charge you a ridiculous trash pick up fee even if you don’t need it. 5.The most convenient parking spots will cost extra and as a result nobody uses them 6.The maintenance is extremely unprofessional, they left my door wide open when they left once ( i was not home) even though they knew I have a cat living with me. If you have pets, don’t live here for their safety. 7.They are extremely greedy. Most places I lived in will allow renters to rent month to month after your lease expires, and the month to month rate is only slightly higher than the normal rate. Not diamont forest, they will rent month to month to you with $500 more than your normal rent!!! 8.They will scam you every step of the way. When renewing your lease, they make it 54 weeks as a yearly contract instead of 365 days or 52 weeks as normal companies will do. And they tried everything they could to charge me more days than what we agreed in the lease or my actual moving out date. I never had anything like this happen to me with anywhere else. 9.The speed limit of 10 miles an hour in the complex was never enforced! You will see people driving at more than 40 miles an hour every day in the premise. Good luck to you and your children if you live there. 10. I reported the neighbors dog off the lease and attacked my child, and the management won’t do anything about this. 11.You smell pot and weed smoking all day long. They will not return your security deposit, they charge a ridiculous amount of cleaning fee even though the apartment was returned spotless. Not only will they not return your deposit, they also claim you owe them money even if you left the place in perfect conditions. They are scam artists. 12. This place attracts a lot of crimes, just google ‘Diamond Forest robbery’, you will find a ton of recent crimes happening on it. I am working with some other previous tenants of this place for a class lawsuit against them. Feel free to contact me at if you want to join us to bring this place to justice.
    Manager

    4/20/2021

    Diamond Forest
    We sincerely apologize for the experience you may have had with us. Your concerns and feedback are very important, and we will take your feedback into consideration. We take our pest control very seriously. Our pest control comes out weekly. We have quiet time hours from 10:00 pm - 7:00 am daily. We are a drug free community. Damages are assessed only if we have proper documentation. If you’d like to discuss anything in more detail, please feel free to call us directly at 248-471-4848 or e-mail us at msneed-mi@haymanco.com.
    1 Previous Review

    Previous Review

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    anonymous

    Resident 2019

    9/2/2019

    I am hoping to get the attention of the management of the property. My neighbor refused to put his dog on a leash, which violates the rules of the rental property. please make sure your rules are followed.
      Manager

      9/5/2019

      Diamond Forest
      Thank you for writing to us. If you are hoping to get our attention, please don't hesitate to call us or come by the office. We'd love to know more information about the situation, so please come and talk to us if you can.

      Review 94 out of 187

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      Diamond Forest

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