Independence Green

We are sad to see you did not have the experience we strive for at Independence Green. We are always eager to make sure residents feel comfortable and if you are having pest issues or maintenance issues please don't hesitate to contact us with as much detail as possible so we can best fix the problem. If there is anything we can do for you, please call us or stop by the office. Thank you.

Thank you so much for your outstanding review! We love to hear back from our residents and we hope you take advantage of our pool and sauna soon. They're both available to use 7 days a week. Cheers! The Independence Green Team

Thanks for your kind words. It sounds like you've enjoyed your time at our community over the past year. Hopefully we have the opportunity to appreciate you as a resident for anther year. You won't want to miss what's in store for 2019! The Independence Green Team

Though we're sorry to hear that your experience with our community has not been as positive as we would hope, we appreciate you bringing your concerns to our attention in such a thorough manner. If you have any concerns or details you did not share with us here, we encourage you to give us a call or stop by and let us know what else we can do to make our community a better place. We hope to hear more from you and we wish you the best.

Thank you for your thoughtful review! We are pleased to hear that you've enjoyed your experience with us so far. You mentioned that you're charged a processing fee when you pay your rent; we would be happy to show you an alternative way to pay that is just as easy and also free. If you'd like to know more, feel free to contact the leasing office at 248.471.6800 and ask for Valarie Vaughn. Thanks again for being a loyal IGA resident! Your Independence Green Team

Thank you for your thoughtful review of our community. The team at Independence Green Apartments strives to provide our residents with the highest level of service and we are pleased to hear you're satisfied with your living experience. Be sure to take advantage of our generous Resident Referral Program when recommending our community to your friends! Best, Your Independence Green Team

Thank you for your kind review. IGA is pleased to hear that you are taking advantage of our many wonderful amenities. We would like to address your concerns regarding the parking situation. It sounds as though you live in an area within the community that has some reserved spaces and/or limited parking. Please contact Property Manager Terri Leirstein or Assistant Manager Valarie Vaughn at 248.471.6800 so we can determine where you are located and how we can best resolve your parking frustrations. Your Independence Green Team

Independence Green values our resident relationships above all else and we aim to always keep our residents satisfied. It sounds as though you have had a poor experience and we would like to change that. Please reach out to the management team at our on site leasing office so that we can personally meet with you to discuss your concerns. Thank you for your review!

Prashanth, Thank you for your kind review! We are happy to hear that you are enjoying your living experience at IGA. If you refer any friends or family, please be sure to let us know so you receive your Resident Referral Bonus!

Thank you for your review of your time with us so far! We are glad to hear you're enjoying the amenities our apartments feature. If you still have any lingering issues within your apartment, please contact Property Manager Terri Leirstein or Assistant Manager Valarie Vaughn for assistance. They would welcome the chance to further improve your experience at IGA. Both can be reached at 248.471.6800.

Dear Luke, We are terribly sorry to hear you experienced a miscommunication with our staff at Independence Green. We make it a priority to be as transparent as possible with all policies within the lease contract. Your feedback has helped us to continue to improve this practice. If you still feel a fair resolution was not met, we urge you to contact our management team for further discussion. They can be reached it 248.471.6800. Thank you for your honest review.

Thank you Anonymous for your gracious review. We are glad to know that you are taking advantage of the large storage spaces in your apartment home as well as the beautiful community grounds. If you have any suggestions on how we can further improve your time with us, please contact the leasing office at 248.471.6800.

Kudos to our office staff for their kindness and willingness to assist every day! Thank you for the thoughtful words. We love hearing that you are happy with all aspects of your living experience at IGA and hope to continue to foster a wonderful relationship!

The IGA staff is pleased to know that you are enjoying your time with us so far. Our community is situated in an ideal location for commuting as well as nightlife, shopping and dining and we are glad you have been able to take advantage of it. If you have any suggestions on how we can further improve your living experience, please reach out to our on site management team at 248.471.6800.

Dear Anonymous, it looks as though there are some areas we could improve upon for you and we welcome the opportunity to do so. Please contact Property Manager Terri Leirstein or Assistant Manager Valarie Vaughn so that we may address and concerns or complaints you may have.

Dear Valued Independence Green Resident, My name is Valarie, I am the Assistant Manager at Independence Green. Thank you for your recent review. I would first like to send you my apologies for the frustration with the move in process. It is always our goal to provide outstanding service to our residents and it seems we failed to meet that standard with you. I would also like to apologize for the lack of communication regarding your monthly rental payment. I can understand how it would be frustrating to receive a late notice when you were confident in what you had originally paid. I invite you to reach out to me personally regarding this matter. Ensuring you understand your monthly bill is important to us and I would be happy to rectify the error. I would like to go over your maintenance concerns as well to be sure all issues have been resolved for you. We want you to feel comfortable and happy in your new apartment home. Again, thank you for posting your review, your feedback is valued. Best Regards, Valarie Vaughn Assistant Property Manager

Dear anonymous, Thank you for sharing your thoughts regarding Independence Green Apartments. We understand the frustration you have with the increase in rent. We truly appreciate all of our residents and we have no intention of disrespecting anyone by increasing our rents to cover our increasing costs. The rent increase is to help ensure that our community remains competitive within the apartment market as well as to help improve the qualities of our amenities. The data below comes from rentometer.com. https://www.rentometer.com/results/SNSfbXGiVWE These results show that our current rent is reasonable in comparison with the surrounding area. Your results are based on: 35 2-bedroom rentals ...in a 1.20 mile radius Median rent: $830 Average rent: $891 60% between: $685 - $1096 80% between: $577 - $1204 In regards to crime, we would like to let our residents know that their safety is of the upmost importance to our staff. We do everything we possibly can to try and prevent crime and we will continue to research and implement additional preventative measures, however please understand that crime has no address and can occur anywhere. We are sorry to hear that we are losing one of our valued residents and we wish you the best of luck in finding a new home.