Review History for mmurch03

Independence Green


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mmurch03

prospectiveVisited 2020

6/5/2020

It's impossible to get in touch with anyone. I was calling on the status of a refund of over $400. I have called several times and left several messages and no one calls you back. I called twice today, then I used *67 + the number and someone magically picked up. They've been holding my money for WEEKS. I asked if she could tell me what address they were sending it to, when it was sent and other minor details, but she said they are short staffed and she can't look up that information. She took my phone number and said she would call back, but trust me, I doubt I will get a call. It's been like that every time I try to get a status. Are they keeping my money? Who knows. I just want others to see this so that they don't have the same problem. Maybe steer clear of this place. If they can't check on a simple refund, imagine if you have a maintenance issue! It's pretty wild.

    Review 18 out of 305

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    Independence Green

    March 2024

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